1. Paw Prints

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    Trenton, MO

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    Paw Prints

    3.0 (2 reviews)
    Open 9:00 am - 5:00 pm

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    11 months ago

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    7 years ago

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    Xcel Pet Spa - Boris After his Grooming at Xcel

    Xcel Pet Spa

    (15 reviews)

    Terrifically amazed…read more I have taken our West Highland White Terrier a.k.a Westie to multiple groomers including the ones in the big box pet stores and have never had service quite nearly as good, pleasant or understanding and let me add terrific at grooming. The first time I came here I found this place by accident, I had no clue it even existed I just happened to be driving by and drove around the block to get the phone number I called and was able to quickly make an appointment and she asked the questions I would expect a good groomer to ask We arrived the day of and she pleasantly greeted us and introduced herself and went through the services we had talked about to verify it was correct and let me know what time she would be available for pickup She called a few hours later to let me know she was ready and when I arrived our purebred Westie looked AMAZING! She asked if we wanted to schedule a follow up appointment and we'll after the amazing work she did it is a no brainer. If you are tired of the sloppy job your pet groomer dies don't think twice go here I promise you will be overjoyed....One of the biggest surprises is that she is not overpriced

    i usually go to Petsmart for grooming but I decided to try someone smaller and local this time…read morearound and possibly pick a future groomer for both of my dogs going forward. I made a prior appointment and got in the next day. Upon going arriving I was asked the usual questions, kind of service needed, dogs name and my phone number. I provided all of this and then I was asked for an emergency contact number. Yes, this is standard in health care but i have never been asked that at any groomers or vet and I have been using both for over 30 years. I explained that I do not have an emergency contact number as both of my parents just died, my wife divorced me and I have nobody thst I would trust with my pets. I tried to explain that I do not have an emergency contact and instead of overlooking this, she made it into a big confrontational issue, telling me shes been doing this for 20 years and never had a problem and asked me why I didn't have any friends or family. This was very humiliating and embarrassing as I could not provide the answer to her question..an alternate number. I get why they may need it for emergency purposes but each persons situation is different and they shouldn't feel humiliated at the pet spa over a stupid alternate number. This person was very rude to me and unprofessional in my opinion and I will never go back there again. I went down the street to a new groomer who was much cheaper, much more friendly and didn't as me for another number or humiliate me. $65 ar this place - $45 at other local places on the square. This place is really proud for professionalism at its lowest.

    Paw Prints - groomer - Updated July 2026

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