I have multiple chronic illnesses and have been to over 20 doctors in the past couple of years. So…read morethroughout the years, I've seen what good doctors and bad doctors are like. Dr. Kelley was a very good listener and was thoughtful about my case and symptoms. He ordered appropriate diagnostic tests that helped me understand my illnesses better. Since I have multiple illnesses, I've been to multiple doctors and tried many different strategies to feel better. I think Dr. Kelley helped me on my wellness journey, but the cost of each appointment and the effectiveness of only natural medicine is something that just wasn't super sustainable for my case.

Dr Kelly is great. He really pays attention to your needs and works with you to find a natural as…read morepossible solution. Some of his advice is just lost common sense health tips. He and all the staff here are so friendly and kind.

I started coming here 3 years ago to bring my daughter as a newborn to see Dr. Simmons. I have…read morealways been impressed with his thorough exams, and willingness to answer our questions. From the first time he came to meet our daughter in the hospital, we have only had positive interactions. We have been fortunate to not have many sick visits for our daughter, but the few we have went smoothly. We were so happy with our experiences at Med Peds for our daughter that my wife and I both now have doctors there as our primary care physicians. All the doctors there are (as of now) board certified in both Pediatrics and Internal Medicine. I see Dr. Capes and my wife sees Dr. Lang, and we are both very happy with them as our doctors. Dr. Capes takes time to listen to everything I have to say, and clearly takes time to familiarize himself with my history each time I visit. He is also compassionate, and very personable. On another note, I've been very pleased with the office logistics. I've never had a billing problem, and most importantly - I can't remember a long wait. The patient load they take is well managed. The waiting room is never full, and once taken back into a room I don't think I've had to wait more than 10-15 minutes. These are the best group of doctors I've used, and they've earned my trust and future care.

Oh how I love Dr. D. He was so great with my kids, listened to my concerns and always made me…read morefeel respected and heard. I speak in the past tense because we moved an hour away. I tried to continue to take the kids there for annual visits but lives get so busy it just wasn't possible. We had a couple of small issues with front office staff in our early visits and I think a touch more of a holistic approach would make the place perfect - but I certainly miss the practice and haven't found a doctor that quite compares. Highly recommend. Oh - one other thing - since the docs are also internal med docs you can make an appointment for you and your kids all at once. Had to do that here and there it it worked out great!

This phenomenal physician absolutely saved my life. He is bar none the most caring, intelligent and…read moreforward thinking MD I have encountered. Beyond grateful.

I spent years living in chaos. I found Dr Heacock and my life turned around. Got on right meds…read more Now I can finally function! He's amazing!

Dr McCarthy (or DMC as my husband refers to her) is the best physician I've ever had. She is real…read moreand caring and listens without feeling like you are rushed. My husband hadn't had a physical since he was 16...he was 31 when he went to DMC. She was fabulous doing a good family history and a good baseline of tests. He now is ok going to the "doc" and that's directly because of her personality. HIGHLY RECOMMEND!

We've gone to the youth clinic for seven years now. Their providers are mostly wonderful and…read moreknowledgeable for the most part. The customer service, however has gone downhill. They no longer have a phone nurse triage line. If you want to be seen for a sick visit, you will not be able to get an appointment, so you need to go wait with the rest of Fort Collins for two hours at the urgent care. Their staff seems to be in pure survival and self protective mode ever since Covid, and seem to have forgotten polite customer service skills. We will keep going because we are still appreciative of the medical care that our children receive when they are able to be seen, but it's basically impossible to be seen if they are sick unless you wait at the urgent care, and be sure to set up an appointment for anything else several weeks to months in advance or you also won't get an appointment there. They switched up their online system and are no longer sending text reminders. If you show up to an appointment at the wrong location, even if you are early and could make it to the other location, they will cancel your appointment and you will have to wait several weeks to be able to get a new one unless you personally reach out to the provider and talk them into sneaking you in for an urgent matter Hopefully their management can get a hold of all their peripheral and customer service issues, because they have several unhappy customers. I looked on the website to try to find a management contact information so I can address my concerns directly, but I couldn't find anyone to email and unfortunately couldn't wait on the waiting time that I had to talk to somebody. So I'm posting a review here instead. Good overall on the medical care, but below average on the accessibility and customer service to get medical care. Hopefully they can get some good management in to troubleshoot all their issues so we can get back to what the Youth Clinic used to be!

I have taken my kids to all of the clinic locations. I have enjoyed connecting with so many of…read moretheir providers. It was also a nice surprise when I had my second kiddo at PVH that the doctor that came to check in with my new baby was a familiar Dr from this clinic. I love that they have an urgent care so the records stay easily connected.

after multiple attempts to schedule using online portal over the course of a month, I called the…read moreoffice to inquire about scheduling and was informed the online portal goes nowhere and nothing could be added to the page to indicate it's a waste of patient's time to schedule through UCHealth portal. instead of being helpful and scheduling necessary appointment, the receptionist was antagonistic and defensive. I would encourage patients to find alternate care with a provider who is transparent in scheduling practice and provides proper customer service training for their staff.

Dr. Campbell has been my primary care doctor for over ten years. She herself is very nice, a good…read morelistener, and quite responsive to messages (though she is usually unwilling to do anything without an in-person appointment so she can get more money out of you). The office staff however, is another story. They refuse to do simple things like following up with insurance to get prior authorizations for medications they prescribed. I have one medication that was prescribed 2 months ago that they still haven't submitted the paperwork for. When I called to tell them that insurance still hadn't received the paperwork, and to ask that they send a new prescription to the pharmacy so I could buy it out of pocket (because I actually need the meds...) they intentionally hung up on me. Several weeks later, they sent me a letter in the mail saying they are dropping me as a patient. I guess they only take patients that don't require paperwork. I recognize that those of us with chronic illnesses are more work, but that doesn't mean we deserve to be dropped just because some of our medications require prior authorizations. Also, if you're considering David Ottolenghi (the other doctor at the practice) beware, he doesn't believe in vaccines... I sure wouldn't want a doctor who trusts politicians over science.

Sarah Pierce NP has been an incredible primary care provider for the last several years! She is…read morethorough, kind, takes her time with any concerns you have, and her office is quick to follow up with messages.

Shari Ritchie has no follow through skills And when I asked…read morefor follow up with a visit she wrote me a letter and told me not to come back. wasn't planning on going back, but wow I went to Mallory for 10 year. Nothing was ever solved or figured out. Just throw some more thyroid medication at the problem They should close the Office. Its useless

I have struggled with slipping rib syndrome. Other doctors told me I may have to live with the…read morepain. Not Dr. Mallory or Dr, Aamar. With PRP treatment they have helped me and I am pain free. They actually care.