I hate to complain on any business. However this place is rough. They keep your dog all day, there…read moreis always chaos at drop off. Too many animals at a time. I'm sure the back isn't clean. I can guarantee they SMOKE IN THE SALON. MY DOG WREAKS OF SMOKE AFTER PAYING FOR GROOMING. Their cuts are horrendous. Uneven, didn't cut how we ask, the dogs and I both are traumatized. Won't be back. 0 stars.

Kim has been taking care of my Snowy for 14 yrs and is so caring and good with him. She is the…read moreonly one I have carried him to in all these years.

Becky is sweet. Did a great job considering she is a dog and all. They are wiggle butts if they…read moredon't like what your doing. She may have been shorter then I wanted but TOTALLY understood because again they do wiggle. Will definitely take her again and again.

Hands-down the WORST pet groomer I've ever been to! $60 for a bath and a nail trim ONLY? Every…read moreother place I've been to charges $30 to $40 for the EXACT SAME service. And if this lady ripping me off weren't bad enough, my poor dog itched for DAYS after leaving A Critter Cottage, which has never happened before. Also, my dog couldn't wait to get out the door, but normally, when she's groomed (elsewhere), she is very well-behaved and gives few last butt wiggles to the staff of the salon, but not this time. She wanted OUT of there, which makes me wonder what happened to her while she was there. If you love your pets, PLEASE take them to a groomer that you have an established relationship with - where you KNOW they're comfortable and are being well cared for. I made a mistake by trying local. It won't happen again. Also - to the owner - words of advice...no one will ever take you seriously as a professional when you have a small baby in a rocker right in the middle of your grooming area. No wonder you left Dickson and changed your business name...and something tells me it's only a matter of time before you leave Fairview and try to establish your business elsewhere where no one knows you. For readers of this review, just look up the reviews online of Pooch Parlor in Dickson (she kept the same phone number), and you'll see why she's now in Fairview trying to pull the wool over everyone's eyes!

We had our golden retriever washed a couple of days ago. The trim up on the paws looked good, but…read morethe bath was not great at all. He wasn't brushed out well, and when you run your hands through his fur, it still feels greasy like he hasn't had a bath. It only took about 45 minutes for the whole service, when it usually takes me at least 20 minutes just to brush him - goldens have a lot of hair.

Love these folks! Did a beautiful job grooming my sweet Yorkie…read more So convenient for them to come to your home and they are reasonably priced. Really great option for people who are disabled and cannot take their fur babies to the groomer.

Had my dog with me today running errands . Came in to pick her up a new lambchop baby . We found a…read morerare today . It's an Easter edition one with bunny ears .

I wish 0 stars were available. I just moved to TN from IN. Today was first time dealing with the…read morePetco grooming Department located on Thornton in Dickson. I scheduled my appointment online about 2 weeks ago for today August 17th at 4:00 p.m. this morning the groomer called me at 11:00 a.m. asking if I could come in earlier because they close at 6:00 p.m. today and she didn't want to be rushed first off why do they offer 4:00 p.m. appointment on Sunday when they close at 6:00 if it was going to make them rest secondly I agreed to come in an hour earlier if I get there at 3:00 just to find out that their records show that my appointment doesn't begin until 4:00 mind you they didn't tell me this until 4:00 so my dog sat back inside and the kennel or whatever for an hour then the groomer comes out and tells me that my dog is getting big and she's going to lunch so grooming when she gets back so in the meantime I'm very frustrated and so I talked to the manager and she's just like yes ma'am yes ma'am and they didn't offer to do anything and so they said I would be charged for just the bath which included a nail trim which was needed badly so I told him to make sure to trim his nails so the Grandma comes back from lunch doesn't say boo to me and then I see it finally at 4:45 that someone has my dog in the grooming area you know combing it real slow while the groomer has her back to me talking to that person so I asked another lady if she could go check to see if his nails have been done yet so we could go because I didn't ask for him to be styled or anything she comes back tosses my dog into my arms and I say well I checked his nails and they hadn't been done I said why she said because you're being very rude to us man just go free of charge so I went back to the manager that I spoke with earlier and I asked her I said man was I rude when I spoke to you and the groomers over there earlier she said no ma'am I said well they just told me they just tossed my dog in my arms and told me that I'm being very rude so they didn't even cut his nails or anything all they did was bathe and dry him which he wasn't even all the way dry and said to leave free of charge so she says what I'm a new manager so I'm not sure what can be done I said is there another man during the storm she said yes so she went and got him I told him the whole story and he says will let me go talk to him he goes over there and is over there with the groomers for probably I don't know 15 minutes and he comes back over and I said well what did they tell you why I was being rude and he said no we didn't talk about specifics all they mentioned was that you happen to say a comment that you've heard bad things about Petco grooming yes I did say that as a passing comment when I was talking to the lady who checked me in wasn't a big deal besides whether I heard bad things or not I was there to get my dog groomed wasn't I he didn't talk about specifics with him what the fuck did you go over there and talk about then So it all ended with My dog just getting a bath and nothing else Which I got for free big deal That's not what I went there to get all I ask was why did you ask me to come in an hour earlier if you're not going to start my appointment until an hour later and then you up and go to lunch so I gotta wait another 30 minutes till you get back And no one could answer me The other girls were like I don't know I don't know what we can ask her when she gets back from lunch And then she gets back from lunch and then stay boo to me The place is very rude I don't know how they're grooming skills are because I didn't get a chance Experience it But just for the store in general and the managers dug and whatever the new girl manager's name was and then the groomer is Emily J Negative negative review for those people And the entire experience

