James has been our insurance provider for 43 years. There…read morehas never been a time when he was not readily available to help us. He and his staff are kind and patient to explain our policies.

Been with Dennis Harrington over 40 years. My son had some tickets and accidents, but instead of…read moreincreasing rates which I expected, they dropped my son. Had no other choice but to cancel all policies that have been in effect for 40+ years. In talking to an Allstate agent, he says State Farm is trying to recoup covering bad choices of insuring certain groups. Too bad, they lost a very loyal customer.

Stopped by yesterday hours after a wreck and was helped immediately as I walked in the door…read more Friendly staff! They are even filing the claim with the other insurance company for me(bc the wreck was not my fault)! Been a long time customer of Mr. Harrington and have always been very pleased with his office and their services.

We have been with Lance and Austin and their teams for a very long time and we have always had…read moregreat service and they always have looked out for us with policy information and all.

Lance is amazing! Him and his team are always going above and beyond to help their customers. I…read morewouldn't go anywhere else!

I am highly disappointed by the standard of risk management and lack of asset protection provided…read moreby this agency. ​I delivered comprehensive data, site plot maps, and engineering hazard logs to General Manager Dean Holler regarding a severe, progressive infrastructure failure and erosion crisis within a master stormwater network covered under one of their commercial policies. ​Mr. Holler formally confirmed in writing to a state regulatory body that despite his agency receiving explicit notice of this progressive property hazard, he has no obligation or intent to notify the underwriting carrier or evaluate the risk unless explicitly authorized to do so by the property management firm. ​Essentially, if a material physical hazard is unfolding, this agency's posture is to pass the buck to property managers and insulate themselves from proactive risk mitigation. Property owners, HOAs, and businesses looking for transparent communication, professional care, and actual asset preservation should look elsewhere.

Dean Holler is knowledgeable, responsive and a pleasure. He treats his Clients like family.read more

I have been with this company for over fifty years they had been very helpful in solving my issues…read more Very friendly people.

My husband and I had insurance though this company for only several short months. When we moved…read morefrom SC to N.C. and had to switch with in State Farm we found out that the staff was very unprofessional to deal with. My only recommendation if you have to use State Farm and wanting to save your time and money to please use a different insurance agent. The staff wasn't for us and our needs.

Potentially resolved thru a complaint filed with the State. This office refused to 1) acknowledge…read moreerror 2) correct error by refunding all monies taken out in error. Dugg heels in even more when I posted review with FACTS. Was only concerned about public image. I hope you think that little commission check which paid for your beach trip was worth it Ms. Walker.

Zero Customer Service. I have been with them for a few years and we are in the process of buying a…read morenew home. State farm denied coverage on the new home, so I had to pivot. When I called in to tell them they could removed that quote and cancel auto, but my current HOI needed to remain, they cancelled everything. I have been calling for 2 weeks to have my policy reactivated as they were never approved to cancel it. They have zero sense of urgency and give me attitude every time I call. When I ask for escalation, I get zero follow up calls. The hoops I am having to jump through to fix their mistake is ridiculous. Calling the main customer service and escalation line does nothing and they keep trying to route me back to the branch. Unacceptable.

Not feeling great about this office. I recently moved to Rock Hill changed offices since previous…read moreagent was not licensed in SC. Having to transfer auto, homeowners and other policies have been slow. Was notified by NCDMV that policy lapsed but in fact insurance was not transferred correctly. I called the office, sent over notification but still no action and yesterday received another notice.

Had a great experience with this establishment and working with Mindi Arrants, She was very…read moreresponsive and on top of things. I usually don't write any reviews unless they are negative. if you do end up working with an agent from here ask for Mindi!

I have been with Erie for 3 years. They are so easy to work with. The agents are great. They have…read morecompetitive rates, accident forgiveness, guaranteed replacement and vanishing auto deductibles. Great company!!

Always super nice and helpful. They never fail to take care of our needs. The people there are…read moresuper friendly.