AVOID!
Awful service. Avoid at all costs unless you like rude staff. I ordered flooring for 3 rooms. They came out to measure up. The man was very standoffish & couldn't be bothered but the price was reasonable. They came out on day 1 & fit 2 of the carpets with no issues. On day 2, they returned & fit the final flooring. It was the wrong one & too small. They pieced it together with an offcut that was a completely different colour, not just in 1 but 2 very obvious places. The fitters said there'd be no problem rectifying it as it wasn't our fault. The not-so-lovely Fiona phoned & said their fitters had said we'd moved a washing machine & that was why they needed to patch it up in 2 places. Even when I stated numerous times there was no washing machine & nothing had been moved, she still insisted this was correct. Rude & condescending, wanted to put vinyl on vinyl instead of correcting their mistake, she was being nice by not charging me for it, and I was being rude because I wasn't happy! read more