I have been going to All CREATURES pretty much since they opened…read more Dr Martin has taken care of 12 of my fur babies.I went to see him Monday for the last time to wish him well on the next chapter of his life.He will definitely be missed.In my opinion they don't come any better than him as a vet.Very compassionate and caring. He is loved by everyone.

I found an abandoned kitten on a Sunday, and knew he needed to be seen by a vet. On Monday I called…read moremy regular vet who stated they could not see him until later in the week, as did several other places I called. After I finally stopped to read Yelp reviews before I made anymore calls (duh!), this clinic had the most recent and positive reviews. When I called, I was told I could bring the kitty in that morning. We were met by Dr. Paulk, a recent graduate and new Dr. in the practice. He diagnosed kitty with a respiratory infection and conjunctivitis, and we received two prescriptions (which made kitty so much better). Then, a couple of days later I was pleasantly surprised to receive a hand written thank you note from Dr. Paulk. Honestly, I was already sold on this clinic just because of their kindness and efficiency, so the thank you note was the cherry on top!

Connect Pets did an excellent job grooming Max! They came to us, which was a huge plus for our…read moreschedule. Booking was easy, and they were able to book us within the week. We're looking forward to our next appointment.

They came and did both my dogs, body wash, nail clips, teeth and ears and I could not be more happy…read morewith the results. They were very friendly and communicative.

I was in town visiting my boyfriend's family for the holidays, and we always drive up with our two…read moredogs from FL. Our one dog usually gets allergies when we take him on hikes/walks outside of FL, and this time we wanted to get ahead of the problem before it got worse. We noticed a few days after we got here constant licking, itching in all different places even throughout the night. We waited to see if it would improve to take him to our vet back at home, but it only continue to get worse, and we still had a few more days before heading back home to FL. My boyfriend's dad, and wife bring their dog here which is how we were referred. I was lucky to be able to get a same day appointment to see Dr. Jenna Washburn for a new patient exam, she did a skin cytology, was able to provide my dog a cytopoint shot which is what he has been given in the past by his vet for this type of issue, since she saw some bacteria in his skin cytology she also provided us with some cefpodoxine medication for him. I can't thank her & her team for seeing us in short notice. This will make sure the rest of our trip is more enjoyable for everyone. My first impression of the establishment was plenty of parking, lots of open space outside for the dogs to pee, the waiting area was very clean, nicely decorated, & welcoming for your pets. They have a coffee station by the door, and I saw a restroom on my way into our op. Our op was very clean, private, with some pet information to read while you wait, the assistant was very friendly, and very attentive to my dog. Price is pretty much the same that we would've paid in FL. They do ask for a $50 deposit over the phone when making your appointment but it goes towards your bill. Again thank you to the great front desk staff, assistant, and Dr. Washburn for seeing us ! I highly recommend this vet for your pet. If needed in the future we would definitely come back when in the area!

My Opinion: Poor business ethics. Charged me a hidden fee of…read more$38 late fee for getting to my appointment 13 min. late due to traffic on I-85. No such policy is disclosed in the business or on their website, nor did they give a verbal notification of this charge. Business manager emailed me and said the receptionist said there would be a late fee. That is not true. I would not have paid for a late fee and still be seen, especially after their technician disclosed to me that I was switched with their 3:00 patient because the other patient came in early and it all worked out well. Walked out paying $453.78 and still have not received my pet's prescription for her heartworm medication after notifying them multiple times. Front desk receptionists clearly covers for the office manager whom I have tried making an appointment with but only makes contact through email, and signs her name as Crystal, LVT with no last name. I'm curious how many other people are getting hit with hidden charges by this business. I am rating this with 1 star strictly for their unethical business tactics.

