They do not stand behind their products. I've been buying cigars from them for some time. The guy…read morethat works there is cool but the lady is very mean. I had bought a $50 vector lighter from them and it stopped working. Instead of refunding or even replacing it, they said that the sale is final. I literally bought it a week ago and they have a "lifetime guarantee". Unbelievable lack of customer service

Was close to my hotel and when I get there was closed down. Website need to be updated to reflect…read morethat! Should be zero stars

They are very friendly and have a pretty good selection. The prices are about with everyone else.read more

Customer service is amazing! Lots of great stuff! Associate helped and educated greatly. Will be…read moreback!

I'm a regular. I always enjoy my time there. Great staff great cigars. Be careful if you have other…read moreplans for your day because it's easy to lose track of time there. Love the place

Great selection of cigars was a very happening place. Would have liked to see a few more pipe…read moretobacco tins. Good selection of pipes. Grabbed myself a cigar to try and two tins of pipe tobacco. Very nice staff.

I was interested in switching from cigarettes to vaping; however, I knew NOTHING about it. Logan…read morekindly and patiently assisted me in choosing what was appropriate for a beginner and explaining everything in detail. There were lots of different products to choose from and consider. Logan did a great job and I will return to RA without hesitation.

Manager is Racist...!!!! Customer is always RIGHT !!!…read moreBought a pipe with extra hole and he didn't want to exchange. Should have provided customer service for a 10 year customer Never again I will buy from Ra Shop

In town for a quick visit and of course came with the list for family as they knew we were coming…read moreto NOLA. Total Wine did not fail to carry exactly everything on our lists (and then some). There was a young guy (brown curly hair) who was so helpful and offered some suggestions and seemed like he was in every aisle we went and we would turn around and have another question. Not that the other 3 guys working when they walked past wouldn't also ask if we needed help. Need a walking map of the inside of the store as it is massive and so many choices. Prices were great compared to our home state we felt well cared for while there and will be back!

This was my first visit to Total Wine and I was greatly impressed. Not only did they have the…read morelargest selection of wines I have ever seen, they also had an extensive selection of beer, liquor and rum! Plus we were surprised to find premade cocktails by the bottle and can.

Huge fan from MD. From service to product and presentation, I'm a happy girl came with everything…read moreneeded for storage.

A true gem of a family owned business. The dad and sons are super helpful and remember what I like…read morewhen I come in once every month or two. They are there to help you select a great stick and make recommendations based on your preferences. They have hundreds of options to choose from with all the necessary supplies. The prices are fair and support a small business, sure you could save a dollar or two for some accessories online but the money leaves the community. I've been going for close a year and couldn't be happier with the store and service.

So I can honestly say that I'm one of their most loyal customers that have been a satisfied…read morecustomer for many years and now my children go there on a daily basis sometimes more than one time in a day. The owner is the best and the staffers are cool as cucumbers. Great work guys and gals.thanks for the great service. If I have one complaint it would he that they don't open earlier than 9am and they close at 8:30 (maybe even 9:00pm)

Amazing selection opf product and always a refreshing visit! Victoria always takles time to…read morecvonnect with hjer cvustomers and truly meets them where they are! Just an absolute delight!

Quick and easy smoke shop if you find yourself in Metairie outside New Orleans. I needed to find a…read moresmall glass piece, and they had a limited selection. Although it was small, selections were nice enough to find a good piece. Customer service was also quick, easy and friendly. Thanks for being in the right place at the right time.

Nice, clean, and affordable! Cashier was helpful and friendly and the shop has enough options of…read moreeverything, even Kava products, to choose from.

From the owner: Taz Smoke Shack on St Claude Ave. caters to all your smoking needs. Explore their selection of…read moretobacco and vape products and accessories in a welcoming atmosphere.