This is the revitalized Paul Bond. Even from the parking lot, I could tell that things were different. The last time I was in the store/shop was prior to COVID. Everything was tired. The people running it seemed to be running it into the ground. I guessed that this once great brand would be ruined. It was a nice surprise to see social media posts. I decided to make a visit. What a turnaround! The interior was clean and there were signs of life everywhere. It was brighter. There is now a small motorcycle collection. It has some classics. It's a nice addition. The shop area on the second floor was humming with activity. It seems that Paul Bond Boots is back. I didn't order a pair of boots. I will when I return in a couple months. Paul Bond made great custom boots. I hope they are back at it. All signs seem to indicate they are. I was greeted immediately by a friendly and very helpful woman. The, service was excellent. read more

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I went and had my feet measured in August of 2025. It took almost three to four months for the boots to be made. They were three sizes too big. February 2026 I asked them to call me about the boots. No Call. I texted three weeks ago to call. No Call. I called the Saturday before Father's Day. They said they would call me Monday. No Call. All I want is a refund on my deposit. Although their handbags are awesome, I would not buy a handmade pair of boots from them ever again. Too expensive and they take too long to make. Did not accept delivery and they don't want to make it right. FYI now when I call my contact and no answer. read more

Bernice was a great help and we were treated very well. Very helpful. I would 100% recommend to anyone!!

I've been buying custom boots from Paul Bond since the mid 1990s and I would rate them 4.9 out of 5. Only once was my order slightly off and that was with the length of the mule ears I ordered. I have gone to their shop twice to be measured (because your feet don't stay the same throughout your lifetime; mine got wider) and their last man, Mike, does a great job with the measurements. Several things I would suggest if you're going to have them make your boots are: 1. Go there to have them take the measurements and insist they do it twice. If you can't do that, have someone take the measurements for you following their instructions and using a tape measure (you'll never get the right measurements doing it yourself) and do this several times until the measurements match (2 out of 3 or 4 out of 5 times). 2. Specifically spell out in detail what you want, whether you've got something in mind, want exactly what they have in their catalog or for them to reproduce something from their instagram page. Spell it out for them and don't assume anything. 3. Be somewhat educated in what you want in a boot, overlay vs inlay, full length mule ears vs mule ears down to the floor, toe type, and the type of heel and heel cap you want. Their old catalogs show the #1 heel cap on the old timey tall underslung boots and to get that you'll have to ask to have a heel cap cut down to a #1 size. They are expensive but not as expensive as Texas Traditions, M.L. Leddy, Graham Ebner, or Houston Boot company. They will take a while to produce, but not as long as the 3 year wait that Texas Traditions has. Their time for production, for me in the past few years, is about a year which is the same as M.L. Leddy. read more

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I bought a pair of custom fit boots for $985. They never fit. When I first picked them up they were huge on me. They had to re do them. When I picked them up the second time they were to small. They tried to blame me both times. Come on you people took the measurements not me! Sent them back again. Still to tight. Beware read more

I have owned a pair of boots now for about a year. These are the most comfortable pair of foot wear I've ever owned. They should be, they are custom made to my foot. The entire crew I dealt with (Art, Cassie, Deanna) are top-notch. Don't expect to have your boots in s few weeks, these take time to make. They will not ship out a boot that has a flaw. I am about ready to order another pair, just can't decide what I want. read more

Paul Bond Boots - These are mine. Ostrich leg and kangaroo uppers. - Shoe Stores Near Me - Nogales, Arizona

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If you're thinking about ordering from these folks, beware. I ordered a custom pair of boots recently and when I received them one boot was noticeably bigger than the other. Also they were causing extreme pain on the outside of my heel. I sent them back to them twice and listened to them assure me they would fix the issues. I don't believe they even looked at the boots, just sent them back. Their customer service is absolutely terrible. I've reached out several times since to attempt to have the issues corrected. They do not return calls or reply to emails. My advice, find another boot maker! read more