This is not to attack this person but to shed some light on a topic that has been I'm sorry but I…read morejust had to say something here about this kennel! I spoke to the owner and according to her, German Shepherds and Belgian Malinois are destructive! She doesn't take them! okay, you don't take em.. that's fine! But to go as far as them being singled out as destructive animals is just like a school or babysitter saying... we don't take your kind here! The quality of kennels and boarding I see on their page according to others are just night and day. I train dogs on the side and I've seen a bad dog in every breed! Every Single breed! We don't send these dogs into war to fight alongside our Military because they're destructive! We test them and train them to guard some of the most important places and people In the world! Some have dedicated their lives for us! Can they be destructive? Of course! But so can a Lab or a Shitzu! My home is free of any destruction and my dog has never ate any of my stuff! I have guitars worth thousands sitting everywhere in my home and not once, did they ever touch them! Dont judge, be fair and if you have as much experience as you say.... then you should know..... All dog breeds can be destructive, dangerous, and unpredictable! The Navy Seals use Mals to help our Military, Police, Swat, CIA, Boarder Patrol, DLNR, Personal Bodyguards, etc! Not because their dumb, because they're generally intelligent animals! If you're gonna own a boarding facility, don't discriminate! Don't just assume the breed is horrible when you don't even ask any questions about the dog and his behavior habits or what he knows! This particular pup is 3 months and would be 5 months when she would watch him. He is trained like a 6 mos old already. Change the name to "Some" Dogs Grooming and Boarding

From the owner: 45 years experience.read more

The best grooming job my pup has had in a long time. Showed up on time, did what we asked in terms…read moreof cut, and would totally use Fairy Tail again!

the first time she came . it was grate, are dog love it . the second time was a different story . I…read morecalled a month ahead , she gave us the day and time. a week before our appointment I tried calling ,texting , leaving a massage. to get comformation. we got no reply, nothing.not even a text telling us she was busy, running late, cant make it.we where so much looking forward in getting our new puppy first groomimg. well be going some place else.

I cannot say enough good things about Samantha and the entire DOTR crew. I have six dogs and most…read moreare street dogs who were humanely trapped and very special needs. Sam has done an amazing job with them and understands their unique needs as well or better than I do. Sam and Rochelle literally saved my old girl Phil when she had a diabetic episode and almost died. Their quick thinking and diligence saved her life and my sanity. I owned my own pet care provider service for a while and when I went back to mainstream America work I gave most all of my clients to Sam if she could take them on. I know how hard of a job it is and I have the utmost respect for her and the team. Always dependable and gives my pups super love while I am away. A million thanks!!!

Erica has taken care of our many pets for over 5 yrs. Her years of experience working in a Vet…read moreClinic & in animal rehab gives me a great deal of confidence when traveling. Now as my pets are older,she handles their medication& dietary needs with great skill. Sometimes I think the pets want me to leave so they can get "special attention" from Erica.