Overall the customer service was decent; fast responder for gatherings information needed. The most…read moreunpleasant and very unprofessional experience was when the director Daniel continued to text me in a flirtatious manner after all the arrangements were finalized.

Went to a service, the employees were very helpful. The place was very nice and clean. They have…read morenice break room and large reception area and large rooms to accommodate people. I'm

Becky was amazing during my dear friend's wedding! She was there from 8am to 10pm and captured…read moreevery memorable moment imaginable! I highly recommend Becky and I know the photographs will be breathtaking!

Ranchito San Miguel exceeded all expectations. From the moment you arrive, you can see the care and…read morethought put into every detail. The venue is gorgeous, the staff is outstanding, and Christina is truly a pleasure to work with. She is attentive, kind, and genuinely invested in making your event perfect. I can't recommend this venue enough!

Beautiful venue with amazing staff! They have various options including Venezzia (main ballroom),…read morePetite Venezzia ( for small indoor parties) and the veranda (for small outdoor parties), and the gardens (large outdoor parties). And they even have a kiosk for your ceeremony. The patio is lighted beautifully. They also offer packages for your event. Best venue in the valley hands down.

I recently got married there. 6/25/2021. We spent so much money for it to have TERRIBLE service. I…read moregot married on the outside kiosk then I had the reception inside. They don't have rooms for the brides nor groomsmen to get ready at. They wanted to charge me additional $499 for them to get ready at one room for one hour. They didn't bother cutting the grass for our ceremony outside NOR did they wash the pools like they said they were going to do. They used pictures to claim it as this beautiful kiosk but it turned out another bride had taken the outside decorations herself. They are using pictures to promote their venue with things they don't even have. Let's not even talk about the rude service from the 3 ladies. Sarahi was our "coordinator" for day off . Tell me why she was DRUNK hiding my expensive tequila ? She did not help coordinate at all. She gave attitude to my my family and me. Then Juanita , another coordinator was so rude also. I called the venue asking for the mic and she gave me attitude. I had others present with me and they were livid with how she was talking to me. Then let's not talk about the elderly lady that answers phone in the mornings. She was always so clueless and never knew anything . She tried charging me additional 2k! She was saying I owed them money! They had failed to make notation of The actual numbers .. it was only that I pulled up images and videos of me Signing the contract and had proof of what was said. Guys be careful. It was TERRIBLE. I was so sad because this was my dream venue for many years. I will definitely tell all my colleagues to not come here. I had also asked for more chairs outside. 100 to be exact and one of the coordinators had the audacity to tell me "nadie como quiera va a eso, todos van a la reception solamente" well I had guests standing up. Guess people did go to mine. Ask my photographer and band, they had to help me coordinate day off Oh and nobody knows English there. My fiancé doesn't know spanish and had such a hard time communicating with them. It was such a hassle for me to be the only one communicating with them. Then for me to get attitude from them. Update: look at the response from the venue owner, need I say more about their professionalism? Yes my parents weren't able to attend due to covid? Yes I was sad? That does not correlate to how you handle the venue? That is very unprofessional to use something like that to defend your venue. I know you as the owner don't want to receive bad reviews. There are changes you need to make and you need to own up to them. Also, Sarahi the coordinator taking A shot for me (that i didn't ask her to do so) somehow makes her drunk? Hey, ask your staff. Apparently this isn't her first time. There is no such thing as "basic" package. It's regarding how many guests will arrive. (Which I have pictures to prove). Also y'all gave me a max of 200 people due to covid? Did y'all forget that? Now for the kiosk, I specifically told her I needed more chairs outside and you guys failed to do as such. I have pictures of that as well. This is a terrible TERRIBLE venue. . You responded in a very embarrassing manner. No wonder your staff is the way it is.

I wish other businesses followed the model Vicki does. She was so personable and flexible. We will…read morefor sure give them future business as they are trustworthy and caring.

People of all ages had a great time and enjoyed the photo booth. This was the first time renting…read moreone, and it was a great experience.