DO NOT RENT HERE. my floor warping and being unable to open my front door, mice, bats, heating and…read moreair conditioning not working, water is never working, my water heater bursting. THEY ALSO WONT RETURN YOUR SECURITY DEPOSIT. I'm having to take legal measures to get it back.

We have contacted Heng, the lease administration, Tony the super, and Barb the realtor about serval…read morethings broken and not fixed since we've moved in on a October 15, 2021. The unaddressed issues to date as of today August 12, 2022 and prior contact dates are as follows; Our leaking fridge on: 7/13/22, 7/27/22, 7/29/22, 8/1/22; We we're told Mike was coming to fix it. The broken central air and heat unit & our thermostat (which is in the lease agreement): 2/15/22, 2/16/22, 5/22/22, 6/7/22, 6/9/22, 7/13/22, 8/2/22; we have explained that the portable unit supplied covers only 300sq ft, and our electric bill has been extremely high due to the lack of power brought to your attention 7/22/22, 8/1/22 Our skylight that has a broken seal, let's air our and water in, which was confirmed by your contractor Bill Brown: 12/18/21, 12/21/21, 12/31/21, 1/5/22, 1/11/22, 5/4/22, 5/24,22, 5/25/22 (we were told it would be fixed in a couple of weeks, it is now August 12, 2022), 6/9/22, 7/9/22, 7/13/22, 7/22/22, 8/2/22 The parking lot pavement was said will be fixed on: 5/25/22, 7/22/22 The window upstairs having no latch (in the lease agreement) and we have a 5 year old daughter. And the other window pane hanging off of the wall: 2/16/22, 5/4/22, 7/13/22, 7/22/22, 8/1/22 The outlet in our bedroom has not worked nor been fixed in several months. We have made you aware that the washing and drying machine don't work and take our quarters: 11/12/21, 11/17/21, 1/19/22, 5/4/22, 5/25/22, 7/13/22, 7/22/22, 8/2/22

Beautiful Park like grounds, on a hill overlooking the Bear Mountains, in up and coming, Historical…read morePeekskill. Well maintained and secure, my unit has amazing sunset views of the mountains, and a super cool, artist loft, open floor plan. Close to the train into the city, 5 minutes into the town, Great place to live.

My husband and I purchased a condo here over 10 years ago as an investment property. I am so happy…read morewith our decision. Every tenant we rented to had nice things to say. Management and ground keepers are excellent. Special thanks to Jamie who always makes sure this place looks wonderful. Since this used to be a school many years ago converted into condos there are so many different floor plans to choose. My current tenant has been here 5 years and has no plans to move. That I feel speaks volumes about this place.

Get your facts straight buddy I have all my paperwork in order and now I'm probably going to pursue…read moregetting a lawyer because what you're doing is disgusting

DO NOT RENT HERE. This place is a slum disguised with…read morelandscaping and new appliances. The walls are paper thin and you hear everything from the other units. We had a terrible neighbor that would blast music and tv all the time with no regard for us despite us expressing annoyance over and over. There is no control of the heat which will be blasting all night in the winter and was even on in August this past year. All finishes are cheap and shitty and will break almost instantly. If there are any units that need work they start extremely loud construction with no notice before 9am. We tried to contact management and they didn't pick up. This place is insanely overpriced for what it is. Again, DO NOT RENT HERE!

Absolute dumpster fire of a management company. They do not care if your infant is sick (the…read moremedical documentation trail starts from 3 weeks after moving from building d to the townhouses in building e) due to their negligence of servicing the hvac units (air filter was never changed- condensor unit on the boiler filled with mold and was discontinued years ago and is supposed to be serviced ANNUALLY) and god help you if your pet dies- instead of taking my pet fee off of the lease the "landlord" read my email and signed the lease the same day- a whole 5 MONTHS AFTER I SIGNED IT..wont respond to emails or certified mail requests to speak to the landlord/property owner..absolutely insane. STAY AWAY FROM THIS PLACE.

Kurtis is a fantastic rental agent! He's thorough, always answers my questions, and is super…read morehelpful and kind. Highly recommend!

I have been living at Springvale Apartments for 7 1/2 years. I am very happy here. The people are…read morefriendly, the grounds are maintained very well, the area is secluded and quiet, and there are many activities for the tenants. The rental and maintenance offices are very professional and responsive, especially the Resident Manager Tina who I can't say enough positive things about. I highly recommend to anyone looking for a beautiful place to live to consider Springvale Apartments.

Very nice complex. I didnt find the right one for me but maybe in the future. There are mower…read morelevel apts but idl a basement. I hope to hear from "Tina" should another ground floor apt become available.

I have been requesting a carpet replacement or at least a professional carpet cleaning from Eagle…read moreRock Properties for over a year. Last year, maintenance came to measure the carpet and told me everything was approved and that I would receive a date for installation. After that, nobody followed up, called, or scheduled anything. This year, during lease renewal, I brought the issue up again because the carpet is in very bad condition. During the winter, water was coming in from the back door due to snow, leaving a large stain in the living room area. I explained that if replacing the carpet was not possible, I would at least appreciate having it professionally cleaned. I spoke with Rob, who repeatedly told me that Carissa would contact me to discuss options. I was also told someone would call me back after I contacted the main company directly. It has now been several weeks, and nobody has called, followed up, or even given me a clear answer. What is most disappointing is not only the lack of action, but the lack of communication and professionalism. A simple phone call with an honest answer would have been appreciated instead of being ignored for over a year. At this point, I will have to clean the carpet myself, but I felt it was important to share my experience for future tenants.

They are targeting harassment, including tampering with my car, to the hold-over tenants using…read moretheir tenant friends in order to force us out so they can charge the new vastly inflated rent. I hope that the NY State Attorney General Letitia James is aware of this.

williams was a great person he wrapped all of my items very good with blankets so that nothing can…read moreget broken he had 3 workers and they was all working very hard they didn't break anything and they was very fast paced. I highly recommend and for a great price

The mattress was not covered, and other important items were damaged. Since they were in storage I…read morelost many valuable things. The movers were not careful and also damaged walls in my house. Do not use them, unless you are ready to re-place many things.