My first time going to this animal clinic, I called here yesterday afternoon and was able to get my…read morecat in the very next morning. Firstly, the receptionist I spoke to was amazing, friendly, helpful and kind. She was easy to speak to and took my information down and booked us in. When we arrived this morning I was a bit early, they took us in right away and the doctor was right on time. I saw Dr. Lesniak he was attentive and answered all my questions. Very friendly. Exactly who you want to leave your pet with when they need a check up. I was happy with all the information they gave me. We will continue to come back here. Thankfully, my little guy is just fine. Helps too that they like going to the vet. This place has ample parking and is easy to get to.

We've recently switched to St. Albert Animal Clinic from Morinville Veterinary in order to follow…read moreour beloved vet, Dr. Metenchuk, here. Located in the heart of Downtown St. Albert next to Songkran Thai (Yum!) and across the street from the Cajun house. I was pleasantly surprised to find the prices here on point with what we had been paying at Morinville and significantly less than Tudor Glen Vet (think boutique vet in St. Albert). I could go one and on and write an essay about Dr. Metenchuk. Honestly, I'd follow her to the other end of Edmonton. She's caring, compassionate, understanding and has a heart of gold. She's saved my 16 year old kitty's life from a bowel obstruction and also took all the time in the world with us when we needed to put down a beloved 18 year old kitty this winter after he had a stroke. We also adopted two kittens that her family fostered because they were sooooo tiny and taken from their Mom too young. It's so much fun getting to see their reaction to her as they've grown and also showing her pictures of the trouble they get into. I know first hand those kittens were loved to bits and socialized well under the care of Dr. Metenchuk and her family. It may be an older building without all the bells and whistles and snack bar treats of other vets in town but I wouldn't dream of going anywhere else. Dr. Metenchuk is one in a million and I'm so very blessed to have her care and guidance over my fur babies.

Joel was thorough, knowledgeable and spent time with us and our pets. He was genuinely interested…read morein our pets health and well being and provided us with lots of useful information. He was brilliant with our dog and cat. They were super relaxed with him. Can't say enough about how impressed we were.

Took my dog multiple times over course of 6 months for a couple issues. First issue they told me my…read moredog would never get better unless they had a surgery etc 2nd they shrugged and just passed it off as age. I took her emergency vet clinic and they had 1st issue clear in 3 days. And the 2nd was actually untreated knee injury!!!!! The new vet almost cried and some damage is not reversible :( but on road to recovery.

I cannot recommend Greenbank Vet enough. We have dealt with them for years with our dogs, but…read moretoday I was truly touched and amazed at the level of commitment they have to the animals as well as the owners. We had puppies born last night and one puppy had serious medical problems where she had to be put down. They had us come in as soon as possible, double checked the puppy and helped me through my grief with respect and sympathy. The price was beyond affordable and a balm to an already stressful and emotional day.

The staff and the vets are amazing. Our pup loves his visits there as he always gets a lot of…read moreattention coupled with delicious treats. And yet, we cannot make him stand still on the scale- what a goof. Here you would not feel pressured into medicating/ vaccinating your pet unnecessarily and you would not be judged by the price point of the food you choose to feed your pet with. You will be presented with professional opinion and options.

Well I thought everyone was nice. But the Vet didn't even look at my dog she was scared of him…read more lol. Hes not vicious never bit ANYONE not even the Dachshund we have. She asked if he was a good dog and I said yes but you have to introduce yourself to him, not just start poking at him. She would NOT even try to do that. My dog is if your SCARED of DOGS why are you a veterinarian? So I paid for my dog to be in a room and for you to NOT look at him yet prescribe him medication??? I think I'll find a vet who is NOT afraid of DOG lol. Even my Dachshund doesn't want to be poked at. I guess she thought being a vet would be easy pay since she doesn't have to look at the actual dog. very disappointed and wish I would have said something while I was there. My dog is like a big toddler, but like a toddler does not like the dr.

