The location is very accessible and the wait times are not that long. Check in is easy and I like…read morehow they have an area for cat owners and dog owners. It gives the pets some breathing room. I am a fan of the nurses. They sure take their time and do a great job looking over your pet. Courtney is amazing and truly gives her time and attention to the people and the pets. The doctors are also great. Dr Sue is amazing and truly goes the distance for your pet. It's because of Dr Sue and the nurses why I like this location.

Hopefully you don't have to deal with any kind of an emergency and get a cus svc gal named…read moreBrittany- she really shouldn't be answering phones. I was in a mad panic when the pharmacy that they use dropped the ball and I didn't get the diabetic meds for my little old lady cat. It was going to take 3 addl days... ughhhh.... Brittany hasn't a bone of empathy for the situation I was put in.... in fact she hung up on me.... What kind of person does that... ? It's too bad I was treated with such disrespect as I have been with them since approx 1995.. I'll never forget this.... Never.... The pharmacy company did in fact reimburse me.... Thank God Sam's Club also does animal meds....

I can't say enough about the doctors and staff at Pet Degree. My cat Baby had ulcers on her right…read morewhich Dr. R helped us get rid of and Dr. Josh was exceptional when Baby developed tumors in her lungs. While the outcome was sad the doctors and staff were overwhelming kind to Baby and me. I would highly recommend Pet Degree for pet care. If I ever adopt another pet I will take her to Pet Degree without reserve.

I actually left a review years ago with how happy I was with this vet, but I've had to switch vets…read more Pet Degree does not pick up the phone - making this a tough vet to deal with when you have an emergency. After trying for a couple of hours, I reached out to another vet and they answered my call and got me set up within a few minutes.

Great customer service. Called for a same day appointment and Susan thankfuly accommodated me with…read moremy older Pug. He went in shedding his winter coat and came home squeaky clean and quite the handsome boy. I felt comfortable leaving him there, since it's in Lancaster (very safe) and he didn't have to be crated. :)

They always have the dogs' best interest in mind. On my dog's first day back after being away for…read morea few months, they arranged to put her in a group with a smaller number of dogs to help her readjust more comfortably. Scheduling, drop off, pick up, and doggie happiness are 100% smooth and flawless. This business is run so well. Best dog daycare I've ever found in any city.

I started going back to Fisher and Friends again recently. I…read moreused to take my pack of three there when Fisher the black Labrador used to be there to interview new dogs. It was a woman owned business back than and still is. Some things are still the same and somethings aren't. Fisher has crossed the "rainbow bridge" as they say and so have all three of my pack. The last one just last year. But I have another one who got caught in the covid isolation and lack of socialization and it was time to get her out to live her best life. Back in the day when you wanted to take your dog there you took them for an interview essentially. Fisher would spend time with your dog and they could judge your dogs temperament and see if your dog was going to get along with other dogs or had behavioral issues. They still do that and have even improved on the process by having an on line form that allows you to document all your dogs shots as well as any health issues or any issues they might need to know about your dog. When you schedule the interview, you go over the whole form as well as going over all the house rules. For example maintaining six foot distances from each parent coming or going from the lobby. Keeping your dog outside the door till a dog of a different size who may be in the lobby leaves to prevent any possible large dog small dog issues for example. Then they take your dog to see how their temperament is with other dogs. Just as they did before , they check to see if your dog is social or has some issues that may not make it possible for your dog go there. After that if your dog is accepted, you schedule your dogs days at Fisher. They also have an in house groomer so you can have your dog washed and groomed while it's there. The staff has always had a consistently friendly attitude and knows your dog by name and greets them enthusiastically and encouragingly. Which is very helpful for a shy dog to help them adjust. What I would love to see at Fisher to make them more current would be on line live video feed. It's always such fun to see your dog playing with their favorite dog friends or playing in the pool in the hot summer days.

We have been coming here with our dogs for almost 10 years and I realized I have never reviewed it!…read more So after a recent get-away, I knew it was time to give them the props they deserve. This place is FANTASTIC for dogs in either Doggy Day Care or for Boarding cats and dogs. Our dogs have seemed to love being boarded here and the staff is SUPER! Very patient with questions knowing we are turning over our fur babies to them for days at a time. They have an active Facebook page and often post pics and videos of dogs in the kennel or day care so their owners know they are doing ok. You can also call them to inquire about your pet anytime! This place also trains police/Border Patrol K9 dogs, so you know they are great animal handlers. They get very busy during large holidays, so I recommend calling at least a month in advance if you need them for Thanksgiving/Christmas. They have a five day minimum stay at these times, too. Finally, when you pick up your pet, they give you a report card so you know how they did while you were away. So sweet! They are reasonably priced and I highly recommend them. Tip: schedule your animal to be groomed on the day of pickup so they are fresh and fluffy for you, often with a complimentary bandanna!

