If you want top notch care from an expert doctor of PT, you have to see Mackenzie at Integrative…read more She has been able to accurately diagnose me on the spot time and time again, and treat me to the point of being pain free. Mackenzie was successfully able to get me back to working out after a mastectomy , has cured my back pain during my pregnancy, and is able to pin point the cause of any new pain that may arise in my body and make sure it goes away within weeks. I have been seeing her for years now and I would never trust any one else. She is an expert in every part of the human anatomy, and on top of that, she makes me feel so comfortable during every session. Could not recommend and thank her enough!

I was having a fairly positive experience until the physical therapist I was seeing left for…read moreanother practice and Mackenzie took over for her. Mackenzie has to be the most unprofessional medical professional I have had the experience dealing with. She completely disregarded my doctor's instructions and had a terrible attitude. The owner couldn't care less as he has one foot out the door. They also don't sanitize ANYTHING! None of the tables, mats, or equipment is cleaned after use. I have never been to a physical therapy provider to care less about cleanliness. They also have the most uncomfortable tables for being stretched out on. Review updated below to respond to the numerous lies and misrepresentations made in the owners responses. It is clear the owner wants to take zero accountability for the unacceptable attitude Mackenzie has (which someone else called out in another recent review) because he can't afford to lose another physical therapist. -I genuinely cannot think of one thing I did or said that would have made Mackenzie or the other PT uncomfortable. The owner has made these claims, but has refused to discuss with me directly what exactly made them so uncomfortable. If I was making the female PTs as uncomfortable as he claims why was I not switched to his care or the other male PT at the practice? Also, why would he allow me to be in a separate room with them alone and not at one of the tables in the common area that would allow him or other staff members to directly supervise if this was the case? If anyone was uncomfortable, I was by Mackenzie's attitude. In terms of the unsavory language in the email, as they say if the shoe fits :) -My doctor prescribed me PT sessions after discussing the best treatment plan options I had available with it being his recommendation we continue one last batch of sessions that Mackenzie decided to cut short. He disagrees with their decision to cut my treatment short so what is there to discuss about it now? -Not sure how showing up looking to get help with the pain and discomfort caused by a medical condition would qualify as using his clinic as a personal training facility? -I never said it was a terrible place, as I stated I was having a fairly positive experience until Mackenzie took over. -I had emailed the owner about the lack of cleanliness and as a result they would wipe the stretching table for me (as they should for every patient). I guess that was "obnoxious" and "rude" for me to ask to not lie in the filth of someone else. -Mackenzie was the complete opposite of professional when it came to her telling me in her opinion my issue did not require any more physical therapy. She was aggressive and harsh in tone and language. -Suggesting a personal trainer would better meet my needs was scoffed at by my doctor and was never considered by him at any point in my recovery even prior to starting at Integrative. -I never stated I was considering legal action against my prior clinics. I had stated I had looked into taking legal action against a former one years ago unrelated to my current injury due to the treatment received causing my injury to worsen requiring surgery. I left my prior provider because the price nearly tripled at the start of the new year. This was all communicated to Frank. -It is a lie we had a back and forth after my last session. He responded to my initial email asking for a call and refused to respond to my initial follow up email asking to explain what was making Mackenzie uncomfortable treating me. There was no offer made over email to have a face to face conversation nor a call with him to discuss the matter, nor did I refuse a call between him and my doctor. -Not sure what is harassing about sending one follow up email on what exactly is making the physical therapist uncomfortable to treat me when that is such a bold statement. -Having one foot out the door came straight from one of his physical therapists who stated he is looking to get out of the business now that his family lives in South Carolina. Someone who commutes that far to work part time doesn't sound like someone who is there to stay long term. -Not sure why it would matter if Oliver was my real name or not. It has no impact on the situation. Just the owner grasping for straws to try and reclaim any credibility.

I'm not sure I've met a group of nicer, helpful people. Charlie and Anna at the front desk were so…read morehelpful about the ins and outs of insurance info and were just so cheerful about it. My OT was performed by Wynchelle and Chris, and they were so kind and engaging, teaching me so much about the way our motor functions work. I've never done any form of OT/PT and didn't know what to expect, so imagine my surprise when I came away feeling like I had a FUN and healing time. Every instruction for home care was demonstrated so well with correctional feedback when needed, and all stretches and massages were performed with attention to my pain tolerance. I can't recommend this team enough!!

I love the way Charlie and Anne always make feel so welcoming and inviting while dealing with my…read moreinjuries. I enjoy seeing them every time I visit the Financial District location!