This pet hospital is located in the Petcetera near millwoods town center. I used to go in here and…read morebuy cat food because my cat was on a special diet and I could only purchase the food at vet clinics. The really good thing about this vet clinic is that it is open longer hours than most places. It is open until 6:00pm Monday through Friday and it is open until 4:00pm on Saturday. This is very convenient because some places have much less flexible hours. The one downside to Millview Pet Hospital is that they charge more for their food than some other vet clinics. It was worth the extended hours and the close proximity to my house though.

I wished I knew the right words to say to describe how amazing this clinic and the staff are. I was…read morenot an easy pet mommy with my baby girl Oreo having had cancer in the past year and a half, but the staff of this clinic, Patti, Claire, and Dr. Shirley were always amazing people toward my Oreo. They always made sure to answer my questions, provide hope, and be honest and patient with me and Oreo. Oreo was able to live a year longer because of the care, love, and honesty provided by this clinic. I will forever be grateful to you all for having the heart of gold and for doing all you did. My Oreo was so blessed to had you all caring for her. Thank you for all you did and for all you continue to do for pets. Thank you for all your patience during my emotional times.

The vet and staff at Brentwood Animal Hospital are amazing. They truly care about the animals…read more They are friendly, compassionate and work hard to give the animals the best care and the owners peace of mind.

We have been taking our dog to Animal Medical Centre since his birth. He has been seen mostly by…read moreDr. Tomkovicz and our experience has been very positive. Our dog has been boarded here multiple times with no apparent bad experiences. He shows no signs of disliking his treatment here, Dr. T has established a good rapport with Titas. Based on our experiences with the staff and Drs. I would recommend AMC.

Very Arrogant Vet..Dr. Mann at Animal Medical Centre on Parsons and 23rd. Came for second opinion…read moreand help for my Dogs wound not healing. Basically blamed me and searched for any abuse and only found a bit of extra ear wax in my dogs ear. Proceeded to put me down as a female "Where is your husband?" was the kindest rebuke. I asked for help to change the sequence of events around her last 2 surgeries I.e. she does not like going to the other Vet office due to the reception area staff. So much that she fights them and is belligerent (not her usual calm friendly pet me behaviour.) And afterwards tears at the sutures despite being wrapped up in layers of protection including a plastic cone for the tail and 2 of the largest e cones to wear on her head. I redress it continually. She seemed to be in pain. So I asked for options like more pain killer before and after procedure (amputation of tail due to injury 3 weeks ago) or a different dressing with moisture as she seemed to suck on the bandages to get them wet. Or an alternative to stitches. Each time just stubbornly insisted "I do this all the time and I will not hear or think about giving your dog a break in any way and u must force her to obey my rules as the only ones that can apply. " This is the nicest way to describe how he said things it was really to the point of get out of my office. Accused me of yelling when I asked for each alternative or some other idea to change the sequence of events to be more in my dogs favour. I came to this clinic because I read of a diagnostician Dr. Tomlinson there. Instead this Vet yelled at me the other way round and accused me of doing it. I tried reasoning with him I.e. we r going in circles is there anyone else to talk to? I expected a referral instead he took it personal..there is only me. Until I pressed for a different response. And finally he agreed to give her more meds and a referral to Guardian. This guy needs an open mind and a better attitude towards women and a caring for the patient my dog. She is suffering so I put up with his shitty condescending arrogance to try to help her. But it is a shame that he could not get beyond himself without being forced to even try. The receptionist and all the female just loved my dog and petted her and talked to her. I paid $90 for an exam fee and he would not even remove her bandage to examine the wound but asked me to do it. Then when done asked me to replace it. SOAB u know what that expletive means and I am a 72 yr old granny who tries to be professional. The birds in the lobby r cute and speak "Hello" "Pretty Bird". Which is more than I can say for Dr. Mann I feel sorry for any woman that has to work or be near him. My dog is a very gentle mastiff and deserves consideration. My husband was willing to go back after work and "talk" to him but then the list of this kind of attitude in men in Edmonton is long. He would be wasting his time. $382 later and $1700 at the first hospital all because the wind slammed our garage door shut on her tail and cut it off. I want her to heal and without pain this is my priority. If I had not met other nice men in Edmonton I would give up on this city.

