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    PawSafe Animal Rescue

    3.2 (13 reviews)
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    Upcoming adoption events, photo taken 2/13/2020
    Valerie R.

    I had a very negative experience with PawSafe. We have been searching for the perfect second dog for at least three years. My current dog is my baby and I wanted to find the best dog that would be a good match for him. After watching several rescues and meeting many dogs over the years, we decided to adopt a dog from PawSafe. We went to meet the dog on Sunday 1/12. I was very disappointed to find that our almost 9 week old puppy was not spayed when we went to meet her. We met her on a Sunday and were told by her foster mom that she had a spaying appointment on Monday, but that if we adopted her, we had to have our own vet do it. So I said great, have her spayed, and we'll take her home after. They said no. But they charged us $395 instead of $450, as a discount for that. I'd love to see where they think I could get a dog spayed for $55?? Try hundreds. In the adoption contract, there is a 30 day guarantee that you can return the dog for any reason if it doesn't work out. After giving it 28 days, it was clear that the rescue had not tested this dog with cats or small dogs. She was extremely prey driven and was attacking and terrorizing our cat. In consideration of all the pets in our household, we made the very difficult decision to return this dog. I contacted PawSafe on Sunday 2/9 to let them know that we wanted to return the dog. For several hours, I didn't hear anything, so reached out to my dog's previous foster mom. She informed me that 'Sunday is the down day for the rescue' so I might not get a response. Interesting, since I adopted the dog on a Sunday, and there was another potential adoption underway at the same time that Sunday. I also see online that there is an adoption event on Sunday 2/16 at the rescue's NY location. So I guess it's only a 'down day' for people they don't feel like dealing with. They have no problem taking your money on a Sunday! I did finally hear back and was informed by Diane that if I wanted to return my dog to the CT facility from which I adopted her, I would have to wait AT LEAST TWO WEEKS because CT was under quarantine due to sick dogs. Or I could wait 3 days and travel 90 minutes to their NY location, with appointment options given only during the work day. I have volunteered with the rescue where I adopted our first dog, and have fostered many dogs over the years. I'm not a newbie to this process and don't appreciate the way PawSafe goes about things. I think when a dog is terrorizing another family pet, and the rescue obviously had not properly cat tested this dog, that they rescue should do everything possible to take the dog immediately back into their care. Instead, they suggested that I board the dog (at my expense of course) for two weeks if I didn't want to deal with it. What kind of rescue suggests this? How is that a good option for this poor puppy? And of course, if I opted to do that, she then would have been old enough for additional vaccines, and I'd have to do those at my expense too. Why is that good customer service to suggest that? Ultimately, they gave us an evening appt on Wed 2/12 in the NY location. After taking the long drive to NY, I walk into the middle of an adoption event with 20 people standing around holding puppies. I was forced to wait almost 30 minutes before they'd take the dog from us. It was the most terrible experience of my life. Only PawSafe can take a horrible, emotional experience, and make it 1,000 times worse. Plot twist, to make things even more interesting, I took a look at their adoptable dogs today (2/13/2020) and see that they have over FIFTY puppies up for adoption in CT, available mostly on 2/15 and a couple on 2/17 and 2/19. With adoption events in CT on 2/15, 2/19 and 2/22. What happened to the 'AT LEAST TWO WEEK' hold on dogs coming and going? Just FOUR days after telling me that, suddenly they have capacity to take in FIFTY puppies, but not the ONE puppy that was creating a severely negative situation in my home?? Cool. By the way, do you know how much money they'll make off 50 puppies? 50 * 395 = $20,000. And I mean they can resell my dog again too so it's not like there's no financial incentive to take her back, I guess other than the fact they'll actually have to spay her this time. There are many better rescues to work with than PawSafe, that show genuine care about the dogs and the adopters. I hope that sharing my terrible experience will help at least one person avoid this level of heartbreak in their own adoption experience.

    This was my first rescue and I'm so happy.  He needed some TLC but I was happy to give it to him.
    Laura B.

    Very happy to have found my best friend and new companion. While in the future I would be more prepared that he should be checked out ASAP by his own vet as a matter of practice , I was happy any issues were fixed quickly. I love that there is an alumni group and we are in touch with his sister. We even went back for extra training with his foster mom! I would adopt from them again.

    DO NOT ADOPT FROM HERE I am absolutely disgusted in this place I just adopted my puppy, gautier (booze now) from here. He's the cutest little dude we love Him dearly but be careful from adopting here. I made the mistake of not reading reviews before adopting. It seems that i am not the only person who has dealt with similar situations. When i went to adopt him They asked me no questions before taking him home or asked for any references. They did warn me about his heart murmur but the day i took him i noticed an insane amount of itching and parasites in his poop let alone they had just told me he was completely healthy and dewormed. After a few days of keeping a eye on him i realized something was up so i emailed them with my concerns they said they had no recollection of any of this and would ask the foster but i never heard back and it's very obvious that he was in pain and uncomfortable due to crying and whinning while scratching almost constantly through out the day. It got to the point where he would knaw at his skin till he was bleeding. Wasn't much i could do, i had already made the vet appointment but had to wait for them to squeeze me in he ended up having a skin issue, worms and a parasite. They should have either told me or should've realized something was wrong because it took me less than 2 days to notice. I believe this place in unprofessional and a scam. I spent $500 thinking i was getting a healthy puppy but now it's ended up being a lot more due to all vet bills and medications he is on. Even with all his medical complications he is still the perfect little dude and I'm glad i got to take him before things got worse for him.

    Meet Luna! Thank you Pawsafe

    Me and my fiancé were looking for a new addition to our family and pawsafe was a huge help! They handled the adoption event really well even with COVID 19. The volunteers were all very helpful and gave a lot of information about the puppies available. Now we have a beautiful fur baby in our family!

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    9 months ago

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    Diane S.

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    1 year ago

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    7 years ago

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    4 years ago

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    2 years ago

    Trying to call know one ever answer the phone if you want to find home for these animals you really should answer the phone?

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    3 years ago

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    Diane S.

    So happy you had a good experience!!! Lucky #9

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    5 years ago

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    PawSafe Animal Rescue - petadoption - Updated August 2026

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