This is the flagship store of Paul Smith and it's located in a 3-storey classic mansion. Very gorgeous. You walk into the townhouse and instead of it being someone's home, it's the Paul Smith boutique. I went in looking for ties for my husband who is a big fan of Paul Smith. Such a shame that there isn't a Paul Smith boutique in Chicago. Sure we can get Paul Smith merchandise from the departmental stores in Chicago but it's not really the same.
Excellent customer service from the associate whom I did not get his name. He gave recommendations and suggestions on what types of tie designs (stripes vs dots) would be a good match for what types of shirts. While he recommended his favorite designs, there was no pressure at all from him. My personal favorites from the selection also turned out to be his favorite recommendations :)
Gentlemen, if you're into good shoes....Paul Smith also has frequent collaborations with reputable and solid British shoemakers. Some time back, they partnered with Crockett & Jones. Currently, some of their shoes are partnered with John Lobb, also another distinguished British shoemaker. Trivia: Crockett & Jones and John Lobb designed and made shoes for James Bond.
For those who don't live in the UK, Paul Smith participates in VAT refund (tax refund). So when you're making your payment, be sure to ask for the VAT refund form. They'll fill in the form and hand it to you. When you leave the UK, present the VAT refund form at the airport to get back the portion of tax you paid on your purchase. read more