I've been here for routine bloodwork a few times, and I've never had an issue. I book my…read moreappointment online, check in with my phone, sit down, and get my bloodwork drawn. Environment-wise, this definitely isn't the nicest Quest. The company itself has been redoing older offices, and there is a stark difference between the high-tech, modern Quests and this glorified room-with-chairs. However, there IS one digital kiosk available and a TV providing entertainment, and it's pretty clean. (You're ultimately just getting bloodwork drawn, so it does not need to be an luxury experience.) This place also services a lot of volume, and while they take walk-ins, you will definitely wait for a few minutes if you don't have your appointment. Whenever I go here, I spend more time waiting (because I arrive early) then in the actual appointment. I've always been taken within 5 to 15 minutes of my appointment window (depending on the number of clients), and the lab techs have always been efficient and friendly. I have small veins, but they always know just the right spot to poke. Bottom line: while not fancy, they do get the job done, and there is parking!

Absolutely horrible. After checking in on time at 10:30 for my appointment, waited over an hour for…read morethem to skip my name.

Review - Check in Experience and some updates on the Yelp location - Read as this is now RWJ…read moreBarnabas Health owned. Context: - I had just moved here approximately a week ago from Northern California to West New York, which is right across the river to Manhattan. - for those who are having trouble identifying Primary Cares, I would highly recommend just walking in. - For either yelp or for whoever owns the naming convention, please kindly change this as this is now RWJBarnabas Check in Experience - huge shout out to Praxedis. She was super polite and what was funny to me was compliancy questions she kept on apologizing for. That to me truly made me feel comfortable during a time where I feel like many people are.. anxious. I'll leave it at that. - brought my insurance card and my ID and everything was super smooth, including your post visitation records, which many are familiar with - myHealth Inside & Staff - in addition to the amazing Praxedis, I noticed pamphlets for various MD's, NP's : during an age of misinformation or lack of information I thought this transparency was super helpful, and very much so increase reputation Please note - I have not actually did my visit yet. Will update this review after my visit. To those thinking of coming here - please please remember this is not so much an urgent care anymore as an official regional practice.

I used to like this practice and the doctors and staff. I have no clue how it is now because I…read morecan't get through their awful phone system. I have tried 3 times just now to call the office to make an appointment. The first time their phone system immediately hung up on me. The second time, the connection was so bad, the young woman couldn't hear me and I couldn't understand her for the static and noise of others in the background. The third time there was the same issue--static, noise of others talking, speakerphone echo and delay at their site. The gentleman asked me just now to call back in an hour! Sanitas needs to get their phones fixed!

Their helpdesk is terrible ! They didn't buzz us in for 30…read moremin another time they said they scheduled our appointment but they didn't .. and good luck getting their attention if the baby is sick .. they don't respond

Amazing clinic with compassionate doctors and a great team!! The Doctors are excellent and take the…read moretime to listen to patients, go over concerns throughly, and are truly wonderful. I must also mention Daniya who is a gem, and always very kind, reassuring, organised, and helpful. It's rare to find a clinic that combines this level of professionalism with genuine warmth. I wouldn't hesitate to recommend this practice to any family wanting the very best care and support

Came here at 10:30 pm on a Sunday night without an appointment to do a Covid test for travel. The…read morecheck in was extremely easy. You just put your information into their tablet. They will then send you an immediate text where you fill out the paperwork. The entire process took less than 5 minutes to complete. You can then monitor your place in line via there website, which was quite convenient because you don't have to wait inside their office. There were about 10 patients ahead of us, but they move quite quickly. We checked in at 10:26 and were out by 10:52. Christine performed our tests. She was friendly and very professional. All you need is your drivers license. They accept insurance, but also take patients with no insurance. The test was free of charge. The results were ready less than 48 hours later. You have to create an account with Quest Diagnostics to access results.

Love them. The location is very convenient; accessible by 4 main bus lines, on a major artery of…read moreNorth Bergen. There are plenty of food options around the clinic. The clinic is pristine, and so is the area it is located in. Sidewalks completely swept. Even late at night, I didn't feel unsafe. Went in for excrutiating ear pain. They have you check in through their iPad and then fill out a paper form. They collect payment prior to the visit, and without insurance, the cost is $120. English and Spanish are spoken at the office. When I walked in, it was pretty late at night, so it was not crowded. I was visited by the doctor quickly, and the operation began. They send the prescriptions right there, so make sure you have the address and name of your favorite pharmacy at hand. Will definitely return for any messes I find myself in. They are open until midnight.

Fantastic start to finish. Easy online scheduling, helpful front desk. The doctor took my concerns…read moreseriously (I almost didn't come in, because I had been sick for days but not dying, so I thought they'd blow me off), ordered antibiotics and prescription cough medicine that had me feeling better within a day. I would definitely go back anytime I need urgent care.

I went here after getting sick after travel. They diagnosed me (27 year old male) with hand, foot,…read moreand mouth. This is a disease mainly found in toddlers. The doctor prescribed me a cough syrup. The issue was I was misdiagnosed, after a second consultation, it turns out I had a viral respiratory infection. Also, they never sent the script for the cough syrup the we're going to prescribe me. I called the office and they said they would do it, but still nothing. Low caliber doctors and incompetent staff, avoid this urgent care!