After years of begging and pleading, I am finally the proud owner of a puppy. She may have plucked…read moreevery decorative flower from my favorite pair of sandals this morning, but I still love her (although I wept for my dear sandals). And I probably could have prepared a little better for her. I did a lot of research about owning a puppy and all of the things you have to do, and knew that I should be picking out a vet well before I brought her home so that I could make sure she was A-OK when I did get her. But, things didn't really go as expected, since I never though that my boyfriend would actually say yes, or that we'd come home with a puppy on a Sunday afternoon. On Monday morning after next to no sleep from the crying and whimpering downstairs, I started calling around to a vet to see when I could get her in to make sure she was in good health. I was able to make an appointment quickly and without hassle, and the receptionist even let me know right away which days I could book the last appointment in the day (as I have to drive back to the Fort from the city during rush hour). She was extremely understanding, and very accommodating. When we did bring Penny into the vet, I was pleasantly surprised. It had been awhile since I'd been in a vet's office, and the one we used to take my family dog to was pretty dreary and definitely full of dander. Instead, we entered the well-lit and brightly colored office and were greeted by a smiling receptionist who weighed our jumpy pup right off the bat while we waited. The vet came out within 3 minutes of us being there, was very friendly and informative, and gave her the pill and shot without her even noticing that something unusual was going on. We were out of the office within 5 minutes, and payment ended up being cheaper than we had budgeted for because her health checkup is included free of charge whenever she has to come in for shots or pills. Awesome! As we were leaving, they made sure to book us in exactly 4 weeks afterwards to ensure the booster will be on time (and not at the behest of their scheduling) and can combine for a checkup on her teeth that are slowly coming in. And never again will I leave anything I love in a place that she will be able to reach and retrieve it from... which will only get more difficult once she reaches her full size (probably 3 times the size she is now).

Your response is disappointing because it avoids taking any real accountability for what happened…read more You stated that you strongly encourage clients to seek second opinions. That was never suggested to us. Instead, your staff called and pressured us to bring our cat back within days to be euthanized. We were told that continuing to care for him was inhumane and that he needed to be euthanized as soon as possible. UPDATE - Oreo has since undergone surgery to have his eye removed, was properly diagnosed and has since recovered successfully, and is now doing very well and thriving. Older pets are allowed to age. They do not have to be in perfect health to deserve care, comfort and a chance at treatment. We recognize that being able to provide around-the-clock care for an aging pet is a privilege, and we are grateful that our family can do that. However, quality-of-life care, treatment options and what long-term support could look like were never meaningfully discussed with us. We were simply told that we were being inhumane and needed to euthanize him. Regarding the racist statement made in your waiting room, this was not something you were unaware of. I called your clinic the following day and reported it to your staff. Nothing was ever followed up on or addressed with us. For your records, the incident happened on October 21, 2023, at approximately 3:30 p.m., while we were picking up our dog, Maktoon, after her spay appointment. The woman who made the comment was an older client from the Smoky Lake area. If your clinic is now saying it takes this seriously, then you have the date, approximate time and appointment information needed to investigate it. We will see whether anything is actually done.

My 10 week old puppy chewed thru an electrical cord and the shock burned his mouth and caused his…read morebreathing the be short and laboured. He was in so much pain! The Dr did blood work and took xrays. said his chest xrays were fine that the shock lowered his blood pressure making him cold. 2 hrs later gave him some pain meds Was told we could take him home. he was in so much pain we took him to the emergency where the DR's there looking at the same xrays said his lungs are filling with fluid and the damage from the shock is catastrophic. How can the Dr misread a chest xray so bad. They made it seem like our puppy would be fine. Meanwhile our dog was actually dying. very friendly staff just to dumb to be of any use. unbelievable really. Avoid this hospital! Drive to he one 3 min down the road. Your pet will thank you.

This place is truly a blessing. The people here are so compassionate and understanding and try to…read morehelp you any way they possibly can. You feel more supported than alone and at our time of need they helped us. If I could ever return the blessing they gave us, I wouldn't hesitate. Thank you to all the people that helped us and saved our cat. We have never seen her so happy since she was a kitten. Bless your souls