If I could give them ZERO stars I would. This roofing…read morecompany turned my experience into a masterclass in incompetence. We paid them upfront, and that's apparently where their effort ended. From there, it was nothing but a cycle of false promises and pathetic excuses. They told me again and again that they'd be here "tomorrow," yet not a single person ever showed up. Not once. Their communication is beyond bad--it's practically nonexistent. I had to chase them down just to hear the same empty line repeated like a broken record. It felt less like dealing with a business and more like dealing with someone who thinks "customer service" means pretending to care for 10 seconds and then vanishing into thin air. The level of disregard they showed for my time and money is unreal. If this is how they handle the scheduling, I shudder to imagine what their actual roofing work would look like. If you value your sanity, your schedule, or basic human communication, run the other way. This company perfected one thing: being spectacularly unreliable.

Justin answered my call promptly and began the process of giving my company a quote…read more He collected all the information necessary to give us a quote. His grasp of where we are currently and where we need to be was impressive. I look forward to receiving his finished evaluation of our next step on this project. I am optimistic about dealing with Roofing America.

Great folks. Timely and good follow through. Want to give you what you want. Highly recommend.read more

Never did hear anything from them. I went to my local hardware store and they gave me a name and…read morenumber, called them and have an appointment to get it fixed in a couple of days. Should have done that to start instead of wasting time on a company I've never I've never heard of.

Isaac Brown and Nate Cox from Stepp & Sons garage doors in Beckley WV come to our home and replaced…read more2 garage doors. We would absolutely recommend These 2 guys. They were both very professional, courteous and answered any questions we had. We had a question about our doors and Isaac Brown came back the very next day after installing our doors and fixed the problem. We are very satisfied with our new garage doors. Thank you so much. Charles and Patricia Ellis - Beckley WV

The garage door motor quit working. I called Step & Sons on the 16th and the very next day the…read moreservice technician came on the 17th. Noah called 1 hour before arrival and stated what time he would be here. He was very prompt, efficient and polite. He went straight to work and was able to repair the motor within 1/h hour. I would highly recommend Step & Sons. They are very reasonable in price and I believe a Company of Integrity.

So easy to work with and gets the job done in no time. Had them install electrical outside for my…read morebuildings and sheds. Price is good and makes sure everything is working before leaving!

Update I spoke to the service manager today and after a long…read moreconversation and clearing up our miss communications we corrected the issue completely. From Robin in the office to Mason here at my home and Tim fixing everything we are on track to doing more business. Thanks guys for understanding the problem and resolving it totally.

Had them come out to give me a quote on a sewer line fix. They didn't even scope or look at the…read moreline, stood out in my yard for 5 minutes, gave me a quote for 12k... Had another company come in, they actually scoped the line, took 10 minutes.. they found the collapsed line, and then came back the next day and dug it up, fixed it for $600. I do not recommend them for any plumbing services.. they don't know what they're doing.

Danny showed up to give an appraisal, responded to texts and gave a doable estimate and got the job…read moredone quickly. Will definitely use his company again.

I highly recommend them for any concrete work! Very professional and does an outstanding job!…read moreAwesome pricing!

These guys showed up on time and did an awesome job. I had a bunch of junk to haul away and they…read moredid it! They don't usually haul junk but they drove all the way up to take mine. It was more affordable than doing it myself. I'll be hiring them again for more work on my property.