Quick response, friendly, took care of everything. Happy with quality and value of service. Thanks.

They were super helpful in understanding what equipment I needed and carefully explaining in layman terms. They took a 50% deposit, ordered the equipment and came back a few days later and installed everything. No issues, & they left me with a very clean and tidy water closet! They even went the extra mile to check at my pot filler, ice machine, and refrigerator were working great before they left. I would highly recommend them to my friends because they were awesome! read more

Excellent service! Friendly and reliable! My wife and I were really impressed with PBJ

PBJ water tech Kyle showed up and installed both our Salt system and the Reverse Osmosis system which now provides nice alkaline drinking water. Kyle is outstanding, helpful, and a true asset to the PBJ water co. Call 'em and request Kyle for the best service and information. read more

Always the best business to handle our R/O and salt needs. Very helpful and friendly. Thank you!

We just used them for our 3rd annual service on our RO kitchen water set up! Tammy is super nice on the phones! This time we got Kaiden for our service! He was PROMPT, nice, friendly, hard working, patient with explaining the valves & cylinders, was careful with our granite & cabinets, and cleaned everything when done! We loved Kaiden! Awesome! PBJ is very dependable!!! read more

This place has continued to be amazing for years now. Very responsive to my request, all communication was good, they showed up when they promised, followed with a call to confirm , performed routine tasked, and most importantly didn't charge us up. read more

PB&J installed the RO and soft water system in our new home. Heather took my phone call and was very professional and courteous. Gabe came out yesterday and performed maintenance on the system. He was very professional as well and did not replace parts that were not necessary. He also disinfected the holding tank. I would highly recommend PB&J to anyone needing work on their water filtration system. read more

Great service. Called this morning and they sent a tech at 10 AM. A big thank you to Chad for all his hard work.

Randy was a little late but he made up for it by his efficiency and professionalism. He explained all he did and was very personable. I would highly recommend this service to all who are in need of it. Ernie L. read more

Scheduled an appt. for a soft water & osmosis system to be installed on line prior to our visit. They came out on time (two service guys) didn't waste time to explain what they were going to do and then did it. Think they got it completed in an hour+- Both installers were knowledgeable in water filtration area. Super nice gentlemen. Experience with this company was Wonderful., made for a great Day:-) Definitely call them for water purification needs., Hands down. read more

We had our Reverse Osmosis serviced. Very pleased that Greg arrived on time as scheduled. He is very knowledgeable, thorough, courteous. He explained what needed to be done. He completed the Job in a timely manner. We highly recommend PB&J Water. read more

My water units were due service and I was certain that my water softener was not working. The water softener was an older model not supported by PB&J, but John dug right in anyway, found a clog and fixed it. He adjusted and cleaned what he could and serviced my RO while being totally friendly and courteous. Prior to his arrival, John communicated his status concerning my appointment. It was a very enjoyable time, Atta Boy John, thanks !!! read more

Excellent service and follow up. Wh had a carbon filter installed and the tech was there on time with a phone call to us prior to arriving. The job was cleaned up neatly and we were taken through a step-by-step of how the filter works. The office called the following day to make sure we were happy! read more

Had an issue with a valve on the the H2O softener at 7pm on a Friday night. Decided to give them a call and 3 minutes later Justin called back and said he was on his way. Justin showed up at the house about 10 minutes later... what amazing service. We've been in Havasu for a few years and it is extremely hard to get any kind of reliable service, however PB&J knocked it out of the park!!!! This company does great work. I highly recommend them!!! Justin rocks!!!!! Thanks for taking care of us!!!! read more

What an pleasure to work with! We built a new home and purchased a water softener and RO system. Spoke with Casey on the phone and he explained what they had to offer and pricing, got us scheduled the following week. We were surprised to receive a call the day prior to our scheduled appointment from Casey letting us know when the tech will arrive and if we had any questions or concerns. Wow, what great service. The appointment came and Matt arrived as they promised and explained what the equipment was and where it needed to go. We had a little trouble locating our RO line but with help from build pics Matt got us hooked up and running. Very pleased with the professionalism, timeliness, communication, politeness of both Matt and Casey. A lot of places in Havasu could learn a thing or 10 from PB&J! read more

Happy with the product and great customer service. They take time to explain if you have any questions.

Recently moved here and the house never had a reverse osmosis system or soft water system. Jeff came out and reviewed our needs and sold us both systems. Professional installed and works well. read more

New to using R/O system. PB&J was on time, explained how the system worked and what we needed to do for maintaining throughout year. They gave it a complete inspection and replaced the filter. Will use them again read more

Very knowledgeable company. Came out exactly on time for the appointment set and straightened out our problems with our RO System and water softener. Couldn't be more happy! read more

Called and made an appointment over two weeks in advance. They cancelled the appointment the day of the date scheduled. We agreed to reschedule to a date of their choosing the following week. They called again on the morning of the rescheduled appointment to cancel again. I would contend that your time is more valuable, I know mine is. Choose another service! read more

This company is pro customer service, so hard to find these days! Had a carbon filter and a 1:1 RO for kitchen only because we are on septic. Appointments scheduled from Heather to Justin to Gabe the installer. They were all fantastic. Coming back to install a pre-filter at point of entry next month. Very, very happy with PB&J and all. read more

The technician arrived on time and was very knowledgeable and polite. He explained what he serviced our R/O system and took the time to explain to us what he was doing and what the R/O system was designed to do since we are new homeowners. The office personnel who scheduled our appointment were very helpful as well. We had an emergency and had to leave the day before our scheduled appointment, I texted our contact person Pam who went out of her way to reschedule us and made it possible for us to leave the next business day. Great service all around! read more

Recently had this company come out to install a new Reverse Osmosis system. I was highly impressed by their professionalism, from the first phone call to set-up the appointment, their email / text confirmation, and the technician who came out to install the system. They arrived on time, were very neat and courteous. The technician was knowledgeable about the product. Wonderful company, I highly recommend them and hope to do business with them in the future. read more

Great company to do business with. Professional & friendly staff, both in the office & the installer. Reasonable pricing & showed up when promised. Excellent job installing water softener from a third party. read more

I called PB and J when I moved to Lake Havasu the end of November. I received and appointment for 12/17. John was my technician, he called me and told me he was running a half hour late but would be there. When he got here I told him I had to be somewhere at 3pm. He said he would do the work inside of the house first and then the garage work, that way I could lock the the house when I left. Wow, that was very thoughtful. I returned home in 20 minutes,he was finishing the install and then came in and gave me all of the paperwork and walked me thru all of the details that I would need to know. And told me if I had any questions or concerns to call and he will come back. He realized that one of our gauges wasn't working and he would be back with a new one. He came back today replaced the gauge and helped us with a water pressure issue. THANK YOU JOHN FOR YOUR GREAT CUSTOMER SERVICE!! You were greatly appreciated and my dogs liked you too. Merry Christmas to PB&J and John. P.S. Don't loose him, he has great customer service. read more

Wonderful experience. Timely, professional and friendly. What more could you ask!? FYI - been using the RO system in other houses for years - great system as well. Don't try to install yourself - hire these guys - seriously worth the money and your time!!! Highly recommended. read more

Great Tech. Very friendly and knowledgeable and clean. Most important he showed up on time and in Lake Havasu that's an automatic 10. Great company read more

After. Ring gone for the summer, our RO was not working. PB&J responded quickly and fixed it and checked out all the other water systems. I continue to be happy with their response and fair charging. read more

Great service, Gabriel was very professional and fixed our water softener. We highly recommend PB&J Water