I would not recommend this veterinary hospital if you want any assistance for your pet. The…read morepeople who work here do not return phone calls. I not only left a message and five days later still have not received a return call. To add insult I physically visited the facility to pick up scripts and told them I was waiting for a call back and was ignored. It took 3 days to get my dogs records. Last annual checkup with my dog the technician wanted to draw blood from my dogs neck. She said he was 7 so they wanted to draw from the neck. My dog could not have sat calmer and the technician try twice before I had her get someone else. The second person was successful on the first try. The original technician told me it was difficult because my dog had too much fur? My dog has as much fur as a golden retriever. We were a client for the past 3 1/2 years but have decided it's best to move on. Good luck to anyone who chooses to use them

This facility is just operating standard, as the valuable service one expects from county vet…read moreservices for strays or dogs whose owners cannot afford wellness care. Reception desk lacks enthusiam as the face of a business. Foothills used to have a senior Veterinarian versed in holistic healing. I found this very helpful, unique, and welcomed even if the protocal was ultimately prescription medication. Pets wellness is dependent on our attention and voice, so here is mine!

Hillcrest AH needs to go back to being a privately-owned practice where pet care is…read morepatient-focused; back to the days where they excelled at customer service and where they invested in the greater pet community. Fees continue to escalate while care is increasingly turfed to more and more "specialists", further making pet care just about unaffordable. Several of the staff talk behind clients' backs, and Dr. Gilstrap doesn't hesitate to verbally berate clients if she feels they're asking too many questions or she doesn't like their honest feedback. When Dr. Meyer owned this practice, she was very supportive of clients using nutraceuticals, along with many alternative therapies and modalities for care. That is no longer the case under current ownership. Nothing outside of the strict boundaries in standard of care is open to or welcome for discussion at Hillcrest AH. You may even receive an angry phone call from Dr. Gilstrap if she finds out you've said anything regarding such limitations. Over the course of our 10+ yrs taking our pets to Hillcrest AH, we were also disappointed on multiple occasions with their lack of knowledge regarding eye issues, in both cats and dogs. They also missed a few other things over the years, which I had originally been willing to forgive, until there became a series of other issues that eventually forced me to leave this once-great practice. I missed Dr. Bailey tremendously, but am happy to report that Dr. Bailey can now be found at Lyman AH.

I have been going to this vet service for 10 + years. I recently had a very sick dog and finally…read morehad to put it down. Went to the office to tell my dog goodbye. While there I told the vet I didn't want to talk about my bill just yet as I was crying and upset. She said that was ok. Less than 24 hours after my dog was put down, there was a young person there that called me to demand payment. I was and am still grieving the loss of my precious dog. I had no issue with the medical staff. I just thought that someone in authority should have called me maybe a day or two later. Couldn't understand why that person, teenager or maybe early twenties, would be calling me. Anyway I decided I wouldn't go back for vet services. In the meantime, I got a letter kicking me out of their office, because of the way I acted on the phone and in the office.

Dr. Dave walked into the room and greeted us and our 15-year-old Jack Russell Terrier with joy and…read morewarmth. He spent quite some time with us while he did a full examination. He noted that Maxwell looked healthy but, given the symptoms we'd described, recommended senior blood work. From that, he diagnosed chronic kidney disease, and offered a prescription for dog food that can help him feel better. It's been years since we have experienced such warmth, friendliness, and compassion from a vet and we were grateful for it!

Barkingham Palace operated by Dr. Pursley was an excellent vet for my 2 American Cocker Spaniels…read morefor several years. Dr. Pursley sold his business and it is now called Furwell at Barkingham. He is no longer the owner but still works there, however visits are much more expensive and procedures like cryo surgery (Freezing)to remove 9 eraser and smaller sized warts, without anesthesia cost was exorbitantly high at 697.17. I had shaved areas around each wart prior to surgery. In total 12 areas. They had only 2 canisters of nitrogen and could not complete the removal and was told to come back for the remaining 3 for an additional fee. I called their parent office in Greer to complain about the price and service. A week b4 I took my dog in to get a quote for removal. Instead a new vet did a physical exam and said he did not remove warts! (Unusual because Dr. Pursley had managed wart removal when he owned the business at half the price.) I was charged for that visit even though I communicated specifically it was for wart removal. Instead he told me to rub a little antibiotic cream should the dog scratch and burst the growth. I was gobsmacked! Walking out of that exam I caught Dr. Pursley in the hallway that day and he said he could remove them, hence the cryosurgery today. In conclusion Farewell's Adminstrator called me back to fire me as a customer. I was not rude or loud in the office nor on the phone expressing my disappointment in the procedure today. Unfortunately, after many good years at Barkingham Palace they told me to find another vet. I have owned 5 Pedigreed ACS's in 33 years all living 15 to 16 years. Truthfully, I have never been so rudely treated by any vet prior to today.