I can not say enough great things about Perfect Stride!! I've been working with Vikash for over six…read moremonths, and he is by far the best PT I have worked with in over a decade as a competitive high school + D3 college athlete turned runner into adulthood. I came in after dealing with more than half a year of chronic pain in multiple places--my knee, hamstring, and random spots--that had completely sidelined my running. I had already tried several well-known running PT clinics around the city and continued to end up with lingering pain and zero trust in my providers or recovery plan. By the time I found Vikash, I was frustrated, burned out, and extremely fearful that I'd never get back to running. From day one, Vikash was different. He was the only PT who actually listened to what I'd been experiencing. He took the time to understand the full picture and built a thoughtful, personalized plan instead of a one-size-fits-all routine. What made the biggest difference, though, was how he guided me through the recovery process with positivity. I was extremely pessimistic when I started but overtime with his thoughtful and supportive approach, I began to feel more hopeful. He helped me understand that pain isn't always a setback, taught me how to work through it safely, and reframed how I think about my body and training. Those skills have been genuinely life-changing, and I know I'll carry them with me as an athlete forever. Recovery wasn't always easy, and there some bumps throughout the process, but I really would not be where I am today without Vikash. I'm now not only out of chronic pain but actively training again. Even though I have occasional flare ups, I have so much more understanding about how to work through them and not fear injury/pain as an athlete. I'm continuing to work with Vikash on a structured running plan, building a strong running base for next year's races, and I feel stronger, more confident, and more mentally prepared than I have in a very long time. If you're a runner--or honestly any athlete--who feels stuck, discouraged, or unheard dealing with lingering pain, I highly recommend Perfect Stride!

Update review !!! Hi it's 2025 and I am still going to Perfect Stride ! I returned for a torn…read morerotator cuff and when that injury was almost healed I started strength training. I am what many would consider to be a senior citizen ( I certainly don't feel like that), and thanks to Keith I am now deadlifting my own body weight - 115 pounds ! I find the workouts to be far more challenging than I would ever do on my own and also the fun factor is a huge plus! I have met many people who dealing with serious injuries at Perfect Stride but the atmosphere is so upbeat and supportive there is this sense that recovery is always in reach and being told things like " You are not your MRI" really helps. My first review was in 2016 and nine years later I still love Perfect Stride for healing and strength!

I was a counter strain patient of Stan Kupchenko's for a little over 6 months. He was great at that…read moremodality, and was professional and appeared empathetic during sessions. The staff were always polite and friendly, and the facilities well-maintained. I also needed to have my insurance cover my medically necessary treatment, which would require prior authorization paperwork. Stan and administrative (and supervisory; Dina Badami) staff verbally agreed to file that paperwork. The first email I sent them about it was in February 2024, to which they did not write back. By June, no paperwork had been started. As I was due to begin another health treatment (at about the same price per session: $235) in July and it was no longer financially feasible to continue even borrowing money from family, it became more urgent to address; I spoke with them about this insurance matter again, specifying the timeline necessary in order to ensure uninterrupted treatment. They all agreed again. June came and went with my following up with Stan at every appointment, and receiving verbal assurances with no paperwork. Repeated follow ups via email produced a draft of the letter of medical necessity written by Stan by 07/10/2024. Unfortunately it omitted a lot of information required by insurance for prior authorization approval, such as the number and frequency of sessions being requested and the criteria for evaluating my recovery. As my treatment had already been interrupted due to these paperwork delays, I created a document revising the letter of medical necessity so it included all the mandatory information and evidence to support the need for this treatment, and shared it with Physiofitness. I explained the changes, and requested that they update it with the numbers (so all they'd need to do it read it, and if there were no problems, just change the X sessions over Y weeks) so we can get this submitted. They wrote back, confirmed successful receipt, and agreed to read and update it. I followed up again the next week to find out the status of this request. Stan replied on 07/18/2024 "No edits have been made. Will let you know as edits are made. Thanks." which was the last time I heard from anyone at Physiofitness. I followed up twice after; once on 07/26/2024 (in addition to this letter I asked about the impact of insurance changes), and then again on 08/02/2024, this time asking if I am to understand I am no longer a patient of theirs. Given that it is now halfway through September 2024, and Physiofitness has declined to engage in any communication for 8 consecutive weeks, following poor communication/follow through for about 6 months, I am extremely disappointed that I am unable to access appropriate treatment from this physical therapy facility due to utilizing health insurance. TL;DR: Stan was skilled at physical therapy modalities such as fascial counter strain, but ultimately his expertise was irrelevant; as a patient who needed to use health insurance, Physiofitness was not interested facilitating insurance approvals to allow me to access appropriate care, and instead chose to misrepresent what services (such as administrative insurance-related tasks) they provide before eventually ghosting me.

