My husband ordered an arrangement of 2 dozen roses and a balloon for my birthday on 5/2/24. It was delivered that afternoon. He paid over $200 for the arrangement. By Monday (4 days later), the balloon was practically deflated and the flowers had withered. I called the owner, Ms. Lori on Wednesday (6 days later). She told me that she would investigate and call me back. She never did. I called Ms. Lori back on Thursday (the following day). I told her that the flowers had withered and the balloon was deflated. She proceeded to tell me that I should have called Friday (a day after the delivery). I in turn told her that the flowers had not withered, and therefore, I had no reason to call. I told her that I did expect a refund, but some type of compensation would be good customer service. My husband orders arrangements for me quite often. As a courtesy, Ms. Lori could have at minimum offered a discount on future services, but she refused. I DO NOT recommend Pat's Florist and Gifts, LLC in Laurel for any type of arrangement or services. read more

Pat's Florist & Gifts - Roses- 1 week old - Florists Near Me - Laurel, Mississippi

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