Thank you, Dr. Alex and your team. it was a difficult decision euthanizing our precious 18.5 year…read moreold Hat Trick. Your compassion and reassurance made it easier. We felt like you were family. I highly recommend everyone use this service. Thank you.

I'm not sure where to start with this review. Dr. Alex and Christine were incredible. Our big furry…read morefriend had reached a point where we felt it was his time. Like most pet parents though, you wonder if you've made the right decision. Dr. Alex and Christine both helped reassure us that we were making the best decision. I can't recommend this service enough to anyone thinking of euthanasing their pet. Doing it at home took all the stress off of our big fella. They went above and beyond all of our expectations.

I've taken my pregnant dog here for a check up and they were super friendly and welcoming…read more After my dog gave birth, we got all 6 of her puppies vaccinated there. Very reasonable price and the doctors were super friendly. You can tell that everyone that works there really care about animals and care about your pets! I even got two of my male dogs neutered here as well. I really recommend this place! Especially if you live in the area!

Dr. White is a great lover of animals and it shows in his handling of them. I have been with him…read moreseveral years from the previous place he worked at. He offers the best care and I am sure the other doctors are of the same caliber. P.S. He also saves dogs from the street to adopt out to a better life. Please support this man in all his efforts if you truly love animals.

Wonderful kind, and considerate service by John . He made everything so much easier for me . I was…read moregrieving the loss of my sweet dog . He took this huge weight of my shoulders and made everything seamless . Amazing professional and certainly highly recommended . 5 star L.S

Do not use this company ever they are disgusting, inconsiderate, horrible, to be honest I would…read morecall them animals John hill is the owner and if you truly want to know what happened email me at tichiaro1@hotmail.com I have pictures and texts of everything after 7 days he threw my dog on my grass without contacting me and kept my money then he finally transferred it minus 70 dollars for transportation who does that? Now because of him I wasent able to get hair clippings, paper prints or clay prints because he kept my dog for 7 days and she was in very rough shape this guy is horrible and should never ever deal with another animal again because he has no class and he doesn't work safely this is a pet who has passed away who does that? Stay away from this company

Love coming here... clean and everyone is super friendly…read more Always treats for the furbabies and Christine is the best!. Great customer service... which is so hard to find these days.

My mother and I came in for our dog's 9:00 am appointment today to see the vet Dr. Othmar 'Oats'…read moreTelep. We came in 10 minutes early and found out from the lone receptionist Christine that the doctor was running late stuck in traffic coming from Etobicoke. The roads are usually very light on traffic on Saturday mornings, so we found this a bit odd. Regardless, we accepted what was relayed to us by Christine. Christine sounded like she was in a rush for some reason, despite there being only one other customer waiting. My mother has to work today in Toronto at 10:00 am, so she was worried if she would be late to work depending on how far away the doctor was. My mother asked Christine (receptionist) if she could call the doctor and see how far away he was. Christine refused to accommodate this simple request that would have taken her literally one minute of her time, and just repeated that the doctor just called her. My mother again informed the Christine that she had to get to Toronto by 10:00 am and feared she would be late. Christine in an uncaring and sarcastic attitude told her "well if you want your dog to see the doctor, you'll just have to wait". Gee, Christine, that is the whole point of us coming 10 minutes early for our dog to see the doctor, isn't it? When someone comes to the vet, isn't it clear they want their pet to see the doctor? At this point we didn't say anything to stir up an argument with a single customer waiting. What kind of response is this? We found Christine to have exhibited extremely poor customer service. Not one time did she say sorry, not one time was she accommodating or even trying to accommodate a simple request that would have taken her one minute of her time, and not one time did Christine ask us whether or not we wanted to reschedule our appointment. Even as we decided to leave because of Christine's poor attitude, she didn't try to rectify the issue. Christine was not able to handle her job as a receptionist; she was already stressed out with two waiting customers. We will take our business elsewhere. Such a simple preventable attitude cost your employer easy money. Christine please go back and take some more customer service courses, you clearly need it.