Patricia Gonzalez a rental property manager in Fayetteville, NC is one property manager that I wouldn't advise anyone to trust with their home as their property manager. I now live in Charlotte, NC, which is where I have lived for over a year due to working as an Army Recruiter. I will just say that my rental payments for at least 6 months have not been made to me on time. I have called and sent emails to her to get her to do a transfer to another property manager. I know that I will have to take legal action against her due to payments not being made to me on time and because of her lack of professionalism. She has made this an inconvenience to me by not staying on top of her job. If you are a Soldier, I will tell you do not go to Patricia Gonzalez for any of your rental property needs. She is not professional at all. read more

Patricia Gonzalez - Real Estate Agents Near Me - Fayetteville, North Carolina

This lady is the worst Real State Agent that I ever work with. I don't recommend it especially if you are in the military. She will not respond to your emails, phone calls or text messages. She will take advantage of you when you PCS the area, and will not contact you if there's any issues with your house. I'm so disappointed with her service, that have cause me stress and distrust to all the agents in the area. She still own me money from the rental of our house. read more

By the way Yelpers. I received a message on Yelp from Patricia. It was under the name Analisa O. I clicked on this page and surprise, surprise... There is a positive review from an Analisa O on here. Just thought y'all ought to know. Analisa (Patricia), asked me to reconsider my review. I have. It's below. As a real estate agent, Jan, who works for Patricia, was extremely helpful in helping me find a house to buy. I love Jan! She was a hoot and a delight to work with! Jan gets 5 stars. Patricia was there for the paperwork and helped me decided between 2 houses that my husband and I were deciding on. Patricia gets 5 stars as a real estate agent. If you want to find an experienced real estate co., I can honestly say they are the team to work with. HOWEVER I went to Patricia when I had to PCS out of state to act as my property manager. I didn't want to move, didn't want to be a landlady but couldn't sell my house with a mass migration of military out of the area without a major loss. She agreed and was friendly. She told me she'd be able to rent my house out for $1400, which impressed me because I thought it would be difficult to even get the $1300 that would cover my mortgage. I did tell her that I was ok with dropping the asking rent price EVERY MONTH A HUNDRED DOLLARS in order to rent it out if it just sat there. She did rent it out in about 2 weeks. First payment came in and it was significantly lower, which I chalked up to paying the painter and cleaning lady and Patricia's 10% commission. The second payment came in and it was higher, but still alot lower than I thought. I tried to contact her. No response. At this point my husband was getting frustrated because we needed the money to cover the mortgage. Second or third month went by and still lower and still no response from Patricia. My husband moves back to NC for work. He contacts her and tells her he is driving in and will be in her office that day. Holy crap she responds. He forwards me her texts. She tells him that she and I discussed the price reduction and that I was ok with it. No, no, no. I was not. I didn't know the rent was going to be $1150 off the bat. She calls me that day and tells me how much the painter and cleaning cost. Then she hangs up. She always hangs up before the conversation is over. Either she's losing signal or someone is calling her and she *must* take the phone call. Without fail, this is what happens while I'm on the phone with her. December comes along and I get the monthly invoice. There is a deduction for HVAC. Oh no! What happened to my house. I email and try to call her to find out what happened. Obviously it was fixed, but what was it? She never, ever tells me what happened. I separate from the military and since my husband is working in the area, I move back here. By the way, every single person I mention my property management woes to tells me I should have fired her a long time ago. Communication and trust is important in a business relationship. I looked into finding someone else to replace her. I email her and let her know I'm moving back and will be taking over management of my home. Somewhere in this madness I get an email/call from her new assistant. Very polite and acting like nothing in the world is wrong. Oh, get this. During our first phone call, the assistant tells me that Patricia is too busy to call me BUT she puts me on hold to discuss what I'm telling her with Patricia, who is on the other line. At this point I want to bang my head against a wall. I don't understand why this has to be so difficult. We arrange a meeting for later that week where Patricia and I can sit down and end our contract, which Patricia has so graciously let me out of. I email the assistant my personal information because she asks me to do this so they can get the check made out to me, etc. I drive the 45 minutes to her office and she ISN'T THERE. No phone call, email or text from either Patricia or her assistant. I make another appointment and finally sit down with Patricia. She acted like nothing was wrong. That isn't professionallism; it's denial. She didn't have the check and asked me to give her my personal information again so she can get the check made out to me. Isn't that what I gave the 'assistant'?! In the middle of all this, it's tax season. I'm trying to get final invoices from her and nothing until this final meeting. A week or so later I get a call that the check is ready to pick up from the front desk downstairs. Please see my earlier review for that lovely encounter. My husband had to go down there another time to get the keys. In speaking with my tenants, I found out that the house was never listed for $1400, $1300 or $1200. It was listed on Craigslist for $1150, not one week after I had moved away. The HVAC problem was the A/C in summer. It went out and they were concerned about their infant being in the heat. They had to contact her several times before the problem was resolved. read more

