Took my FIGS jacket in to be monogrammed. Despite discussing the monogram preference in detail and…read moreallowing additional time so it could be completed after the holidays, my jacket came back uneven and not centered. I called and the owner apologized and told me he could not fix it but would re-credit via gift card. Despite multiple calls and text with no answer, I had to go up in person to get a refund which was provided on a paper business card. Would definitely recommend others take their monogramming elsewhere.

I have been a customer for years. Have a very large family and have ordered many gifts. Always…read moreready as promised with free gift wrapping. Prices are fair and the service is consistently excellent. Love the shop and the products.

I reached out to Cathy because I wanted to learn to make those colorful bead necklaces that are all…read moreover Instagram. She is a fantastic teacher! I wanted to learn how to hand knot and it takes a certain amount of dexterity. She walked me through it several times until I figured it out and she was super patient! Once I was knotting successfully, she explained the various tools and how to select the right materials. Cathy stocks everything you need to get started and it's all reasonably priced. A few weeks later I returned to learn how to make bracelets on a wire and it was an equally successful and enjoyable class. I will definitely be returning for supplies and additional instruction. If you are interested in learning to make beaded jewelry, I would definitely recommend visiting Nova Beads!

What a find! The owner of this shop has a lifelong passion for beads and it's reflected in the…read moreextensive and highly personal offerings from all over the world. Wooden and colorful seed beads of every size from Africa, crystals from Eastern Europe, sterling silver and melon beads from Western Europe, whimsical and charming Latin American beads... many of them in her possession for decades. Go with time. This isn't your typical bead shop... and a good eye will find bonafide treasures. I sure did!

I called the store last week looking for Cascade 220 and Rowan Felted Tweed DK. I was told they…read morecarried one of them and that someone could help me find a substitute for the other. I appreciated the offer because while I've learned - and am still learning - about yarn substitution, it's still one of those tasks I'd rather get expert-level help with. So yesterday I swung by in-person to ask about the yarns. I made sure to paste ALL the yarn and needle info from my knitting instructions on my phone to show whoever was going to help me. There was a class going on and only one person was available to help (although she looked busy preparing something for the class while standing at a counter). I first asked for Cascade 220. The staffer wasn't sure of that particular line, so she asked for the weight. The yarn thickness category designated by the Craft Yarn Council (CYC) was the LAST thing on my mind. I'm not a vintage-only knitter or anything, and I dare call myself a prolific maker, but I'd say only half of the patterns I've used since I started knitting in the 1990s include the CYC's yarn weight standards' symbol: an illustrated yarn skein with its CYC category number. I'm more used to seeing it on actual yarn labels, so it's not my habit to note it when looking for yarn in-person. Also, no one asked me for the CYC weight when I called last week; we were all on the same wavelength during that call. So, I told the staffer the GRAM weight of the skein, and the conversation immediately shifted. As nice as this staffer was, she walked me over to a wall of yarn, showed me the store's copy of the CYC yarn weight standards chart, and started explaining how yarn weights are determined from lace to jumbo. I didn't bother interrupting her to say anything in my defense. When she first asked me for the yarn weight, I didn't ask "do you mean the physical mass of the yarn or the yarn thickness category?" But as someone representing Nimble Fingers, neither did she. And I do understand there may have been an additional disconnect. While at the wall pointing out certain yarns, the staffer mentioned that the store's yarns are organized by CYC weight. So who knows, right? Maybe she first asked me about the yarn weight to figure out where to send me on their yarn wall while I wandered the store with a near-empty tote bag big enough to smuggle home a sheep. Anyway... At first she didn't want to look at the typed yarn info on my phone for some reason. And without my reading glasses I rarely need while out 'n' about, I fumbled a bit reading my well-organized yarn notes - with highlighted needle sizes and skein amounts - out loud, which I'm sure added to me looking like a fish out of water. The staffer pointed out some yarns that might work as substitutions, and she suggested that I take a picture of them, which I did, so I could think more about my ultimate choice. But because yarn substitution is usually more nuanced than matching a thickness category and calling it a day, I was super disappointed that I clearly wasn't talking to whoever was on the phone last week. I'd been practicing my brioche stitch on acrylic stash yarn for a few months. I was SO ready to buy the yarn for my project. So that happened. The staffer was pleasant enough throughout the interaction, and even dropped a now-fashionable "y'all" on your Cousin Kerstin. But honestly, experiences like this can hit differently for some BIPOC makers, especially newer knitters navigating crafting spaces where assumptions about knowledge and belonging can feel loaded, like when my answer to this staffer's yarn weight question was apparently the "wrong" one. I also noticed an older 2019 customer photo on this Yelp page showing a much larger yarn selection, so I'm not sure if the store layout has changed or if there are additional areas I wasn't shown, but I was only shown a single wall of yarn during my visit. Between the awkward interaction that didn't match the informed help I got over the phone, the overall limited selection, and the fact that we took the bus out there specifically looking for yarn options I can't usually find at chain craft stores, I don't see myself making the trip again.

Love this little yarn shop. Great selections and very friendly. They also have great classes there…read moretoo. Beautiful layout.

We love Jade so when we walked past this shop after hours, we stopped to look at the displays in…read moretheir window. The next day we stopped by to look at a bracelet my husband saw in their display! We had personal service throughout the store with recommendations and descriptions of the stones being presented to us. We never felt pressure to buy anything but with the great prices and special they were offering, we purchased 4 bracelets! At the end of our visit, we took part in a spiritual blessing of our items, adding a very cool finish to our visit!

They have a great selection! Love my bracelets and ring. The manager was very helpful. You get some…read morecrystals with your purchase as well! The items are a bit pricey.

This store has a little bit of everything from ribbons, glitter, tablecloths, artificial flowers,…read moreetc. They have a large variety of ribbons for all occasions. I think their bundle of artificial roses and baby breath is a little pricey compared to other stores. Overall, great store for all of your party needs.

Wow. This place has a crazy big selection. From wedding to quinces to baby showers. There's so many…read morething to choose from and the prices are relatively cheap. We needed some stuff for a 60th birthday party for my mother-in-law. Found some beautiful flowers which went perfectly with the color theme. Good quality! Definitely will come back here.

You can't go wrong working with Kristi! She is excellent at what she does. I live in San Antonio…read moreand had a horrible experience with a paper goods place here and decided to contact Kristi based on a friend's review of her. I'm SO glad I did! She has turned my whole experience around for my wedding. For example, I sent her a word document of my wedding program and she sent me back the entire program completely designed within a few days. She is so quick and amazing at what she does! She designed all of my paper goods for my wedding on August 5, 2017 and I couldn't be happier - everything turned out so gorgeous and elegant. I highly recommend using her for any paper goods needs!!

Excellent customer care. The owners were very attentive and went above and beyond to ensure the…read more"birthday girl" and her squad had an amazing time. They set the tone in their space with some nice sounds, were very knowledgeable, and patient as we were a nice size group. I will definitely be back and highly recommend! 10/10 - VP

Such a romantic date night idea! Don't miss this hidden gem and make a candle while watching a…read moremovie! The owners are so sweet and helpful and definitely add to the experience!

Expert repair, bet knowledgeable staff and fair pricing!…read moreVery pleased, will continue to use their services.

Stopped in to look and get my niece a birthday gift. Lots of dolls and outfits to choose from. The…read moreladies running the store were so sweet and kind to the kids. I was pleasantly surprised the pricing was very reasonable.