Wow! I mean, really, wow! We were treated like VIPs on our very first visit, made to feel like it…read moremattered to the staff that we visited. We received expert care from Kristi, Cheryl, Dr. Dan, Jill... the whole crew was amazing, friendly and knowledgeable. Even Smokin'Hubster raved about the experience, clearly pleased with his care plans going forward. The cost was very reasonable for the level of care and attention that we received. Not that anyone looks forward to dental work... yet we are looking forward to seeing everyone again soon! Thank you for taking such great care of us!!

I was a first time patient with the center. I felt so welcomed from the min so walked into the…read moredoor. Gave me a gift and asked about my interests and family life. Was introduced to everyone who I can in contact with! Explained things to me and made me comfortable. I needed a wisdom tooth removed and it was all done on day1! And now I'm pain free! Wonderful staff and knowledgeable dentists!

PA Robyn and her nurse saw I was nervous for a procedure due to a bad experience, I had in the…read morepast. Robyn took the time to explain everything and made everything super easy and very comfortable.

Dr. Cook and Robyn Kazianka are great! They and their medical personnel are knowledgeable and make…read moreyou feel very comfortable, or, at least as comfortable as one can be under whatever circumstance you are there. The workers in the office are also very kind and helpful most all of the time. Most remember me by name, despite only seeing me once per year. They will gladly take messages for doctor or Robyn so you don't have to spend time and money to come in if the Doc or Robyn doesn't deem it medically necessary. My experience at most other doctor's offices is that the people behind the glass are almost always the worst customer service providers I have ever had to deal with. Not at this office. All in all, this is a great OB/GYN office and I wouldn't go anywhere else if I still lived in the U.P. I've been out of Iron Mountain for going on 8 years now, and only this year will I be switching docs. I am hoping to find an doctor's office half as good as Dr. Cook 's. Robyn is an excellent medical professional and does a great job of making you feel comfortable, safe and never judged, or talked down to. Dr. John M. Cook delivered me, and my brother, via Cesarean section, and has been my mother's OB/GYN for over 25 years. He most probably saved her life during my birth. Additionally, I have been going to Robyn myself for 11 years now. I have been to other providers and have experienced nowhere near the kind of care I had come to expect from my time with these healthcare providers. So, as a life-long patient, I give Dr. Cook's office a definite 5 stars. :)

I had a very frustrating experience with this office, and unfortunately it has cost them my…read morebusiness. I was repeatedly contacted nearly two weeks before my scheduled appointment to confirm, which felt excessive and unnecessary--especially considering their own policy only requires 48 hours' notice for cancellations. Despite confirming and asking for the calls to stop, the repeated contact continued and became intrusive. I specifically requested--twice--that the dentist call me directly so I could discuss the situation. I never received a call back, yet the confirmation calls from staff continued. That lack of communication and respect for my request was disappointing. In the end, I canceled my appointment within their 48-hour policy and have decided not to return. Patients deserve to feel respected, not pressured or harassed over an appointment that is still weeks away. I hope the office takes a closer look at how they handle patient communication moving forward.

Dr. Saigh is awesome, his hygienists are awesome, and most of the front desk staff are awesome…read more However, there is one front desk girl there who was SO RUDE. I heard someone call her Claire. Maybe that's not her name idk but this girl definitely had hair extensions lol. She was so rude. I will continue going to Dr. Saigh because I really like him but that chick's gotta go!!

I've been a patient here for about three years. Dr. Hall uses the latest techniques and technology…read moreto achieve top quality results. He is a delightful human being, and possesses the best of professional skills in his area of expertise - orthodontia. His office staff and clinical staff are pleasant and professional. I can't speak highly enough about my experience here.