The staff and Dr. Vuong were very caring and attentive during my cat's visit for an eye infection…read more They explained everything clearly, handled my cat gently, and made the whole experience much less stressful. I appreciated how quickly they were able to diagnose the issue and start treatment. Highly recommend for anyone looking for compassionate pet care.

Thank you so much to the staff at Covina Animal Hospital! They were the sweetest and it was nice…read morehaving good conversations with them amongst the panic of making sure my cat was okay. We walked to the front door and saw mochi's name on a sign welcoming her to her visit and it was so cute! Diana was the best! They were accommodating and helping. They gave me a breakdown and let me decide what was best with no added pressure. And my cat eventually felt so much better due to their care. Would definitely come back if we need to!

Great team of veterinarians and veterinary technicians. Always on time and demonstrates genuine…read morecare for the animals they treat.

I called Friday May 22nd to refill an RX for my dogs. I was told they would text me when it was…read moreready. I got a text 20 minutes before closing. I couldn't make it there in time so we went Saturday at 11:45, since they close at 1pm. The parking lot is closed and no one is there. We call and the message says that they are closed early for Memorial Day weekend. Why couldn't the office have told me that Friday so that we knew to go earlier?? Poor communication and customer service. We have spent thousands of dollars here. I'm so disappointed

Loved Healthy Paws for my 3 kitties, Dr. Han is wonderful at treating my Babies and figuring out…read morewhat and how to medically treat them. They are all better and switching to Healthy Paws was the best thing I could have done, to keep my kitties well. Healthy Paws are also very friendly, all individuals are great with assisting.

Dr. Han its very skilled…read more I am in for an eye enucleation for a kitten my Fiance found in our yard. All went smooth, the team was able to explain everything in an understandable way. I would recommend you come in if yoy need your fur baby taken care of. I've been here in the past and the service has always been easy and straight forward.

Second time coming here for my dog's dental work! Everything went smoothly from examination,…read moresurgery, and after care. I really really appreciated the fact that they called me the day after to check to see how Yuri was! No other vets do that or have done that for us. The place was affordable with our budget and we were able to use scratchpay which helped out a lot!! Thank you Doctor and staff

Cared for my baby in a time no one would help. I can't say enough of the kind people who work here…read more The Dr.s vet techs everyone I came into contact with was amazing.

I found a dog and wanted to see if the dog was chipped. They examined the dog, found the chip and…read moreprovided the owner's information.

We brought our 17-year-old dog to Azusa Animal Hospital after he stopped eating and could no longer…read morestand without severe pain. The vet confirmed euthanasia was the most humane option, which was an incredibly difficult decision for our family. After agreeing, we were asked to step out while an IV and sedative were prepared. While waiting, we could hear our dog vocalizing in pain and staff speaking and LAUGHING LOUDLY, which felt very inappropriate given the situation. This was one of the most painful experiences our family has gone through, and we felt there was a lack of compassion and professionalism during such a sensitive procedure. I would not recommend this clinic based on our experience."

Although I was there for a very difficult decision, the staff was incredibly supportive and…read morehelpful. They were gentle with me and took good care of us. I had to say goodbye to my forever soul fur baby and they helped me through it all. I had hope that she would be okay but after discovering she was worse off then when though with confirmed ultrasound we had to say "see you later".

Came in My Chihuahua mix is old not eating drinking a lot and I was concerned she's barely 6 lb as…read moreit is. Got in right away. Nice neighborhood by the way. Got into a room right away hopefully everything else goes well for my pet.

Dr. An was honest, compassionate, and very thoughtful about presenting care options with clear…read moreconsideration of cost. We brought in an older dog who was already quite sick, and after an emergency illness we had already invested several thousand dollars into his care. We love our dog deeply, but we also have real responsibilities -- including mortgage and college tuition payments -- and we appreciated being treated with respect as we navigated those realities. Dr. An carefully explained the test results, recommendations, and multiple care plans, each with different options and price points, without pressure or judgment. I felt completely comfortable being honest about our priorities, our budget, and our goal of making sure our dog is comfortable and cared for with dignity. Of the three to four veterinarians I've visited in Diamond Bar, Dr. An stands out as one of the most honest, empathetic, and genuinely helpful. It is rare to find a provider who balances medical expertise with humanity so well, and we are grateful for the care and guidance we've received.

They helped us transition from adult to senior to beyond. This is single-handedly the best, most…read morecompassionate, and intelligent vet we've ever been to. 100/10 stars.

Highly recommend this animal hospital. Overall 5 star Best…read moreservice in San Gabriel Valley. Customer service from the entire staff (Dr. Munever and Technician Joanna) Veterinarian listened, gave us plenty of options, made us and our dogs felt welcomed. Genuine, sincere, honest staff. Option to Price match on prescriptions Option to use their prescription for Chewy or alternative pharmacy The staff provided us an estimate of cost of our flea and tick and ear flush. Visit for both dogs fee amazing price The place smells so clean and organized. It's easy to get to in the Red Robin shopping center. This animal hospital is worth it 100 percent.

Yes I love privets! I have been taking my Pom fur baby here since we moved to California 3 years…read moreago and she is very happy with the veterinarian and staff! I definitely recommend this office.

I had to make one of the hardest decisions this past Sunday night--saying goodbye to my 17-year-old…read moredog, Baxter. He had been in a slow decline that suddenly turned rapid, and I knew we were at the end. What stood out most was the veterinarian's honesty. They checked his vitals, but we didn't pursue extensive diagnostics. Instead, he spoke candidly about what he was seeing--neurologically, Baxter was not himself and had clearly lost significant muscle mass. At his age, there was likely more going on than one treatable issue. The veterinarian could have easily recommended a long list of tests. Instead, he gave me real guidance. When I asked what he would do if it were his own dog, he told me he would choose euthanasia at this stage, explaining that "a day or a week too early is better than a day too late" to avoid unnecessary suffering. I had been struggling with this decision for a while, and that honesty helped me feel confident I was doing the right thing. It meant everything. Once I made the decision, the compassion from the staff was incredible. They handled everything with such care, dignity, and kindness. I've also been here before when Baxter was first diagnosed with heart failure, and had the same experience. The veterinarian literally told me it wasn't an emergency and that I could either proceed with treatment there or follow up with my regular vet the next day and save the cost of emergency care. That level of transparency really stuck with me. I'm truly grateful for this team and this office. If you're ever in a difficult situation with your pet, this is a place where you'll receive honest, compassionate care--not pressure to run unnecessary tests or take advantage of a vulnerable moment. Five stars, without hesitation.

We had to rush our dog to the emergency vet late last night because he was suddenly in a lot of…read morepain, and we're so grateful for the care we received. The staff was incredibly kind, attentive, and supportive during such a stressful time. They really helped ease our worries and made us feel like our dog was in good hands. It turned out he was having back pain, and they took the time to clearly explain everything and walked us through how to care for him afterward. Their kindness and professionalism meant so much to us. If you ever have a pet emergency at night, I highly recommend this hospital. Thank you again for taking such great care of our dog

Came here for my pup's shots and I'm so glad I did. They have a puppy package going on that's…read morereally affordable and it comes with nail trimming! The nurses and vets are very helpful and very accommodating with our schedules and even recommended coming early in the mornings to avoid the rush. **Located in the same plaza of 85 degrees and dog haus!

I called back in February to make an appointment and left message twice called with no response…read more I had adopted a dog that the previous owner had taken the dog there for years said no problem When you call and leave a detail message with no response It says a lot about the business