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    Pcc Wellness South

    3.1 (13 reviews)
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    6 months ago

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    5 years ago

    Clean facility. Staff was very professional. Received Covid vaccine. I was in and out with no problems

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    10 years ago

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    JenCare Senior Medical Center

    JenCare Senior Medical Center

    2.3(6 reviews)
    1.0 mi

    Abysmal customer service and doctor care; they will not call back with updates on your situation,…read moreappointments, or sent imaging. The staff does not seem to care about the individual or how much the individual has to wait, as proven by my family member waiting over 6 weeks for an important call back; but when that family member left a review on yelp they're annoying selves called back in under 24 hours. go somewhere else.

    I am extremely disappointed with the care coordination at JenCare Senior Medical Center…read more My mother was seen for a serious concern involving an abnormal stress test, and a STAT referral was issued for a CTA. This is not a routine request--it is time-sensitive and potentially life-threatening. The referral should have been scheduled urgently by the clinic's scheduling coordinators, but it was not handled as a STAT order. Since January 12, I have called every single day trying to speak with a scheduling coordinator. Every day, I speak to someone, and every day I am either promised that the appointment will be scheduled or that I will receive a call back. Neither has ever happened. Not once. I even tried to schedule the CTA myself to speed up the process, only to be told that the clinic must schedule it internally because it is a special order. Despite this, nothing has been done. I also reached out directly to the doctor and received no response. On two separate occasions, I requested to speak with a manager, only to be told they were "in a meeting." My calls were never returned. If management does not care enough to follow up, how can staff be expected to care or lead by example? This delay in care puts my mother's life at risk. Delayed diagnosis and treatment can lead to worsening illness or even death. This is not an inconvenience--it is a patient safety issue. I was even told that staff are often overwhelmed, patients are left on hold for long periods, and there are "other patients to deal with." That is not an excuse for inaction. I call every day and get no resolution. What worries me most is imagining a senior patient who does not have someone to advocate for them. If this is how care is handled when a family member is persistently calling, what happens to those who can't? JenCare needs to do better. This experience reflects poor care coordination, lack of accountability, and unacceptable customer service--especially for a population that depends on timely and attentive medical care.

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    JenCare Senior Medical Center - JenCare Medical Centers is dedicated to give seniors quality, compassionate, and coordinated health care.

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    JenCare Medical Centers is dedicated to give seniors quality, compassionate, and coordinated health care.

    Rush Oak Park Family Medicine - Door to office

    Rush Oak Park Family Medicine

    3.3(11 reviews)
    1.5 mi

    Not going to name names but I switched doctors internally since my one doctor of 15 plus years…read moreseemed too busy. The new doc I asked to renew my ADHD meds and take them from 30mg to 40mg. She agreed but I had to take a urine test. I received the results back the next day and the RX I use could not be found. She said that happens but I had to take it again. No problem. That was well over a week ago and my professional life is suffering. She insist the govt "audits" her for these test. This is BS. They think I'm a junky (even though I don't do any drugs and am randomly get tested by the company I work for). There are a few great docs there (Fair, Chan and the NGP) but I'm not a happy camper. Good luck out there my friends!

    Dr. Al-Kadari has been professional and a caring surgeon treating my mother's necrotizing fasciitis…read morethroat abscess. She is almost fully recovered from her surgery the first week of October 2021 and Dr. Al-Kadari informed us he expects my mother to be back to 100% by Thanksgiving or Christmas 2021. This was only my second time meeting with Al-Kadari even though he was the main surgeon on my mother's case and she spent 3+ weeks in the hospital at Rush Medical Center. Since her hospital discharge October 20th, we have had three post-op visits with his associate, Ashley Knies. Ashley appeared nervous, insecure, and all around lacking intelligence. Our first visit with her she did nothing besides prescribe more opiates. Our second visit she remover the bandage but did not feel comfortable replacing my mother's wound vac stating she did not have proper supplies or bandages. Luckily, our home healthcare nurse, Sarah helped me pack/prepare the wound vac for the post-op visit, in addition to extra bandages. I tried to hand the bag with the wound vac to Ashley but she shook her head nervously so instead I handed a bandage to Ashley who emphasized, "I wish we had these, our bandages are not near as good as these." After our visit, I reviewed the appointment notes in "MyChart" and was shocked to see Ashley wrote we failed to bring my mother's wound vac to the appointment, which is an outright lie! Moreover, let's pretend we had not brought the wound vac or bandages, why are these supplies not at the hospital? Are they truly lacking necessary medical supplies or is it simply Ashley's incompetence placing blame elsewhere?

    MacNeal Hospital - The emergency room

    MacNeal Hospital

    1.9(127 reviews)
    2.4 mi

    I had a very disappointing experience at MacNeal Hospital. The wait times were extremely long, and…read moreit felt like there was little communication from the staff about what was going on. I understand hospitals can be busy, but basic updates and attention to patients go a long way. The level of care I received did not meet expectations. It felt rushed, and my concerns weren't taken as seriously as they should have been. Overall, the experience left me frustrated and uneasy. I really hope they improve their patient communication and overall service, because this was not the level of care anyone expects when going to a hospital.

    I've always held MacNeal Hospital in high regard. Years ago, the level of professionalism here was…read moreoutstanding, which is why this experience has been so disappointing. I've been in the emergency room for about two hours with my 80-year-old mother, and unfortunately, the environment has been far from what I remember. Staff members were openly using profanity and engaging in inappropriate conversations within earshot of patients. It was uncomfortable and honestly disheartening--especially for someone of my mother's age to have to sit and listen to. I've been coming here for over 40 years, and I never expected to see such a decline in professionalism. As someone who works in the medical field, I understand how demanding these environments can be, but maintaining a respectful and appropriate atmosphere should always be a priority. This experience was upsetting, and I truly hope this feedback is taken seriously. I will be following up further regarding this concern. I guess this is the quality that Loyola is now, such a disappointment. The only thing I can say positive is the chaplain who came down with kindness and compassion.

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    MacNeal Hospital - The second floor surgery waiting room has complimentary coffee. But lawd they should never say its good. I think its mud!

    The second floor surgery waiting room has complimentary coffee. But lawd they should never say its good. I think its mud!

    MacNeal Hospital
    MacNeal Hospital

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    Pcc Wellness South - familydr - Updated September 2026

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