I cannot say enough good things about our experience with Peery Property Management and Hollis in…read moreparticular. From the moment we reached out to them about possibly renting one of the properties they manage through the end of our stay in Fayetteville, the team was so responsive to any and all inquiries and concerns. The property itself was top notch. We would have loved to have continued the lease, but my job took us to another city. The property was well-maintained and the few common issues that did arise were handled immediately and with no hassle. We were able to set up everything from rent to maintenance requests through their app, which made things so simple. Again, I wish we could have stayed. I would definitely rent one of their properties again.

Great business! Always come if a problem arise. Been under them since 2020.. You can always reach…read moresomeone

After my retirement from the army Top Bragg was a Huge assistance in a home for my family. They…read moretook special interest in assisting all my family needs. After a year at one location they were on point in finding us a keeper home in a great location. The Tram at Top Bragg care about their tenants and go to extensive lengths to satisfy. Top Bragg is an asset to the community by assisting Veterans and their families with care. Thank you for all you do! Thank you Mr and Mrs Parks, Darcy, Chantelle and Jose for all you do!!! The Davidson Family!

Latonia made my first home buying experience a walk in the park. She was incredibly professional…read moreand very informative. She took her time to explain each and every step and put my mind at ease. Mrs. Parks' professionalism and thoroughness set her above and beyond her competitors. From the initial conversation Mrs. Parks treated me as if I were family. I will continue to work with Latonia for future needs and refer her to anyone in need. 10 Stars

Extremely Disappointed - Avoid if You Expect Basic Comfort…read more I went over six weeks without air conditioning in the middle of summer because this leasing company chose to cut corners and take the cheapest route for repairs. My home stayed between 85-90 degrees every night, which destroyed my sleep and impacted my job performance. I contacted them multiple times--emails were ignored, calls went unanswered, and when I finally got in touch with a manager, I received no accountability, reassurance, or compensation for the miserable conditions I endured while still paying nearly $1,600/month. They eventually gave me a small portable AC unit, which was completely inadequate--like putting a Band-Aid on a bullet wound. To make matters worse, they're now threatening to charge me for the unit, and they refused to wait even two minutes past closing time for me to return it, knowing I work full-time and couldn't make it earlier. I expressed clearly that I'd leave a negative review after receiving zero support or resolution. So here it is. If you value your comfort, time, and money, I strongly suggest looking elsewhere.

When I get out of this lease I will never and I mean never rent from this company again. They dont…read morewant to fix stuff I have had to wait 5 days for a refrigerator when mine went out lost around $150 worth of food and no one wanted to address the issue. Hot water heater bust had to go a week with out hot water and now my ac went out on a Tuesday and they telling me it will be next Tuesday before then can get someone out to check it out. They want their money on time but take their time to fix issues and my issues was not something I could control nor tear up. Poooor management and even worst maintenance.

Before I moved into the house, Amy told me that it had just been repainted on the inside. It…read morewasn't. I asked Amy if I painted the inside if the owner would cover the cost of paint. Of course not! I made sure to take pictures of the house before moving in. I also cleaned the house and had the carpets professionally done, and yet somehow Amy managed to keep ALL of the deposit. It wasn't even clean when I moved in, it was AS IS. Slum lord. There was mold in the house and rotting floor boards in the kitchen. I tried to get the fireplace cleaned but they wouldn't pay for it. My tip is to get it in writing and be prepared to lose your deposit, like another reviewer also had happen to them.

Unfortunately our previous rental company transferred accounts to here. Make sure you do a thorough…read morewalk through or you will pay for it. Even if you hire a maid and carpet cleaning somehow this company will find a way to keep your deposit or parts of it. Upon move in keep meticulous records and when you move out take pictures. Sad that property management companies think it's ok to keep taking advantage of people. Especially around a military post where it's a lot of incoming and out going. Cover yourself and go with another company or just go on post.

Overcharge, prices are inflated, loose property documentation and then harass the homeowners to…read morere-submit document that are more than 5 years old. Poor record keeping and staff does not talk to each other. People they hire for lawn care are dreadful and flowers, never match an eyesore.

Hands down the worst property management ive ever seen. They will never pick up the phone for any…read morereason or even pick up their phone to their "emergency line". The actual manager is always out "showing other properties" so she legit never answers the phone. Their office supposedly closes at 5 and ive called at 4 before and it's gone to their closing office voicemail before. Don't use these lazy fucks. You'll probably never hear from them again.

Outstanding customer service provided. Great communication and prompt attention to details. Have…read moreused Brown Property Group to manage my rental for a few years now and I couldn't be happier with them. I highly recommend them.