If there was a zero star or a negative star option, I would choose it. Worst experience ever renting from this woman. She obviously does it out of her home as a side job and can't maintain any kind of professional relationship with her clients. Our rental home was flooded by Hurricane Matthew which soaked the carpets and floors on the 1st floor of the home. She came over the next day after it happened and took pictures and assured us it will be replaced immediately since mold was potentially forming. It has been almost a month and since that day she hasn't communicated with us AT ALL. Since we are military I contacted the housing services office on post and filed a formal complaint to prevent any other military couples from using her as a property manager. Please use a real leasing office if you don't want to get taken advantage of. We will be telling everyone to avoid her at all costs. read more

I contacted Patricia about 2 months ago in regards to buying a new home and selling a new home. I left a message on her phone; however, did not receive any phone calls, we called several times and about 2 weeks into calling her, she finally picks up. I told her if we could meet to find out what I needed to do to get my house sold and buy at the same time. She told me to call her back when the time I wanted to sell my house. I thought that this was not professional at all. I just cannot deal with a real estate agent who does not care or show some concern to her customers or perspective clients. I had to deal with another real estate agent from Remax, and he did not return our calls or even checked up on us. I did all the research in trying to sell our home, and he only came to the picture when it was time to put it in his site. Buyers and Sellers beware, if your real estate agent does not call you back in 3 days or so, they are not the one for you!! read more

Very unprofessional. We are trying to be patient and give you the benefit of the doubt here that you are just extremely busy with the issues that you mentioned with your employees. It has now been over 6 weeks since your last email which stated that you would need to check with your accountant regarding the $1355 that has not been deposited yet. You have had nore that ample time to followup on this and get back to us. Once again you are simply demoninstrating your lack of professionalism. We have spoken to an attorney in Cumberland County and he suggested that we reach out to you prior to filing suit with his office and try once again to resolve this issue. He has been given copies of the same information that was given to you regarding the money order amounts that were submitted back in January. If we need to persue legal action as stated before we will also be including attorney fees, as well as airfare, and lodging fees for our travel to resolve this issue. Please for all of our best issue can we try to get this resolved sooner than later so that we do not have to incur any more funds to this unfortunate situation. read more

Beware of this agent and any company that agrees to do business with her! For several years we entrusted Patricia with the management of our home as we are military and had to PCS from the area. She neglected our home, our tenants. She never protected our interest and was consistently disrespectful and unprofessional. We wanted to make a change in management but felt that we were being held hostage because we were so far away from Fayetteville and it was difficult to make any transition without being there. Patricia clearly knew this and provided us with no customer service. When we finally fired her she once again failed to do her job and as of this time (2+ months later) she has still not transferred funds, provided us with any documentation regarding our home and tenants or provided us with tax information. She is not to be trusted and hopefully legal action will be taken to ensure that she does not continue to represent homeowners. Treating anyone, especially a military family already facing the difficulties of "PCS-ing" and deployments, is criminal in my mind. Do not trust this woman and certainly don't do business with her! read more