Chris and his team are great at what they do. Our whole family has come to Physiofitness over the…read moreyears at one point or another and everyone has received excellent care regardless of which provider they work with. They are talented, hands on and understand how the body works. There is no "one size fits all" solution but a tailored approach based on what's going on with your body session to session.

Jeff is an amazing therapist. I had a pinched nerve from cycling that was causing tingling in my…read moreleft hand, and I was both terrified that it might never go away and I wouldn't really be able to bike again, which is my greatest joy. Thanks to Jeff's patient, instructive, and thorough guidance, the tingling was gone in just over a month and I'm back to my cycling routine stronger than ever and more tuned into my body than I've ever felt. This should help guide me for the rest of my life and have me more aware of my body, and I'll be forever grateful for that.

Highly recommend LPT for any pregnant or postpartum women looking to strengthen or heal their…read morepelvic floor. Ask for Dr. Lital Elfassi - I firmly believe that without her, I would've tore more during my difficult birth. She also helped me greatly postpartum as I was working towards healing. She's a wonderful, friendly and knowledgeable therapist who I am sad to leave! Entire staff is friendly and helpful as well. Can't recommend them enough!

Finding this place was the silver lining of my injury recovery process. Came here for hip issues…read moreand had an awesome experience with Tim, my PT, who showed me exercises and stretches, and did a gait analysis to improve running form. I'm feeling much better after a few sessions. Everyone is friendly and welcoming. It's awesome to be able to ask about everything running with your PT - from training plans, to upcoming races, to gear... Elizabeth at the front also deserves a special shout - always a pleasure to see her, and scheduling is highly efficient!

Needed to come in for some Shin/Hip pain. I heard about Finish Line on instagram, as well as the…read morecharity that i'm running the marathon with. The staff are all super helpful on the phone and made sure to call me regarding all of my insurance info, so I wasn't surprised how I would have to pay out of pocket. I won't say that it was cheap, but definitely one of the cheapest options that I found in the city. I'll be working with Mandy these next few weeks as I start my Marathon training. I look forward to working with her and the rest of the team at Finish Line. Will post some updates on my progress! Also FYI as a customer you get unlimited Notmatec compression sleeves, 3 complimentary anti-gravity treadmill sessions, and a few other perks!

Riya was wonderful in helping me with my sprained ankle with two torn ligaments. She was very…read moreencouraging and extremely knowledgeable throughout the entirety of my PT!

I went to Melanie during my pregnancy for pelvic, back, and hip pain and I can't recommend her…read moreenough! My pelvic pain got better in just a few sessions (something I thought I'd have to live with for months), and she kept it at bay and kept the rest of my body comfortable through the rest of the pregnancy, as well as helped prevent any major tears. She was also incredibly kind, always remembering what I had told her and asking how I was feeling and taking the time to work on the areas that hurt. I will definitely return to her next time I have a need! As an FYI she had since moved to the West Village location

My time with Spear FiDi has been nothing short of awesome. Following the surgical repair of the…read morerupture of my EHL tendon, which came on the heels of a prior Lisfranc, I started PT with Rich (Richard) Baldwin at Spear FiDi. Rich is AWESOME. Easily one of the kindest, most knowledgeable, professional, patient, caring, and dialed-in physical therapists I have ever encountered. My recovery with, and because of Rich, has been seamless. Rich always was prepared for our sessions together with a variety of exercises to aide in my recovery. He always took the time to fully explain everything- be it the exercise, the way it impacts my recovery, my healing, how to best replicate the work at home, etc. Rich always kept me fully informed and I truly cannot say enough good things about him! He's as top notch as they come and I'm so grateful for his care. He also was my biggest cheerleader and that really just says so much about who he is as a person. He truly cares. And the same goes for every single person I encountered at Spear FiDi. Everyone was always, always, always incredible. That's just the vibe there. Good people who are there to help you on your road to recovery. While I hope I never need them again, I am so comforted to know that such great people are available in times of need. Big thanks to Rich, Eric, and everyone there at Spear FiDi. This crew, and location (which was always pristinely clean and safe) has my HIGHEST recommendation.

Spear Physical Therapy and specifically my Physical Therapist Khawlah Nazzal are phenomenal. Not…read moreonly does the staff greet you with a warm smile every time you walk through the door, but they help you through the really tough work. I entered Spear unstable on my feet and 9 months later I was hiking Machu Picchu with my wife. Spear is an excellent organization and you will be incredibly lucky if you have the opportunity to work with Khawlah.