Dr. Crowe was wonderful! Was very gentle when checking our cat's eye, and took time to answer…read morequestions afterwards. Felt like our time mattered and never that we were being rushed. Will be going back for checkups

We have a high-anxiety German Shepherd/Catahoula mix, and finding the right vet for her has been a…read morechallenge--until we found Paw Prints. For the first two years of her life, we went to a different vet where we never felt a real connection. The staff seemed scared of our dog, and visits were always stressful for everyone involved. When we adopted two kittens, we decided to give Paw Prints a try because of the great reviews and their close location. From the very first visit, we knew this place was different. Our dog was incredibly anxious and wouldn't let Dr. Crowe or his staff touch her. But instead of rushing the appointment or showing frustration, Dr. Crowe sat on the floor with her for over 30 minutes, patiently working to earn her trust. That level of compassion and patience meant the world to us. Rather than jumping to sedatives (as our previous vet did), Dr. Crowe recommended the CHILL Protocol. I'll admit--I was skeptical. But today, after following the protocol, we brought our pup back in... and she was like a different dog. She was still a little nervous, but she didn't need a muzzle, didn't hide, didn't bark incessantly. She even let the vet tech give her a shot without reacting--and when Dr. Crowe came in, she barked once, then went right up to him for pets and love. This visit felt like a breakthrough. I'm not sure if it was the protocol, the incredible staff, or both, but it was night and day compared to our past experiences. We've officially moved all three of our cats and our dog to Paw Prints, and we couldn't be happier. It feels amazing to know our pets are in such good hands. Highly, highly recommend Dr. Crowe and his team. They truly care--and it shows.

These vets are thorough. I really like all the people there. Very friendly, personable and…read moreprofessional. I recently had to have a dog put down and they sent me a sympathy card. Very nice.

They have done a great job with all five of our boxers. Always attentive and striving to give the…read morebest possible care.

I was in town visiting my boyfriend's family for the holidays, and we always drive up with our two…read moredogs from FL. Our one dog usually gets allergies when we take him on hikes/walks outside of FL, and this time we wanted to get ahead of the problem before it got worse. We noticed a few days after we got here constant licking, itching in all different places even throughout the night. We waited to see if it would improve to take him to our vet back at home, but it only continue to get worse, and we still had a few more days before heading back home to FL. My boyfriend's dad, and wife bring their dog here which is how we were referred. I was lucky to be able to get a same day appointment to see Dr. Jenna Washburn for a new patient exam, she did a skin cytology, was able to provide my dog a cytopoint shot which is what he has been given in the past by his vet for this type of issue, since she saw some bacteria in his skin cytology she also provided us with some cefpodoxine medication for him. I can't thank her & her team for seeing us in short notice. This will make sure the rest of our trip is more enjoyable for everyone. My first impression of the establishment was plenty of parking, lots of open space outside for the dogs to pee, the waiting area was very clean, nicely decorated, & welcoming for your pets. They have a coffee station by the door, and I saw a restroom on my way into our op. Our op was very clean, private, with some pet information to read while you wait, the assistant was very friendly, and very attentive to my dog. Price is pretty much the same that we would've paid in FL. They do ask for a $50 deposit over the phone when making your appointment but it goes towards your bill. Again thank you to the great front desk staff, assistant, and Dr. Washburn for seeing us ! I highly recommend this vet for your pet. If needed in the future we would definitely come back when in the area!

My Opinion: Poor business ethics. Charged me a hidden fee of…read more$38 late fee for getting to my appointment 13 min. late due to traffic on I-85. No such policy is disclosed in the business or on their website, nor did they give a verbal notification of this charge. Business manager emailed me and said the receptionist said there would be a late fee. That is not true. I would not have paid for a late fee and still be seen, especially after their technician disclosed to me that I was switched with their 3:00 patient because the other patient came in early and it all worked out well. Walked out paying $453.78 and still have not received my pet's prescription for her heartworm medication after notifying them multiple times. Front desk receptionists clearly covers for the office manager whom I have tried making an appointment with but only makes contact through email, and signs her name as Crystal, LVT with no last name. I'm curious how many other people are getting hit with hidden charges by this business. I am rating this with 1 star strictly for their unethical business tactics.

I have been going to All CREATURES pretty much since they opened…read more Dr Martin has taken care of 12 of my fur babies.I went to see him Monday for the last time to wish him well on the next chapter of his life.He will definitely be missed.In my opinion they don't come any better than him as a vet.Very compassionate and caring. He is loved by everyone.

I found an abandoned kitten on a Sunday, and knew he needed to be seen by a vet. On Monday I called…read moremy regular vet who stated they could not see him until later in the week, as did several other places I called. After I finally stopped to read Yelp reviews before I made anymore calls (duh!), this clinic had the most recent and positive reviews. When I called, I was told I could bring the kitty in that morning. We were met by Dr. Paulk, a recent graduate and new Dr. in the practice. He diagnosed kitty with a respiratory infection and conjunctivitis, and we received two prescriptions (which made kitty so much better). Then, a couple of days later I was pleasantly surprised to receive a hand written thank you note from Dr. Paulk. Honestly, I was already sold on this clinic just because of their kindness and efficiency, so the thank you note was the cherry on top!

She has to be drugged up before she comes to get services because she has high anxiety! She…read morewouldn't let them touch her last time! Meds are expensive.. Very expensive but that's NOT their fault. The staff are great and understanding. Next week my pitbull goes for a booster shot! I trust them immensely!!

They were all wonderful with my kitty but cost prohibitive for me to go back. It is a shame that…read morethe business end will prevent me from getting further care for my animals there.