So imagine this. Two of these (chickpeas also known as garbanzo beans) stacked on each other. Then…read morea root that looks like a triangle at the bottom of the stack. I wish I had thought to actually take a photo when they showed it to me. But that essentially is what they pulled out of Mocha's ear. They actually had it in a plastic baggie for me to keep if I wanted it ‍ Anyways I politely declined. Although it did look cool af. When I brought Mocha into the vets office yesterday I thought I was just bringing him in to check out his ear then would have to take him back in for the procedure. The doctor surprised me when he asked me when Mocha had eaten that day. I asked why and he said "well cause if you leave him here we will just take it out today and you can pick him up at 4". After picking up my jaw off the floor (mainly due to my baby boy going under anesthesia unexpectedly) I left. The vet was so fantastic! Mocha was quiet on the ride home and a little drunken sailor for the evening, but he wasn't in pain or uncomfortable anymore. He's completely back to his normal psycho self. Definitely recommend Pleasantburg Vet to anyone in the area needing a vet. They have been our vet for over a year now and I'm very pleased with them.

Took my adult kitty here for her annual vaccines and check up, as well as an exam for over-grooming…read moreher belly. I was able to make an appointment easily over the phone, about a week in advance. I had a great experience checking in, loved the vet Dr Stauffer, and was in and out in under an hour! I felt that my pet was taken care of and I left with a good understanding of the underlying illness and required care. The place was smaller than expected, which wasn't an issue at check in but was very crowded when leaving (multiple large dogs in the small lobby, a desk/workspace in the patient waiting area instead of behind the counter, just overall crowded). Loved all of the vintage pet artwork. Overall good experience!

If I could leave zero stars, I would. This place is only concerned about money. I took my cat…read morethere. He was in excruciating pain. They said that he had blood in his urine and his bladder was inflamed. It was "something" that mimicked a UTI. They said that they flushed his bladder with something that cost me $106. They gave me some type of pain pull. NOTHING WORKED. He was still in excruciating pain. They charged me almost $700. I took him to the regular vet, and they said he had a really bad UTI. They gave him an antibiotic and pain medicine, and I walked out from there for $235.

If you actually gave a flying crap then you would have sent us straight there and NOT waisted my…read moretime. All I read was excuses. Give me a refund for the office visit and stop making excuses for a fraudulent practice.

My regular vet is always slammed which is good for her. However, life happens and kitties sometimes…read moreneed a more urgent approach. So lately I've had to take my kitties to Ambassador. I'm so grateful they've been so accommodating to my kitties injuries and illness. I've also been in the position where I don't need Upstate vet (which is great but excruciatingly expensive) but my pets needs a higher level of care than the regular veterinary. Ambassador has filled that gap which has been really hard to find.

Wonderful caring vets. The new facility is beautiful. You get immediate care with knowledge and…read morecompassion.

Updated review Well two years after my dog we took our 14 year old cat to see why she was having…read moretrouble walking. Just talking to the girl to make an appointment made me feel better. I thought it was arthritis but a lump the doctor noticed she said she felt sure was cancer. She said she may lose control soon I had to make the horrible decision to let her go. They could not have been more been more wonderful. The bill was quite high but told me before I left there was an over charge. I would have never known that nor did I ask how much. Turned out to be 200 and it was credited back. I received the sweetest card a week later. Everyone signed and I could tell they knew how much we adored our mollie.

While we ended up here very unexpectedly, we were taken in promptly and with care and attention…read more The team was very understanding, the morning doc was communicative, and while she was admitted for the day, I was contacted multiple times throughout the day with updates. Thankfully was able to pick her up same night with responding to fluids and meds well. Upon pickup, I did not get to meet the doc that took over her case, but the tech did go over everything with me in detail on how to follow up on all needs. Overall, I had a great experience.

Cannot recommend this place enough!! I drove 2 hours to come here and get my guinea pig neutered…read moreand it was well worth it. Holly at the front desk greeted us and was so welcoming and made me and Nilly my Guinea pig feel comfortable. The surgery went smoothly and was 1/5 of the price I've seen other vets charge. So glad we chose here for his surgery!! They even took some very cute pics of Nilly to show me! Thank you everyone at Roper Mountain Animal Hospital!

I had a bad experience with them. I had a dog that needed to be seen for an urgent appointment and…read morethey were going to upcharge me 40.00 to work my dog in that day. its wrong to take advantage of someone when their pet needs to be seen asap!!