I was referred to Kara by a friend who's been going to her for years. I found it super easy to talk…read moreto her about about what is going on in your life. It was a pretty strange feeling because I've never felt so comfortable talking to a counselor before. It wasn't as scary as some of the other places I've been with 1000 forms, 20 people I had to talk to before speaking to my counselor, etc. Kara is knowledgeable and approachable. I love how convenient and serene this location is and though my insurance is crappy and won't pay for counseling, I do it anyway, because it makes a big difference in my life. I recommend giving Kara a try. Maybe she will change your life the way she changed mine.

I was researching psychiatric nurses here in Eugene, Oregon after seeing the clinic on Psychology…read moreToday. They advertised as being in Oregon but this is actually an Ohio based clinic. I was ok with that as we are doing virtual appointments but I thought it was a little odd that they are advertised as being in Oregon. I go through the online forms and fill most of them out. Then I see that if you take any controlled substances that you will be drug tested and you will pay for them! I am 48 years old and have been med compliant my whole life. I am prescribed one controlled substance. I've been on it for years and all it takes is one look at my prescription history to show that I've always been compliant on it with no issues. I don't appreciate being treated like a criminal because my brain doesn't work correctly. I don't do drugs, I don't drink. But when a clinic called Gentle Psych treats us like criminals it's just not cool. I just want to warn people, especially folks in Oregon.

Highly recommend. The providers are well-versed in the practice of understanding and helping to…read moreimprove mental health. The entire office staff has been extremely punctual with communication and flexible on my appointment needs.

My counselor shows compassion and has great knowledge that meets the need I am bringing to the…read moresession. We pray at the end of each session. I am very happy with the counseling I receive.

Compassionate and competent therapists in a comfortable office setting. Accepting of major…read moreinsurance plans. Providing a safe space to express yourself and start living your best life.

I've been going to Concord since fall 2019, and I've made so much progress since then! Connor is…read moresuch an amazing therapist! He gives me advice, validates my feelings, and gives me coping tools and ideas to improve my life. He's helped me with past traumas and got me in with my psychiatrist, Dr. Solis. I've gone from seeing him on a weekly basis to seeing him once a month! I truly don't know where I'd be without him. Dr. Solis has been really helpful at finding the right medications for me, and helps me manage them well! My only complaint is that sometimes I run out of refills at my pharmacy but she had already put them in. I'm unsure if that's just a technical difficulty or not.

4 miss to get an appointment with a counselor. A YEAR to get a psychiatrist for me mgmt. Maybe how…read moresome new people.

I have had the honor of working closely with Lisa Franklin (LPCC, ATR), and can confidently say…read morethey are one of the most empathetic, knowledgeable therapists I've encountered. Their use of innovative approaches like polyvagal theory and EMDR allows clients to make profound progress in healing trauma and regulating their nervous system. Lisa Franklin is a gifted counselor who provides both practical tools and emotional support, helping clients reclaim confidence, peace, and authenticity. I highly recommend their practice to anyone looking for transformative therapy. Eileen Bline LISW-S

I was greeted very nicely, Danielle did an amazing job making me feel comfortable and creating a…read morerelaxing environment. The checkin process was pretty smooth. It was good to come prepared with all my new patient information filled out. I liked how they set up next years appointment after my visit. I appreciate that attention to detail. The office was very organized and I didn't have to wait too long before they called me back. The nurse who took me back explained things and was nice. The whole process from start to finish was very pleasant. The doctors had excellent bedside manner. She was very easy to talk to. She was professional and I didn't feel uneasy at any moment. She listened to my concerns and was empathetic and understanding. The parking is really spacious. There was plenty of parking. Great experience.

While the doctors/NPs are great, they are not always on the same page and look at your charts prior…read moreto your appointment especially when you are scheduling a follow up with a diagnosis. Their billing is horrible. They cannot seem to send me my bills (even though they claimed to of mailed them), and then refused to see me when my bill was overdue (which I had no clue about due to never receiving any bill in the last 6 months); even after contacting billing no one can explain or assist because they claim everything is correct in the system. Then let's talk front desk...why are most doctor offices rude when it comes to the front desk? They offer no guidance when asking questions (even though their options in the phone go to them regarding questions) and claim the patient is always rude even though they are the ones with an attitude coming at you like you are nothing.

I've been a patient here since they opened years ago. They have worked miracles on my genetically…read morebad back. Dr. Andy & Dr. Carrie are knowledgeable and caring and so personable. The LMT's are so in touch (no pun!) with my needs... massage, electric stimulation. I feel like a brand new human when I leave their office. MORGAN is THE BEST LMT I have had in possibly my lifetime!!!! I showed her where my knots are and stress points and she made all the pain go away! I feel such relief after her massage, and don't feel like an old lady anymore! :) I am grateful for this place!

This business is all about taking your money. I don't recommend that anyone choose this office. I…read morehave been billed for services that I have never received and when I called to inquire about the statement the lady was arguing with me. What kind of customer service is that??? I just don't appreciate being billed for something that I never received and for them to "tell" me I did and that if I had a problem with it I should have called earlier.....which I did. I left a message with another lady which was supposed to call me back, and never did.

I go in weekly to see Brigette for therapy and also to her DBT group therapy. She is so lovely and…read morehas provided amazing guidance in my life. If you are looking for real change in your life and are willing to put in the effort, she is really an amazing therapist!