I used to do business with them, and note to dealerships; STAY AWAY! These sleezebags rip off the…read moredealerships they do business with and everyone that works for them BIG TIME! They pocket 80% commission and promise your finance managers commissions and training galore, which is a bunch of BS just like their so called 'training classes.' The VP is a gross womanizer who constantly makes false promises and throws everyone that he can under the bus. Everyone in that office is uneducated (since they hire teenagers with no experience in order to pay them less) underpaid, and hustle money so that they will not get fired. The office environment is always hostile when i used to call and the turn-around rate is so high that I couldn't keep anyone's name or job titles straight! I constantly had a claim on contracts that were supposed to get submitted to the insurance agencies already but were in DDI hands because for some reason we had to send the policies to them instead of directly to the insurance companies! Basically, if you want to get ripped off and false promised the world, go ahead and waste your money on them, and if not then smarten up and get rid of the middleman between you and your insurance companies!

Jill was amazing to work with. I have never felt so involved, special, and informed. Bought my…read morefirst home on my own and I could not be happier with how I was treated, and taken care of. Thank you so much. What a great company to work with.

Jill Killen was so amazing. We are extremely happy with her and the Mutual of Omaha Mortgage team…read more I was starting a new job and super busy so she made our financing so smooth and easy. She was very knowledgeable and held our hand through the entire process. I would highly recommend you call Jill if you need financing for your new home.

On 3/12, I wrote a check to my home equity loan from BMO. On 3/13, the check cleared from BMO with…read moreproof of the front and back. Then Rachel said the check would take two days to clear. On 3/15 nor 3/16 the check didn't clear. Then I found out the check would be clear on 3/21 or six business days. US Bank get an interest free loan from me for six business days. Then it would cost me $35 from BMO wire transfer to US Bank. So, it's $50 to initiate the wire from BMO and $35 to receive the wire.

Very bad experience. I applied for a business start up loan. Us Bank requested every bit of…read moreinformation except a blood sample and after months of gathering whatever they need US Bank still declined. I supplied all the same information to Wintrust Barrington and they approved quickly with no problem. Wintrust knows a good business plan and business finance. US Bank does not. We will be moving all our accounts to Wintrust. I see that someone named Kim responded. In my experience respected banks use the same or similar criteria. My point is that Wintrust understands the needs of small businesses and US Bank does not. If you are a business owner go elsewhere but if you are an individual who keeps very little money in all your accounts then possibly US Bank is right for you. Even then I'm sure you will do better somewhere else.

I recently opened a CD at Wintrust Barrington. Their rate was higher than other financial…read moreinstitutions in the area. The process was quick, Alison Dasso answered all my questions and concerns. She was professional and friendly. I highly recommend her for all your business nedds.

If you like banking in the dark ages this bank is for you. if you want to do an ACH be prepared to…read moresign a document that is approximately 500 pages long, but they will get the information wrong so you'll need to redo it at least three times. luckily you can sign it via docusign which is their only redeeming quality. Then they have a 3-5 business day turn around time to add it, which is really actually 3-5 weeks. Then you have to do a training call to be able to use it. The training call won't even get completed because it turns out they hadn't done what they needed to do on their end. Then you are asked to provide a test file with no additional information. You finally get what you need (after being provided multiple illegible test files in a txt format), only to be told that what you provided won't work- despite providing exactly what they gave you! It's been over two months and I still can't send an ACH or wire. Oh and when they first opened the account I couldn't even do bill pay. Apparently that was another form they needed me to sign - cue another 5 Docusign's just to get that done. Why these things aren't all automatic is beyond me. Literally one of the worst banking experiences in my life.

I found this incident disturbing as a chase bank customer. Let me explain. We received a piece of…read moremail from Chase. My wife saw it was from our bank and so she opened it without thinking otherwise. Inside was a refund check for $350 from Chase with our address but made payable to another person. So I took it back to chase to explain the mistake. The teller (Victoria) tells me to forward it to the person named on the check. I say "I don't know this person or her address. She says the address is right on the check. I explain again that it shows my address and I don't know this person. She says well it looks like it has a business address for whoever issued the check so send it back to them or just tear it up. I said I'm not comfortable doing either and since it is from Chase bill-pay, Chase should handle it. I hand her the check and she tears it up and throws it in the trash. WTF! I thought what if that was a $350 refund for me.

I visit this branch frequently. I always get quick service and a pleasant demeanor from the staff…read more This branch provides a very enjoyable and comfortable environment.