We could not be more grateful to the staff of Cook Southland Funeral Chapel especially Tammy. They…read morehelp guide us though this difficult time and have a beautiful service to say goodbye to mom Darrell and Loris Schuetzle

From the owner: At Cook Southland Funeral Chapel Crematorium & Reception Center in Medicine Hat, we understand that…read morelosing a loved one is difficult. That's why we strive to provide stress-free cremation and memorial services to help you deal with your loss. We also offer funeral tributes to assist you in expressing your pain. Contact us for more information about our funeral home.

Michael and Wanda at Medicine Hat Monumental exceeded all expectations and provided not only a…read moresuperior finished product but exceptional service, advice and assistance. Always available for questions and patient with our timelines; they provided excellent advice and recommendations which all speaks to their years of experience as a successful business in our area. We were impressed as well with the quality of materials used and the exceptional craftsmanship. Highly recommended

From the owner: Creating a personalized monument for a loved one who has passed should be special and created from…read morethe highest quality materials. At Medicine Hat Monumental Co Ltd, we understand this hard time for your family, which is why we provide a warm and welcoming environment. The professional staff at our family owned and operated business sit down with you to discuss the personalization of your monument, and then we create your vision so the legacy of your loved one will live on in your hearts forever. Call us today to speak to one of our craftsmen.

So kind and professional. I had originally ordered a bronze plaque from their competition, It was…read morenot satisfactory, so I showed up at Lethbridge Monumental. The staff couldn't have been more supportive, kinder, or sympathetic. A replacement plaque was ordered and it arrived in a timely manner and was perfect. The other company was proven wrong, my expectations of the letters being the same size, thickness and strength were not unreasonable. I have nothing but good things to say about this company. Thank you for helping me honor my sister's memory.

A longer review that may serve you well; From the start I was drawn to a family owned, local…read morecompany. Lethbridge Monumental (LM) responded quickly to my email inquiry and they even did some research for me. However, experienced family said Company X was their "go to" for reasons that seemed logical. I felt guilty about not following through with LM and being vulnerable, proceeded with Company X that has province wide presence. They don't work Saturdays so I took a day off to go to their show room to see samples and talk to a rep. The subsequent emailed quote was twice what I was told verbally. Back to the drawing board. The rendering was awful. Because they couldn't get it right I provided a detailed digital layout with images. After six weeks of many email exchanges none of the following three renderings was anywhere near close. I was admonished for having required so much of their art department. I knew full well that what I wanted was doable. Frustrated, I went to another large company also with province wide presence and provided Company Y the same images. There I got the "up sell" and "additional costs" justified by what proved to be false information. Company Y wanted a contract signed before even providing a rendering. Unacceptable considering my experience with Company X. Feeling emotionally spent, I went back to Lethbridge Monumental. Within 24 hours I had a rendering back of exactly what I wanted and a quote including the exact granite I wanted that others said wasn't available and to top it all of..... for significantly less than either Company X or Y. Within 3 weeks, LM exceeded my expectations with professionalism, straight forward honesty and even had the stone placed so I could see it before I moved. In my view - multitudes of companies can learn from Lethbridge Monumental. I am profoundly grateful to these honest, committed talented and sincerely caring people who simply believe in doing the right thing right! They proved repeatedly in every interaction that "big" is clearly NOT better!