BEWARE BEWARE and further advice don't even talk to this Man or any company associated with him,…read moreWJM (Beverley) Ltd for example, con artists? Phil took £4000 deposited to fit some windows, said they would take 5 days to manufacture and he could start in about 3 weeks. That was in January 2024. Since then we have had at least 7 promises of starts and as many excuses. If he wasn't patently, a con man ? I would feel sorry for this pathetic, winging little man. Probably the worst thing when dealing with him is the first 5 minutes of any call has him whining in a sickening voice about his and his families misfortunes/illnesses, absolutely pathetic! All his whinging and whining will not stop me however pursuing him in all necessary courts to get my money or at least to show more people what a disgusting little creep he really Is.

Avoid at all costs!!!…read more I commissioned Ferriby Windows/PHIL SMEDLEY to do a job back in August last year (a job that had been booked in since May). It was to renovate/strip out an entire floor of my house and reconfigure it. The day before they were due to start I was told my project had been delayed and that they were at least 3 weeks behind as Phil had been off with injury! At this point I had already packed everything up, sold furniture I didn't intend to keep and stripped out the kitchen! For the following 2 and a half months, week on week my job was cancelled and pushed back, and 3 times it was booked in they simply just didn't turn up and was left for me to chase them to find out what was going on. In the October, Phil cancelled the job on me stating that they were too far behind on other peoples work and he was not prepared to put himself and his lads though anymore stress!!!! He quite rightly offered to return my £2000 deposit that I had paid him. However, 2 months on, my deposit still hadn't been returned. I had to take this through the small claims court at which point he paid me only £500 back. Gave me multiple dates when he'd return the rest, all of which passed and nothing returned. I proceeded through the courts, both he and his wife LOUISE SMEDLEY (who's name the business is actually under) both now have CCJ's because of this, even that wasn't enough to get them to return my deposit. Ultimately I had to get a high court enforcement agency (bailiffs) involved to retrieve my money. On the last day before the bailiffs were due to make a visit to Phil's home and his wife's business premises they finally made payment in full. 7 months it took to get all of my deposit back and that was on top of nearly 3 months of being messed around! I have not even had anything resembling an apology or any kind of acknowledgment of the situation I was placed in. Customer service was disgusting, it was just excuse after excuse. The covid card was played multiple times, supply issues, even "bad traffic" was used twice as a reason for him not being able to start the work. Every phone call with Phil started with the first 4 minutes having to listen to endless sob stories. It was, quite frankly, pathetic! Unprofessional and very unreliable!

Good small builder capable of small to medium projects, very experienced and can get on with the…read morejob without asking loads of questions and very good at getting round problems. Reliable and quick recommended for good quality extensions.

I had been let down by more than one company, when I rang Safe & Secure. Tony came around the next…read moreday and four weeks later the windows were fitted. They even did them on a Saturday so as to be able to get them done quicker for me and the guys did a brilliant job. The guys did a brilliant job. Five windows fitted in one day, with no mess whatsoever, didn't even need to touch up any emulsion around them. And, they look great. In fact they look so good that I ended up pleased that I had been let down by the others. Would highly recommend this company.