Absolutely awful!! Worst experience I have ever encountered in my 40+ years on this earth. I am a…read moresingle mother of one, employed full time, disabled veteran. I have my rent set up on autopay, I've never been late on a payment. However, they want you to have zero play equipment outside for your child. My two car garage is packed with stuff from my storage unit that I have to go through. It's because of this, that this company comes into my home 1x a month to take pictures of my home. They harass and threaten me to not cancel the inspection day, when I have to work. I failed my inspection during the winter and after weeks of rain if I didn't cut my grass at the time of their inspection. Total lack of privacy, they can come into your home whenever they want. I would NOT rent a home if this company manages it, not if you have kids. STEER CLEAR!! Oh and don't get me started with the issues I've had with this home and they have not fixed them. I've done a lot for the neighborhood and my neighbors hate to see me leave but I can't take this company anymore. The homeowners are losing a loyal tenant.

Randy is one of the nicest people you ever want to meet. Always good experience. Now that being…read moresaid business is business and he's running a business. But everyone is nice there.

This is a long-overdue update to my previous review. K&R Properties has now managed my home for…read moreover a decade, so my perspective comes from long-term experience as a property owner. In the past, my biggest concern was communication. There were periods where it was difficult to get responses to calls or emails, and that created frustration--especially when it came to repairs and decision-making. That was clearly the weakest area of their service at the time. However, I want to acknowledge that there has been noticeable improvement. More recently, communication has been more consistent, and I've been kept informed on repairs and property-related updates. This has made a significant difference in my overall experience. Managing a rental property--especially from a distance--is not easy, and having a team in place that ensures the home is maintained and tenants are taken care of is critical. Over the years, K&R has done a solid job keeping the property occupied and maintained, which is ultimately one of the most important aspects of property management. While no company is perfect, I can say that the recent improvements in responsiveness and transparency have helped rebuild confidence. I appreciate the effort to keep me in the loop and coordinate necessary repairs appropriately. Overall, my experience has evolved positively, and I'm hopeful that this level of communication and service continues moving forward.

Don't even bother trying to do business with K&R Properties in Fayetteville, NC, especially with…read moreRuss. I emailed about two properties for my 63 year old mom and he said I could apply to one of them so I did. He asked a few questions about credit and income which I answered and then sent me a lease agreement. I sent that lease agreement to my mom for her to sign and he emailed me this morning to "not waste his time." So, I told him to find someone else willing to be spoken to that way because that's ridiculous. If they had any Facebook or Google review pages, I would definitely review there as well but I can see why they don't AND I have the emails that started well on December 8th until this morning. Very rude and he should NOT be in a customer service based position!

If you're looking for tenants who can't pay rent, Spartan Management is the company for you…read more They have a real talent for finding renters who vanish mid-lease or consistently fail to pay--but despite that, you're still locked into a contract. Ask why the tenant quality is so low, and they'll gladly terminate your agreement... without offering any real help or accountability. Birche Meese, the owner, once said: "Alas, sometimes folks have to experience a subpar management company before they truly appreciate the lengths we go to." Honestly? He's right--but not in the way he meant. After dealing with Spartan Management, I now have a deep appreciation for what an actual management company should be. The bar has been set so low, it's practically underground.

I will just copy and paste the email that I just sent them so that you can judge for yourself: You…read moreguys are a scam, bottom line. Your agent reached out to me and asked me to apply, and we went back out to the house and had an in depth conversation about the fact that the owner preferred me over the other applicant. So I filled out the application and paid the application fee. Then just four business hours later I get a message saying the rental is no longer available. I have a job, that's how I pay rent, you sent me a text at 9:00 on a Tuesday to submit additional information for screenings, and then at 12:30 I got a text saying that the property was gone... to the applicant you ALREADY had when the agent TOLD me to apply! That was an incredible waste of time and money for me, and your callousness about it all is noted. Don't worry about keeping my application on file, I already found another rental, with another manager. I'm a prime candidate. I'm sure this property owner would be really happy to know that you chose an applicant with a dog to move into her pristine house with brand new white carpets, when she specifically asked for no pets, when my application was already submitted and she (from what I was told) preferred me because I didn't have pets. You don't have the best interest of property owners or tenants in mind, you just want to move properties and you don't care if you bulldoze people to do it.

Poor HOA Management for King's Grant Condominiums w/ Ashley Quick. She is unresponsive. I called…read moremultiple times for a week after a panel fell onto my landing, and wasps's nest had gathered outside in the stairwell. This is a safety hazard as I have a small infant. It has been over week and this is still an issue.

The worst property management company doesn't begin to explain what a poor job they do. It took…read morethis company 5 months to let me know a tree fell on my roof. My tenant paid rent on time each month but the company couldn't send me the money until after the 20th of the month and usually not until after I called multiple times to request it. Anyone interested in a property management company or real estate company would be better served with literally any other option. You cannot possibly do worse than Boxwell.