I put enough quarters for over 8 minutes and when I started the extension wasn't on the high…read morepressure hose then no soap came out the brush.... TERRIBLE! Can't even contact anyone to let them know!!

Paid 10 and machine not working. Disconnected phone. Highway robbery. No way to get a refund. Poor…read moreway to operate a business.

Great car wash value at $10 for a prewash, full body wash, rinse, dry, and free vacuums with air…read moreguns! Can't be beat!

Always ! They always have space and the wash is excellent! I love the tire shine and how shiny my…read morepaint job is.

I got a free one month trial on the app! I like Tommy's more than Pelican Pointe Car Wash so far. I…read morelike the conveyor belt entrance better and the quieter vacuums for the interior.

This was a good car wash been going to them since they first opened on 190. But since then service…read morehas been going down after they raised the monthly subscription. I mean you raised the prices for terrible quality of service? Before they were very punctual but now multiple days they wouldn't have a person here probably pass 6:20am I mean probably not even 6:20 because I left. Today gate broke early in the morning.... So yall as a company raised the price for so y'all can't hire an adequate manager to run the car wash. And also they remove the plastic cover that goes on the back of the windshield. I know it probably doesn't do anything but still. It's about the principal. If I could give it a zero stars I would. Because that is how frustrated I am currently.

They are fraudulently charging and not communicating their pricing accuarelt …read more I signed up a month ago and my card was charged the wrong amount. I emailed and they corrected it and said the next month it would be the higher amount. Today, it was an even higher amount that originally quoted in the email. I asked to cancel and get a full refund and they refused because "credit surcharges are a common practice across many industries today, as they help cover the costs associated with payment processing and other operational expenses. As such, these surcharges are non-refundable. We understand that unexpected charges can be frustrating, and we appreciate your understanding." Nowhere in any paperwork or email was I told about a surcharge for a credit card. In my initial charge, there was not a surcharge for a credit card. I am not frustrated about the price. I am frustrated that TWICE I was charged more than I was supposed to be charged. This is NOT a good business practice.

Absolute horrible Customer Service!! Scratched my hood & top of my truck!! Worker admitted they did…read moreit Was given the run around for over 2 weeks and then finally told to fill out incident report!! Filled out a report only to be emailed the next day saying they weren't responsible and wouldn't be doing anything about it!! Try to support a local business and this is what you get!! Very Disappointing!! Told them i would be leaving a Bad review and their answer was Go Ahead I hope this serves as a Warning to anyone thinking of using this Car Wash

The owner reached out to me right away. I like when the business reads the reviews and offers to…read morerectify the situation.. Disappointed in this car wash. I was leaving, after getting a PLATINUM wash, when I looked at my rear window. I couldn't believe how dirty it was.

Pelican Pointe Car Wash pricing went up again. Basic Wash was $7 then $9 and it's $12! I may need…read moreto try Tommy's Car Wash down the road next time.

I love this car wash! I feel that I really get a good clean for my money…read more I like to use the self scrub brush before I go in, so I always do that. I normally get the basic wash, which is $12. But, they put a plastic cover on your back windshield wiper and I feel my car is really getting washed when I go through here. The soap even smells good. I never wait in a long line either, which I love. I, of course, use the vacuums after. These are actually high powered and are always working no matter what station I go to.

The Burbank location is great! They have a scrub brush before entering you can use that got the…read morebugs off with little effort. The car wash did a great job and it had been quite a while since the last wash. The vacuums were excellent and towels are available to wipe down the car.