I have called the office several times to ask about a rental for my mother. No one has bothered to…read morereturn my calls. Yet they are listing the apartments that are available all over the internet - so I know they exist and are coming up for rent. It is as if no one checks the messages or wants to work with us. We live nearby and just wanted to move my mother to a closer location near us so she is not alone. It is a shame that they will lose our business because their management office can't be bothered to return phone calls.

HORRIBLE HORRIBLE HORRIBLE HORRIBLE HORRIBLE place to live!!!!!!!!!!!!!!!!!!!!!!!!!!!…read moreStay away from this place!!!!!!!!!! The fact that this place calls themselves "Luxury" is a joke!!!!!!!!!!!!!!!!!!! First of all, the heat is electric so get ready to spend a fortune to heat up your apartment on those cold winter nights!!!!!! I used to rent an apartment here... I had a stomper neighbor who lived above me who would stomp all day and night! It was like living in a cardboard box...LITERALLY!!!!!!!! There is no insulation in the walls as management says. The walls are HOLLOW!!!!!! You can hear your neighbors go to the bathroom to say the least!!! The entire year I lived at this property was AWFUL!!! I stayed until my lease was up & I didn't want to break my lease for the sake of the property manager filing a tenant landlord dispute!!!! The property manager Susan at the time is a LIAR!!!! I never got my security deposit back!!!! VERY UNPROFESSIONAL!!!!! Save your money and your time and a lot of headaches!!! I will say these apartments are spacious but it means nothing if you can't relax in your own home!!!!

In general a very positive experience, good location, easy to walk to anywhere. lots of sunshire in…read morethe apartment. Nice door man and new carpet is a plus for the building. Heard a new power washing to the garage too. The only concern is the construction for the old DMV. The construction generates some noise in the morning. If you commute to the city, you might not be affected.

I've lived in this building for 4 years and have no real complaints (except for the occasional 1…read moreelevator not working). My husband and I looked around White Plains for an apartment, and this building was the best bet in terms of size of apartments, price, and convenience. The higher floors get tons of sunlight and the 12th floor apartments have fireplaces. There's also a gym upstairs and laundry on every floor. The building is about a 10 min walk to the MetroNorth train station and a 5 minute walk to the Mall and Target/Shoprite. There are so many other things within walking distance including the library, DMV, restaurants, bars, biking/walking trails, etc. etc. With regards to the negative reviews left, it really depends on who you are renting from. They may have had a bad landlord who tried to rip them off and weren't attentive to issues that came up. The units in this building are owned by individuals and either lived in by the owner or rented out to others. I think the review by Steven L. which is filtered out for some reason states valid points. Each unit has separate heating and cooling units. If yours is broken ask your landlord to fix the unit in your apartment! No regrets living here.

I have written a review of the Avalon before. I remember mentioning that alarms were going off all…read morethe time however it is now fixed. The alarms are no longer a reason why this building ranked so low in my mind. All the amenities make it worth living here. The reason it is three stars has a different reason than my first review. Most of the staff at the Avalon are friendly enough but there are a couple unfriendly ones in an otherwise great building. However that does not hurt the rating too much. It's just something that can be improved. There is no need for unfriendliness towards any tenant no matter your thoughts on them. That is my only thought.

Do not move here!!!! Unless you wanna deal with daily false fire alarms at all times of the day and…read morenight. Sometimes if we're lucky, it's multiple alarms in a day. As I write this, 4 alarms have gone off. Multiple tenants have emailed corporate office, local management , to which they all reply with "we're aware, we're sorry , we're fixing it". How are you fixing it when it continues to happen every day?????? I call a SCAM! With apartments going from $2150-$5000, this is what you get. Horrible! Such a shame too because all the tenants are nice, it's a dog friendly building and the concierge and maintenance staff are superb.

Former Public School converted into apartments, it consists of apartments that are rental and owner…read moreoccupied units. Cool thing about the place is that its school appearance remains intact. There's a baseball field, tennis courts and basketball courts outside that used to be a part of the school, now its a county park.

We went to go see The Continuum and Michael, the leasing agent, didn't have our appointment on the…read morebooks, which we didn't think much of at the time, but in hindsight was telling. We toured the apartments and actually found one we really liked. When we emailed the next day to ask about applying, no one responded. Over the next week, I emailed Michael multiple times and left a few voicemails and never heard back from them. During that week, we decided to look up reviews for the building. We hadn't paid much attention to apartment building reviews before because we felt like most people who wrote reviews would probably be complaining and trying to get management's attention (which I guess I am guilty of now). However, when the reviews are consistently negative and all have the same complaints, you have to wonder whether there is something to them. It has now been 2 weeks and we have not heard anything from them, not that we would still want to live there anyway. So while we do not live in The Continuum, I frankly am not sure how one would go about living here since management is so bad they won't even respond when you are trying to give them money. When we toured other buildings in White Plains and talked to some other people, a lot of them said "whatever you do, don't live in The Continuum." Just wanted to share our experience so others don't waste their time.

