Update: After writing my review, I was contact via email by the Houston office and they have given…read moreme a refund for the $34. They offered to let me file a claim for any water damages. However, since no water damage occurred (I just had to sit in the truck while wet), I chose not follow up with them. Thanks for the fast response Penske. _______________________________________________________________ 07/30/14: Since this is the district office for Penske trucks, I decided to copy and paste my review here. Pros: The Penske truck was really new and very clean. When we got it, it only had 200 miles. Cons: I arrived exactly at 2pm (my scheduled pick up time). Initially, the employees couldn't find my appointment despite my providing the receipt and confirmation number. I even had a voice mail from the day before when the company called to confirm my appointment. Once they finally found my appointment, 45 minutes had passed from my initial appointment time. Then they had to call the help desk because it was 45 minutes past my appointment time and the computer would not allow a late check out. This made no sense to me because I was renting the truck for 5 days. What does it matter what time I wanted to check out? Plus, I did arrive on time. The truck they were trying to assign me wasn't actually available. So then they had to get another truck. When it came time to pay, I discovered the quoted price didn't have tax included. It would have been cheaper to go with Budget. Plus at Budget, they rent trucks all day so they process would have been faster. As I stood at the counter, I kept getting angrier and angrier. At one point I knew I must have been near hyperventilation, because an employee told me to "breathe" and demonstrated how I should slow my breathing down. By the time it was over, I had spent an hour there. Worse, once I got home, I realized that they had gypped me on gasoline! The truck was missing 1/4 tank of gas (approximately $34). Even worse, on the way to our destination we encountered a thunderstorm. There was a malfunction with the truck that let water seep into the cap. My left shoulder and items in the middle were soaked. When we returned the truck, we wanted complained to the employee at the counter. He spoke with district office and told us that we could go here with our complaint. This office is very far from our home.

One of our great customers sent this to me to share…read more Scott, thank you for the trailer I am happy with it and the service. I was in a hurry and you streamlined the process and took care of me since I was out of state with payment which was to the penny we agreed, no bull. I was a little frustrated that the trailer was buried several trailers (understand lots trailers, small yard) deep when I showed up, but quickly changed my view on that when your guys had it dug out in a few minutes, then welded and painted a safety bar in to better secure the spare, checked axle bearings oil and lights and hooked me up and I was gone. Tell everyone who jumped on the trailer thank you! I left impressed. Trailer pulls great. Mike E.

From the owner: Nationwide Trailers of Tulsa is Oklahoma’s most trusted trailer dealership, known for our huge…read morein-stock trailer selection & expert product knowledge. We serve Tulsa’s small owner-operators & large businesses, offering a huge selection of cargo, flatbed, utility, landscape, dump, tilt, car hauler, and specialty hotshot & oilfield trailers. As the nation’s #1 PJ Trailers & Lonestar Trailers dealership, we strive to get you on the road quickly, safely, & well-equipped so that you feel confident about your trailer investment! With trailer financing & rent-to-own options, buying a new or used trailer at Nationwide Trailers is fast & hassle-free! We also offer trailer repair and trailer parts & accessories, all here at our Tulsa, OK dealership

Our family broken down off the highway & they said it was be less then 90 min to get someone out…read morehere to bring a new tire for the a Uhaul. It's been 2 hours an yet nobody has came. They started to give my spouse attitude & making excuses while me and our 2 kids and animals are on the side of the freeway at 2 am waiting for someone to be professional. While waiting on the phone the dispatcher hangs up on my spouse and doesn't call back or apologize. This is definitely not who you need to use if you are traveling with a trailer or anything their brand or logo ( UHaul) is useless. Hanging up on someone isn't professional.