The staff is very professional, they have the equipment needed for testing and diagnostics, fair…read moreprices, and a very nice, and clean environment. I have been taking my dog here for many years. Thank you

Having used about all the vets in town over the years Pipestone is the only one will use.Service…read morehas been great always and they take time to explain what are going to do along with possible options. I get grooming done every 6 weeks on 2 Poms mainly because I cant or scared to cut their nails ,they always look great when pick them up.Only complaint have is think prices are increasing a little fast since got new building but my babies are happy and any health problems that I have missed are always brought to my attention.Medication refills call in the day before and they are ready usually the same day and have never had to wait. Great Job Pipestone

My spouse and I have been to Family Animal Care in Ottumwa three times so far (9/21/2023,…read more10/18/2023, and 11/8/2023). Our first visit was a last-minute emergency appointment for our cat Sophie who was having stomach problems. Kaitlyn, a Veterinary Assistant, was very kind and helpful. Dr. Drew White, a Veterinarian, was extremely professional, thorough, kind, and compassionate. He expertly diagnosed Sophie's problem and gave us some medicine that helped her feel better. Our second and third visits were vaccine appointments for all three of our cats. One of our cats hates riding in the car, and she made a mess in her carrier on the way to the vet. We didn't ask or expect anyone to do this, but Chloe, a Veterinary Assistant, offered to clean the carrier for us. My spouse and I were amazed by her proactive helpfulness and kindness. We appreciate you, Chloe! Dr. Drew White and Chloe were exceptionally friendly, helpful, and attentive during both of our vaccine appointments. Dr. Drew White answered all of my questions clearly and thoroughly, which I appreciated very much. He has a great "bedside manner". The high quality care our cats have received (as well as the high quality service we have received) influenced my spouse and I to switch from our old vet to Family Animal Care. Even though it's a longer drive, it's totally worth it for us. In my experience, Family Animal Care's prices are fair and reasonable. We're so grateful for their awesome staff and facility. Thank you, Family Animal Care!

My local vet recommended here and I am extremely impressed. Great building, smiling happy employees…read morewho are quick to assist. I am confident in switching here permanently even if I have to drive as far as I do. I am 100% sure they will take every action to keep my animals healthy.

Very pleased with the great care given to my little torby kitty, Molly, on her first & second…read morevisits to Eastview. From the front office staff to the assistants to the vets, it is obvious that they care immensely for each fur baby, and its mom/dad, that comes through their doors. Thank you for the top-notch level of care!

If I could give a 0 right now I would. I had to put my…read moreyellow Lab Ronni down today and it is a heartbreaker, here's where this horrible experience with Eastview comes in. She went in for a routine procedure on her ear and one week later she is gone. Her lab work prior to surgery was great and after the surgery it went south, what's that tell you. I went to Eastview for 32 years and used to swear by them. Beth Doggett was the best vet I ever dealt with anywhere with great compassion and love of animals. Since her retirement this place is circling the drain from the front desk to the back. My dog went in as healthy as a horse and came out weak and dying. Took her back in within the week and they admitted her. I went in on wed to see her and took one look at her and knew she was done. I took her to Cedar Rapids and the next day I had to say goodbye., breaks my heart~ negligence and not paying attention . I have no idea why Dr Jan did not say we have a big problem. They were going to just let her die in that cage. This is a very poorly run facility as far as I can see and getting worse by the day. Jan needs to open her eyes to what's going on. I will never forget or forgive her for losing my beloved Ronni. She said she wants to "learn from this"? Didn't know I was paying fees for a vet school And at my dogs life's expense? I pulled my files today and told her to never send me any correspondence. I actually had a call from Jan tonight . Funny how I didn't hear from her until Ronni was gone. Wanted to know if she could send a condolence card. What for~ damage was done. I would not take my hamster to this place. If your pet needs any procedure or surgery of any kind PLEASE think twice. If I would have switched vets when Beth retired Ronni would still be alive - I will never forgive myself. They will NEVER EVER get a damn dime from me again and I used to be a big customer spending a lot of money a year. Oh by the way my other lab had the same procedure done a year ago and she almost died after going into a seizure. I'm so done with this joke of a facility, find a different vet people!

I can't say enough good things about Dana's Dogs. Our Beagle LOVES to go and spend the night or…read morethe day playing with her friends. It's like going to camp for her. She is well fed and well loved during her stay. She has nap time to help rest up for the next outdoor play festival. (Don't know if she actually sleeps, but it is a chance for everyone to catch their breath.) She has a separate kennel for sleeping when she stays overnight. Her family pitches in with lots of cuddles, too. We have recently moved and think we may have found a place to take Gracie, but it's not nearly as much fun as Dana's. I will always enlist her services when we are in the area. I don't think there is a better place for Gracie.

We had a weekend commitment to go to this last weekend (8/4-8/7), and we were told about,…read morerecommended to, and live a few doors down from Dana's. We were not sure how Phoenix would do because he's never been to a dog sitter, I was nervous of the unknown, not of her abilities. We went and met her with Phoenix, and I was impressed with Dana. Phoenix had a wonderful time, she sent pictures throughout the weekend of him, he was very well taken care of and cared for, he got spoiled some more, made new friends, I cannot recommend Dana's enough! She and her family were awesome with Phoenix, and I loved seeing the pictures of him interacting with other dogs. Thankyou Dana's Dog Sitting and Boarding! Check them out on Facebook!

I would like to start by saying that I really hoped we had a better turnout. I boarded my dog last…read moreweek with untrimmed nails. When I picked him up I noticed he was limping. I assumed it was artritis because he's an older dog. However, I noticed he had a bad cut in his nail. After looking, I could tell his nails were trimmed. I called today and was told there is a good chance this didn't happen when he was boarded. He's a very minimalist, low activity older dog. I just wish they would have accepted accountability. Or an apology. I'm thankful the quick is not bleeding

Took my Yorkie to them yesterday for a trim. Only good thing I can say is that she was clean and…read moresmelled so good. The haircut was lousy, who ever did her, needs to go back to scool!

Great place to board your dog or cat. Large, clean dog boarding area. Each dog has an individual 4…read more,10, run and gets walked 2x daily. AC and Heat as needed....and music!! Cats have a great Cat Condo near the waiting area where they can see everything that goes on. Really nice and clean and friendlly, professional staff. Vet on site.

We've brought our pup a few times for overnight stays and one extended trip. He always comes home…read morehappy and healthy, if a little tired from his play time with the other puppers. The drop-offs and pickups are easy and the owner always pays attention to what needs the pets have. We'll definitely keep using them!

Great place!!!! Way to reserve online and terrific service. Highly recommended…read more Easy drop off and pick up times. Good for doggy daycare and overnight stays.

my dog is a rescue. i was worried about how she would do , being im the kennel for a week. the…read moredaily report card soothed and made me smile. o love this place!

My dog passed away from a heat stroke in their care. They also put her in an ice bath too cool her…read moredown and which can cause shock and kill her. They didn't even know the right way to handle it.

Brenda and ALL her staff are amazing! I utilize BCR for daycare, grooming and border. All services…read morefrom them are far superior to my previous! I feel so lucky to have moved to Albia and have this resource for my dog! BCR folks are like family.

Love these Gail's!! My dog is so happy!! We get day care, grooming, played with! It's all…read morewonderful! We even have matching toenail polish