We were all on vacation in the Dominican Republic for eight days while at home a line to our Jack &…read moreJill bathroom toilet broke and flooded much of the top floor of our house as well as coming thru the ceiling of our kitchen and dining room downstairs. Returning home and seeing all that (as well as water dripping from our kitchen can lights) was certainly shocking to say the least. Remediation Group responded to our calls for help very quickly. From then on, a total of almost five months, they were nothing short of exceptional! From communication with them, to their quick response time, to them keeping us accurately posted thru a very difficult time in our lives, to their much needed assistance with our materials replacement supplier and our insurance company were all so very comforting and helpful every step of the way. Perhaps the best part of dealing with all of them was the feeling that they were truly concerned about what we went thru and did everything in their power to be as accommodating as possible from demolition to reconstruction. The end result is we couldn't be happier with the way our home turned out! For anyone who is or will be experiencing a problem such as or similar to the one we had, we absolutely, positively suggest you contact Remediation Group.

Very poor accounting. In fact, the accountant sends lots of emails demanding payment , and…read moreoftentimes the amounts are incorrect. This case has invoices coming months after project completing AND an email asking about a payment ONE YEAR after the project was done. Unfortunately many condos get locked into certain companies and then that gives you no choice. Next time I'll live with the damage before i use this company again. I'd give zero stars if i could.

I love the integrity of this company!!! We contacted another company prior to MRS Restoration and…read morethey wanted to tear apart our drywall and charge us a ton of money. MRS Restoration came out and told us to try dehumidifying it first because there is no point in tearing everything apart just yet. Very honey company. Would recommend to anyone and everyone who has possible water damage issues!

This company is a godsend. I had a complicated leak in my condo and thought I would give them a…read morechance. I usually go with "the Big Guys" as my HOAs have contracts with them. Chris (the owner) and his team came out and inspected my unit only to tell me no damage had occurred. He could just as easily taken me to the cleaners. In this business, ethics mean everything and Chris has certainly earned my future business.

Mold remediation. prompt and quick response time after hours on Saturday. was able to complete the…read morejob with quality work at a fantastic value

After a catastrophic water pipe failure in my downstairs apartment Traci from Crist and Cochran…read morearrived within minutes of my call. She and her team were amazing! She was knowledgeable and efficient. The clean up was completed in a timely manner and she even worked directly with my insurance company. Absolutely a 5 star company. Highly recommend!

I was referred to this company and I'm glad I chose them. I scheduled a junk removal and pressure…read morewashing for my business. The gentleman that showed up for the junk removal was fast and very attentive to my expectation. He worked quickly and cleaned up every square foot of the area that was full of old furniture, leftover debris from renovations etc. The pressure washing was done the following day. My business will certainly attract more clientele as a result of the quality of work that was done. The double driveway looked 100% better. I highly recommend this company. I received excellent service for both jobs and the price was unmatched based on my research. Other companies never returned my calls for quotes but T&R quickly responded and did not disappoint.

First off I would like to say they did have a prompt response and was here the day after the storm…read moredamage occurred to do an assessment of the damage. They placed a tarp on our roof covering the hole from the broken skylight. Then after they left the claims adjuster from our insurance contacted us to confirm their findings and came by to do his assessment and compare pictures. A week from the time WinWin came out they sent a crew to cut out the drywall that was affected removing it from our bathroom ceiling, bathroom interior by sink, exterior to hallway (we have a hole and can see in bathroom ),part of ceiling in garage, removing our toilet and placing it in the shower. They then put several fans and two dehumidifiers one in the bathroom and one in the garage below the hole that they covered in plastic. Took several more pictures and left, didnt say how long to keep the fans running or when they would return. After a few sleepless nights with a constant loud humming of several construction type fans running and not hearing from them about when they would come out or what happens next we reached out to our contact at Win Win. Still no real response or communication about whats next. The dehumidifier in the garage stopped working after about 3 days and still no one knew anything. After repeated calls to Win Win, our adjuster and our insurance agent (American Family Insurance) a different guy from Win Win finally stopped by to pick up the fans and he again took pictures. We still have a hole in our roof from the skylight, drywall has not been replaced, our toilet is still in the shower, we still have a hole in our garage, and still no answers. Today marks 3 weeks from the first contact 2 weeks from the time everything was torn apart and we still have no answers just a lot of round and round bs. So Monday we will be reaching back out to adjuster and American Family insurance as well as Win Win to see if the know when the repairs in the bathroom will start. Will update review once this frustrating, unprofessional ordeal is finally over.

I would like to share that Win Win restoration treated my home like their home, they were…read moreprofessional, compassionate, and most importantly there when I needed them in a very difficult time. Thanks so much for you services.

XSI Disaster Services has come to my rescue on two occasions, and I was not disappointed either…read moretime with their level of expertise, response time, or excellent communication. I knew at all times what to expect during the mitigation process and was "kept in the loop" every step of the way.

Everyone was amazing! They went above and beyond when my water heater burst. They came quickly and…read morewere very knowledgeable. If anything ever happens again, they will be the first people I call.

After a verbal and written agreement this company took a week to finish a mold issue and didn't…read moreonly showed up around 6 hours later on one day for the job but also had a complete no show one day as well. Technical verbally and in writing agreed to do an air quality test but forgot to do so. Once confronted via phone tech was very combative and unprofessional to a point I was very happy that I called and not have done this on person out of fear to have a person get violent . It is sad when a company is not only unprofessional and not on time but also does not finish a job at 100% given the fact that mold is a safety and a health issue ...

My basement was flooded from a broken pipe, and Restor-It came in and handled everything from the…read moreremediation, to the repair and rebuild of my basement. Top notch work! I couldn't be happier!! Highly recommended!

I would give them 0 stars. They had no problem taking the check from my insurance company and…read moretrying to put RTA cabinets in my kitchen that came in 4 different shades. They left my family with no kitchen for close to a year and had the nerve to try to scam on the billing paperwork. They were supposedly preferred contractors but they should not be. They hand drew the cabinet lay out plan and left one wall out completely. They had two guy that assembled the cabinets in my driveway and left the debris out during the weekend of hurricane Ian. My veteran disabled husband, daughter and myself chased after the trash that was flying all in to the neighbors yards. Lastly they had the nerve to put a lien on my house. I wouldn't select them to handle a flooded dog house. Awful people (except Kevin), awful work and great liars!!

The techs at Capital handled water damage in my basement quickly and professionally. The lead…read moretech, Gary, kept me informed on all actions taken and what my options were as we moved through the process. He came by daily to check on us until the clean-up was complete. I would definitely use Capital again. Great quality and value. Entire team was courteous and reliable.