I have multiple chronic illnesses and have been to over 20 doctors in the past couple of years. So…read morethroughout the years, I've seen what good doctors and bad doctors are like. Dr. Kelley was a very good listener and was thoughtful about my case and symptoms. He ordered appropriate diagnostic tests that helped me understand my illnesses better. Since I have multiple illnesses, I've been to multiple doctors and tried many different strategies to feel better. I think Dr. Kelley helped me on my wellness journey, but the cost of each appointment and the effectiveness of only natural medicine is something that just wasn't super sustainable for my case.

Dr Kelly is great. He really pays attention to your needs and works with you to find a natural as…read morepossible solution. Some of his advice is just lost common sense health tips. He and all the staff here are so friendly and kind.

Empathic, genuine, and sharp as a tack. I've never felt more known or cared for in a professional…read morecapacity. She offers flexibility with both in person and virtual care. Exceptionally talented in treating trauma (in my humble opinion). Much gratitude and appreciation for Dr. Crowe (Betsy).

Betsy Crowe is an incredibly skilled and caring therapist, and I would recommend her to anyone. I…read morehave worked alongside her on and off for the past 10 years and regularly consult with her, and I am always so impressed by her knowledge, as well as the nuanced and compassionate perspective she brings to her work. On top of that, she has a way of being that is very welcoming and has a great sense of humor. Looking for a therapist can be an overwhelming process, and if you're searching, I can't recommend Dr. Crowe enough. I feel confident that anyone who finds their way to Dr. Crowe would find themselves in good hands!

after multiple attempts to schedule using online portal over the course of a month, I called the…read moreoffice to inquire about scheduling and was informed the online portal goes nowhere and nothing could be added to the page to indicate it's a waste of patient's time to schedule through UCHealth portal. instead of being helpful and scheduling necessary appointment, the receptionist was antagonistic and defensive. I would encourage patients to find alternate care with a provider who is transparent in scheduling practice and provides proper customer service training for their staff.

Dr. Campbell has been my primary care doctor for over ten years. She herself is very nice, a good…read morelistener, and quite responsive to messages (though she is usually unwilling to do anything without an in-person appointment so she can get more money out of you). The office staff however, is another story. They refuse to do simple things like following up with insurance to get prior authorizations for medications they prescribed. I have one medication that was prescribed 2 months ago that they still haven't submitted the paperwork for. When I called to tell them that insurance still hadn't received the paperwork, and to ask that they send a new prescription to the pharmacy so I could buy it out of pocket (because I actually need the meds...) they intentionally hung up on me. Several weeks later, they sent me a letter in the mail saying they are dropping me as a patient. I guess they only take patients that don't require paperwork. I recognize that those of us with chronic illnesses are more work, but that doesn't mean we deserve to be dropped just because some of our medications require prior authorizations. Also, if you're considering David Ottolenghi (the other doctor at the practice) beware, he doesn't believe in vaccines... I sure wouldn't want a doctor who trusts politicians over science.

We've gone to the youth clinic for seven years now. Their providers are mostly wonderful and…read moreknowledgeable for the most part. The customer service, however has gone downhill. They no longer have a phone nurse triage line. If you want to be seen for a sick visit, you will not be able to get an appointment, so you need to go wait with the rest of Fort Collins for two hours at the urgent care. Their staff seems to be in pure survival and self protective mode ever since Covid, and seem to have forgotten polite customer service skills. We will keep going because we are still appreciative of the medical care that our children receive when they are able to be seen, but it's basically impossible to be seen if they are sick unless you wait at the urgent care, and be sure to set up an appointment for anything else several weeks to months in advance or you also won't get an appointment there. They switched up their online system and are no longer sending text reminders. If you show up to an appointment at the wrong location, even if you are early and could make it to the other location, they will cancel your appointment and you will have to wait several weeks to be able to get a new one unless you personally reach out to the provider and talk them into sneaking you in for an urgent matter Hopefully their management can get a hold of all their peripheral and customer service issues, because they have several unhappy customers. I looked on the website to try to find a management contact information so I can address my concerns directly, but I couldn't find anyone to email and unfortunately couldn't wait on the waiting time that I had to talk to somebody. So I'm posting a review here instead. Good overall on the medical care, but below average on the accessibility and customer service to get medical care. Hopefully they can get some good management in to troubleshoot all their issues so we can get back to what the Youth Clinic used to be!

I have taken my kids to all of the clinic locations. I have enjoyed connecting with so many of…read moretheir providers. It was also a nice surprise when I had my second kiddo at PVH that the doctor that came to check in with my new baby was a familiar Dr from this clinic. I love that they have an urgent care so the records stay easily connected.

Shari Ritchie has no follow through skills And when I asked…read morefor follow up with a visit she wrote me a letter and told me not to come back. wasn't planning on going back, but wow I went to Mallory for 10 year. Nothing was ever solved or figured out. Just throw some more thyroid medication at the problem They should close the Office. Its useless

I have struggled with slipping rib syndrome. Other doctors told me I may have to live with the…read morepain. Not Dr. Mallory or Dr, Aamar. With PRP treatment they have helped me and I am pain free. They actually care.

Sarah Pierce NP has been an incredible primary care provider for the last several years! She is…read morethorough, kind, takes her time with any concerns you have, and her office is quick to follow up with messages.

Dr. Juhala is my primary care physician, as well as my boyfriend and his father's primary care…read morephysician. The front desk is always really nice and they get me in within two weeks for appointments. He's very understanding and knowledgeable. I had a whole list of stuff to go over with him and he didn't rush me at all. He had great recommendations and options for me, whether they were a prescription or at-home solutions. I'm very happy with my decision to switch my primary care and will be a repeat patient.

Just switched primary care providers and Dr. Juhala was my first option. I felt as if i was…read moregenuinely cared for, and his bedside manner was very good. Nothing ever felt rushed, and my symptoms were looked at very thoroughly. He took great effort into finding out what was going on with me. Would recommend without a doubt.

I am incredibly disappointed with my experience at the Women's Clinic of Northern Colorado. I was…read morepreviously a patient here, but after losing my job and transitioning to Medicaid, I have been unable to receive care despite multiple attempts. I was told by several staff members that a referral from my doctor should allow me to be seen. However, my referrals were repeatedly denied, and I was ultimately told they do not accept Medicaid patients--something that directly contradicts what I had been told earlier. This lack of consistency and transparency has made an already stressful situation even more difficult. At a time when I urgently need care, I feel dismissed and unsupported. It is deeply frustrating to feel like access to care is being determined arbitrarily, rather than based on patient need. No one should have to fight this hard just to be seen--especially for essential women's health services. I hope the clinic reevaluates how they communicate policies and handle patients in vulnerable situations. Access to care should not feel this inaccessible.

I was previously treated at this clinic in 2014 and the doctor was not skilled at listening to my…read moreconcerns or desires. However, I chose to return recently because my uterine fibroids were causing problems again. Dr Bragg was the first available appointment and he is everything I needed in 2014 and didn't receive - he listens to my concerns and truly cares. Nurse Tara is a gem of a human and responds quickly to my phone calls. The front desk ladies are always helpful. It's strange to say but I really don't mind coming here for my appointments!