Hands down the BEST vet I have ever been to. The staff is always welcoming and helpful. Dr. Hannah…read moreKennady is the best doctor I have ever met. She is compassionate, resourceful , patient, and honest. We recently lost our fur baby to cancer and she was phenomenal through the entire process. I would recommend this hospital over and over again.

The staff were friendly and welcoming. I loved that I was able to be in the exam room with my…read morefurbaby the whole time. The doctor was attentive to my furbaby and really listened to my concerns. She addressed all of them and gave me lots of recommendations. She discuss food options, gave honest opinions and prices of each item. I really enjoy a vet who isn't in it for the money but in it for the animals.

I absolutely love this vets office. I completely trust them with all my babies. I highly recommend…read morethem for vet care and boarding

Dr Snyder and Dr Naar are the best Dr's we've ever come across. They are so good with our fur…read morebabies Wednesday and Casper. You can tell this isn't just a job to them, they really care for the animals. Dr. Snyder has helped us out so much over the past couple years. I couldn't be more grateful. Our Wednesday wouldn't be here without the help of this hospital. So grateful for everyone there. The care they give the animals is worth so much more than a 5 star rating.

Dr. Bradley is so awesome! She has a somewhat brusque, no nonsense manner to her, and I love it…read more She's honest and caring without being lovey dovey. She has provided my two pitbulls with the best care and attention, and is always willing to talk to us on the phone when we have questions or concerns. The front desk staff and aides are sweet and helpful as well. One of my dogs has doctor anxiety and is a pain in the behind to handle, but they always treat him kindly, even if he's just scratched them up trying to escape the table. I am so glad we found such an amazing place for our babies during our 8 years in Bossier. I wish we could take Dr. Bradley with us when we move! Side note: the pricing here is amazing. Inexpensive, quality care. You can't do better.

I've seen many other bad reviews with similar experiences. I deeply regret not looking before my…read moreDane was put through his experience. For anyone else with similar experiences, I'd highly recommend reporting them to the Louisiana Board of Veterinary Medicine. The form can be found at https://lsbvm.org/wp-content/uploads/Complaint-Form-Licensees.pdf Unethical vet and dangerous practices, money driven instead of having pet's best interest in mind. Full details below, but the worst was: * kenneling my 6' Great Dane in a 3x5 kennel for weeks, while adamantly reassuring me he was happy, healthy, and in a kennel "plenty large enough for him". * being angrily berated by Dr. Colvin, while closed off in a small patient room without additional staff or witnesses. This felt very threatening and honestly quite scary. - Service: Aural hematoma surgery and boarding for my Great Dane - Total paid: $2,250.70 - Key issues: * Surgery failed -- hematoma recurred under their care. * Boarded in 3×5 kennel; tech admitted on the last day that kennel was too small and was the cause of the recurrence. * No post procedure pain meds or antibiotics until requested; outside vet confirmed they were medically needed. * Charged for flea meds on his last day, when he was current on Bravetco and had a seresto collar; charged for an e‑collar that was not not provided. * Dog returned with paw sores from kennels and improper hematoma bandaging causing re‑bleeding. * Dr. Colvin emotionally berated me when I arrived to pick up requested antibiotics and pain meds - I attempted resolution privately; no response was received.

Words can not fully express just how thankful I am for Valor ER. We took our 10 year old baby…read moreMargeaux at 4:30 am after noticing she was definitely not acting right and had some bloody diarrhea. They took her back for triage and we met with Dr. Trachtenberg who was very clear on her labs and what he thought was going on. We get home and think everything is ok and then our 15 year old Beaux has even worse symptoms. Blood is everywhere and we are in a panic. We call and say we're headed back up there. This time we met with Dr. Monceaux who evaluated Beaux. They're both diagnosed with gastroenteritis and pancreatitis. From the moment we stepped in the door, every single person we met was so nice and comforting. They explained EVERYTHING and nothing was done without our approval and without us knowing the price. What makes them standout is the heart they have for our babies. They love them like it's their own. They go the extra mile with calling twice a day for updates, texts with financial updates, and pictures 3 times a day. We could call or just drop in and visit with them. We were never rushed or made to feel like a bother. As a pet parent, that peace of mind is PRICELESS. I have never experienced such love and compassion for my kiddos. One of the girls even called after they had been discharged to check on them. I am blown away by their facility and staff who put this scared Mama and Daddy at ease from having to be away from them. Huge shoutout to BEYONCA, BRYANNA, TOPANGA, AND DEMI (just to name a few). You ladies have a gift and a heart for what you do and we can never say thank you enough. We will NEVER take them anywhere else in an emergency. We've been to the one on Line Avenue in the past and never felt a peace about leaving them there. With Valor, we had zero hesitations. I hope to never need them again, but if I do, I won't hesitate and I would never even consider taking them anywhere else. Thank you for taking such good care of our babies and getting them back to good health and home where they belong. This place is a blessing!

Dr.Seth Trachtenberg Is a pitiful excuse for a…read moreVeterinarian. He saw my dog and within minutes he said her death was eminent. He told me to calm down. That he wasn't going to be able help if I couldn't. It was an expensive,terrible experience. My vet has done wonders. It's a month later. Coco is thriving. Avoid this place. I think Dr. Trachtenberg, at least is in the wrong business.

I have a 14 year old cat. She's been having some difficulty, I called a different vet but they…read morerecommended PetStar since they could've get her in. I'm very thankful for the friendly and empathetic staff. Their facility is clean and updated smells good as well! Highly recommend!!! Being new to the area, people easily try to take advantage of new comers in Louisiana. Thank you Pet Star!

Our cats were treated wonderfully, both for well visits and for boarding. We appreciated the…read morePetStar staff sending us a picture of our pets during their boarding!