Always so friendly and I feel confident in my dog's care here. I trust this Kennel to do the best…read morefor my dog.

I took my parents dog to the groomer yesterday and this is how I get him back. At first I figured…read moreit was just razor burn/cut it happens but it's legit gushing blood all over. I was charged double 120$ because the owner said his hair was to long. I called them to ask about what happened and not once did she apologize all she said was your dog was very hairy you might want to get off the phone with me and take him to the vet. Legit no sympathy for hurting Paco. I will never ever go back to this place. Who knows how many dogs they hurt

Love love how they treat our (dog)- Pluto. We take him here at least once a month and Jen is our…read moregoes to groomer. She always know exactly what to do with Pluto grooming. And whatever their secret shampoo is- he always smell sooooo clean and good.

After many years of taking multiple dogs to Pawprints on Allen street and purchasing merchandise I…read morewas shocked at the attitude of the employee on the phone. I only took my dogs on Niagara street after they closed the business on Allen. I didn't want to travel that far. I always gave a great tip and trusted the groomer. We have great interaction and she did a great job grooming my baby. I didn't like the cut and contacted them. I asked did someone else groom my dog because I didn't like it. She immediately made excuses and said "If you don't like it you get go elsewhere" I was shocked and pissed off. Haven't returned. Will not spend money where I am disrespected. PS Place never smelled clean and sometimes my dog smelled like kennel after grooming, which made me have to air out my vehicle. But that was the last straw, telling me to go somewhere place else if I didn't like it. BYE

I'm giving a 3 star review because of the woman at the front desk. She is entirely rude so I will…read morenot be coming back to this location. She was heavier dark brown haired woman could be of Latin decent but I am not sure. I called after dropping Apollo off just to see how he was doing and if he was ready. My legit words on the phone were, "Hello, my name is Rose I just dropped off Apollo and I am wondering if he is done or if it will take a more time." The response she decided to give a paying customer was rather than simply answering my question, she chose to answer my question with a question which is always rude when it comes to CUSTOMER SERVICE or life in general. I would know having worked in that field. It could also make a dog owner cautious if they're being treated rudely over the phone...how are they treating my dog? She said, "I thought I said to call at 2:30?" Now I'm always a polite person so I don't get into spats like this. No time. My mature response was, "I understand" and waited for a more polite answer. All she had to say was he wasn't ready. Duh. No need for an attitude. Then she said to call back at 2:30pm. I just hung up because I knew I would not call I will be right there at 2:30pm wait and make sure my dog is okay. I call early all the time to pick up my dog because most places just leave them in a cage to bark. He's good at grooming because I wash him at home. It doesn't take too long with him. I'd rather pick him up especially if he's done early. He's not a barker unless he has to. So I'd rather not get him into the habit of barking his head off. I got a bad vibe from the place after waiting outside for my ride I saw a Maltese break from her leash, run from her owner downtown the street into the adjacent parking lot and run around the car from her owner in fear of the impending grooming. I almost didn't want to leave my love bug after seeing that. Animals are smart, maybe that lovely little dog had a bad experience. So you can easily understand why I called just to see if he was ready and check in on him. When I showed up at 2:30pm. He was not ready. I was then told to come back 15 minutes later. I did, but was late to work where as the Allentown location is always done early; as is every other dog grooming location that I've ever taken my dog to. Every other employee I encountered was nice, but I had to write a review on this one. I never got her name. They are a lot more courteous at the Allentown location so I recommend that one. I will not be returning to this location. I only accepted this appointment because the Allentown location was completely booked and for good reason.

My dog passed on September 22, the kindness that the amazing people at transit valley showed my dog…read moreand my family was amazing. I would give them a hundred stars if I could.

These people from the start were messed up. Thought we had surgery scheduled but called day before…read more( thank God ) and wasn't scheduled. They claim we were thinking about it. Why would I be calling then???? Just beware!!! SUPER EXPENSIVE. Dental surgery cost over 2 grand, mind you our baby suffered a heart problem so extra was done. They were unsympathetic and so clinical that was definitely a turn off. Sadly my baby passed away from another heart episode. Simple dental work turned into a nightmare for us. NEVER will step foot in the place. So majorly disappointed!!!!!!!