1. Patio Land

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Patio Land

5.0 (1 review)

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3 years ago

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White Aluminum & Windows

White Aluminum & Windows

1.2
(9 reviews)

I hired White Aluminum in Haines City through their sales person Brad. He told me ahead of time my…read morejob would not be scheduled right away due to all Irma's damage. My screen room is finished. It's beautiful. The Workman was Skilled at his job. Update: I spoke too soon. The roof on the new porch has been leaking since install. Service came out said it was fixed over steps / no still leaking. Company says it's the roof not their job. The old game - he said /she said. Now the intimidation letters have started - you know the ones - our lawyer will be contacted. So i will pay for the leaky job, so I can sleep at night - my neighbor says he can fix it with sealer. I'm 78 and not construction savvy but I would look for another contractor if I were you.

Paid deposit as per contract. On contract it states 120 days for service. Was told middle of…read moreApril. Now we are at the beginning of June. Several follow up calls in which I spoke with Suzanne (operations manager) and Whitney (office manager). They don't call you back, they are not honest in their response. Stated delay is with permit office and in follow up with permit office they permits have been ready for weeks, The permit office was nice enough to provide proof of permits being ready. Called them again immediately after this proof was provided and Suzanne lied to me and stated the permit office has not called them nor provided them with the permit's. Suzanne stated she would follow up and call back. Still no call back from her - weeks later. Tried to bypass Suzanne to get to the original sales rep Brad. Suzanne and Whitney do not pass calls to Brad and state he is 'in the field". Due to their lack of action - now we have internal damage to the home. They have the deposit but don't actually complete the work. The office staff are liars and I was raised to never call anyone that but in this case valid with proof, it fits this situation. I see from the other yelp reviews there is consistency in what I am saying. I hope that if you are reading this you do not use them. I never would again, taking advantage of a Senior - getting their money and leaving them without the work being done. Disgraceful. Next stop. Better Business Bureau.

Patio Land - patiocoverings - Updated July 2026

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