My first experience with HCB was to reach out for a commercial loan for our HOA community…read more Incredible, thoughtful, organized service. In 2021, we received a mortgage from Haley for our home. Again, incredible service. This year we opened a commercial account with Matt Tierney. Again, such professional, thoughtful and courteous service. At Thanksgiving this year, we applied for and received a heloc just before Christmas. The service from Cheyenne was over the top. (Jeanette also assisted us in the process). Our terms for all these people: Conscientious, Concerned, Compassionate and Competent. The process does require patience on our part and necessarily demands dotting all the "I's" and crossing every "T". It wasn't a walk in the park. What counts is that Cheyenne and Jeanette, the whole team walked with us and guided us through every step of the process. High Country Bank is truly a first rate bank, focused on caring for each person as a treasured individual and client. Thank you to everyone, Bill

Great services, inviting location…read more Had some kinks to work out but they were very kind and accommodating. Sad they are only in CO but would absolutely stay with them if they were local to my new digs. Highly recommend!!

Worst bank I've ever done business with. They closed my account for a year over a bad check that…read morewasn't mine. They wouldn't let me deposit money in my personal account. The bank punished me for someone else's deceit by canceling my banking priviege with them. I know life's unfair but it was completely unjustified. I didn't seek to intentionally defraud the bank or to abuse the terms of service. They could have let bygones be bygones and they didn't and I'm not happy about the outcome. Bank of the West doesn't care about its customers and I will never do business with them again. Their treatment of me was unacceptable, period. That's why the bank rated one star in my review.

As someone who has banked with all of the big banks like Wells Fargo and Bank of America it is…read morerefreshing to find friendly and helpful staff at the Bank of the West every time I come in. When I come in I am always greeted with a smile and even if I just need change everyone is completely helpful.

Appreciate their credit union partnership with Aventa credit union. Makes bv banking easy for us.read more

the old lady at the teller and she denied to allow the use of a online ID which by law she has to…read moretake. When we told her she got mad and literally shrugged 0/10 if a 0 star was possible.

From the owner: Collegiate Peaks Bank is committed to supporting the communities it serves and has made it an…read moreimportant part of the company culture. The bank's employees donate their time and effort to causes that help to build a strong community spirit and contribute to the success of the businesses, organizations and individuals around them.

I have several accounts at high Country Bank in BV, but was in salida and needed a notary for…read moresimple documents as my attorney is in Salida. I was asked what kind of documents, which is really none of the receptions business, then she looked me up and down went to a guy behind the counter who brushed me off also. then she proceeded to hand me a sheet of notary's some costing $20.00 and $5.00 a page. I went to Chaffee Title and Escrow and gladly paid $5.00 a document which took 2 minutes. If 2 minutes of your time is too much for a long time customer with several accounts and good $$$ in accounts. and one that WAS considering intrafy of $$$$$$$. well you just lost that business because you couldn't take 2 minutes to help your customer. BTW, Your reputation for lack of, and rude customer service is well known. I'll be depositing my big $$ else where.

We feel incredibly fortunate to have found Matt to help us with our home purchase. He secured an…read moreexcellent rate on a 30-year fixed-rate loan--significantly better than the offers we received from four other banks and brokers. Beyond the great deal, Matt was simply a pleasure to work with. He was consistently responsive, clear, and genuinely helpful throughout the entire process. We couldn't recommend him more highly.

Working with Matt was great. He answered all of our questions, was highly responsive and was always…read morein a good mood!

I've had the privilege of working with Rachael Walke and her team in several capacities over the…read moreyears. The three words that come to mind in describing Rachael are: intelligence, integrity and invested. Our first interaction was using her as a forensic accountant. The rebuilding of the records and data was flawless. Ms Walke has served as our HOA community's accountant for several years. She has always provided us with factual, timely and straightforward reports. The information made our decisions as a community so much easier. Personally, Rachael has taken on both our personal and business tax accounting. She addressed concerns left from the previous accountant and provided us with valuable insights that greatly assisted our tax planning and financial success. The charges we paid for her and her team's excellent service were reasonable and a good value. In appreciation, Bill

I'm a bit confused about the reviews on this site. My husband and I are heavily invested in real…read moreestate and have a very complex portfolio. We have been working with Rachael directly and have been 100% happy with all she does for us. She has always been prompt and attentive to all our questions, takes her time to explain strategies, recommends tax advice planning strategies, and so much more. She orchestrated a 1031 exchange seamlessly. Please DO NOT let the previous reviews sway your reach to have Rachael and her team assist you!! JCH Properties