You are not paying for Luxury you are paying for Location. If that is important to be 5 min to the…read moreTrain Station, then this could be the olace for you. It is not however close to downtown for Restaurants or Shopping, so if you dont care, come and see the place. Make sure to have an Appointment or you wont be seen. There are lots of open apartments in both Buildings, ask to see all. Not cheap!

Update in response to management's reply (July 14):…read more Thank you for your response but I stand by my review. Unfortunately, many of the issues I raised were ongoing and not handled appropriately, despite repeated communication. The unit was in unacceptable condition upon move-in -- your supervisor personally saw the filth, apologized, and acknowledged it after we had already paid out of pocket for a professional cleaning and taken multiple days off work. Since you, Daniela, weren't working at the property at that time, it's misleading to suggest your team could have arranged a solution. Throughout our lease, repairs were often marked "completed" in the portal when they clearly weren't, requiring us to follow up repeatedly. We also spoke to multiple other residents in the building, and nearly all of them shared similar frustrations -- from poor insulation and mold concerns to unpredictable utility charges and a lack of proper ventilation (all bathrooms are missing exhausts fans..) After speaking to residents and reading other reviews it's obvious that this wasn't an isolated experience, but a pattern that needs to be addressed. I hope future residents receive more transparency, accountability, and urgency. Photos attached are upon move in, a fraction of the issues we've had. -- Anna

The Apex at 290 in Elmsford is a gorgeous property that has so much potential, the maintenance man…read moreis amazing and fast to complete in unit work, but recurring management and elevator concerns overshadow that appeal. Move-in issues included several documented deficiencies that were not fully resolved, and a management transition led to inconsistent parking assignments and enforcement. Elevator reliability is frequently problematic, with prolonged outages and irregular notices. At move-out, disputes arose over charges and the lack of an itemized, timely move-out statement as required by the lease, along with questions about the handling of a pre-existing condition versus post-occupancy damages. Communication with management is difficult, there is limited access to higher-level district managers. Overall, despite potential, the property's ongoing management inconsistencies, elevator issues, and unclear processes for move-out charges have raised concerns about reliability and fairness for prospective tenants. For those considering moving in, make sure that you complete an Inventory and Conditions Form that is provided in your lease documents, make sure to take photos of EVERYTHING before you move in and take photos of EVERYTHING before you move out. Make sure that you obtain a clear, itemized move-out and deposit statement, same day, right after you complete your move out inspection. If you have any concerns, the property manager will NOT give you the direct contact details for the district manager, their boss. I would've stayed after my leave ended for my first year, but after them raising the rent by nearly $500 (ridiculous) and having concerns with management, I am leaving.

Excellent condominium complex. About 20 or so years old and could use some updating, but pretty…read morewell maintained. Outdoor garden with bbq grills and a gazebo - great for outdoor entertaining. Indoor pool with lifeguard on duty. Gym in the basement with a great variety of weights, cardiovascular equipment, steam room, and studio space. Concierge at front desk who controls traffic in and out and signs for packages. Maintenance staff is good.

Very nice, kept clean and safe. Close to station. Walk to shopping and restaurants. Gym and pool…read morearea great amenities.

Elevators never work, pool has been closed for months, hot tub hasn't been open for over a year,…read moreconstant and ongoing issues with heat, hot water and AC. I've lived in many Manhattan buildings and NEVER had anywhere near the amount of problems that there are in this building. And with all that, the property manager is horrible and rarely ever responds to emails and is super unhelpful. They clearly just want to take your money and don't seem to care about tenant retention. Ridiculous for how pricey the apartments are.

Staff was great. I recommend it. They follow up…read more Keep Apts. timely Just seems a good place.

Have been a tenant at a property of Sterling Property Solutions for 2 years. I could not be more…read morehappy with the level Of service they provide. First, maintaining a clean building inside and out is a priority for them. They use a professional cleaning service that cleans the building throughout the week. Sterling Property Solutions is always available to me for or any necessary repairs or concerns. Even on the evenings and weekends they provide immediate services based on my needs. I am able to access them easily via phone, text or email. Additionally, since the onset of Covid they immediately responded in Every way to ensure the building was kept safe and secure based on all guidelines which has been greatly appreciated. As a tenant I could not be more satisfied with their level Of attention and care.

Just moved to NY from down south and wanted to say Deborah has made our move so easy…read more Everything was as advertised and she's been very quick on any questions we've had about moving in, the area, etc. Highly recommend