The staff are caring, compassionate, and truly dedicated to the residents. The facility is clean,…read morewelcoming, and communication with families is excellent. I appreciate the kindness and attention given to each resident. Highly recommend!

If you want to see your loved one have a valued life do not send them to this place, Horrible…read moreplace. 2 Gentleman lost their lives this year one in February and one in June because of neglect. State has released the report and justified the neglect charges. These two men were ultimately murdered by the nursing home. Adult Dependent abuse or Neglect is Murder. Of course they will make excuses that staff turnover, etc, but these were PEOPLES lives. NO EXCUSES ACCEPTED..

Took my Dad to Quick Care in North Liberty on Monday, September 2nd...Labor Day. They were great…read morewith him! Dr. Kim Gregorich and the team were fantastic! Signing in online is a definite plus, and we got in right on time even with it being a holiday! I highly recommend this Quick Care!!

I don't like to go to doctors in general and the experience of the past three days reminds me why…read more There is apparently no "standards" in standard of care anymore or maybe I just don't know what that means. I've had severe, almost unrelenting pain radiating from my neck down my entire left arm with most pain localized in my arm/elbow area. Started over the weekend and got bad enough that I went to this urgent care Monday night. They did provide a prompt exam and cardiac work-up which wasn't conclusive so recommended I go to the ER because my blood pressure was "crazy" (165/110) as described by the PA that saw me. I also filled out paperwork to set up a primary care provider here before I left. Went to the ER Monday night (UIHC Iowa City - another place to avoid!) and after five hours to certify that I wasn't having heart issues, I was discharged with likely cervical nerve pinched or damaged. Despite the pain I was experiencing, the University of Iowa ER wouldn't even give me a Tylenol while I waited or before sending me home. Wednesday (2 days later) I go to PT at the University for my first appointment. Too much pain to do anything beyond applying a TENS unit at max power for 10 minutes with no relief. They send me back to my primary care provider because they state that I need something strong to get the pain under control. So, I go back to this Mercy "Urgent Care" in North Liberty and my primary care account isn't set up yet or something (pain makes it hard to concentrate) AND the best they can do is set up an appointment for me the following Monday!!! WTF is "urgent care" when they don't even screen your vitals, see you with tears on your face from the blinding pain and again, can't even offer you the medication you were sent there to recieve?!? Now I'm home, searching for the gabapentin the vet prescribed for our dog (one of the meds they mentioned at the PT appointment) and will have to use WebMD to find out what dose I should take. Maybe I'll find some old leftover opiates in the medicine cabinet somewhere, again, on my own to determine how to live with this pain for another 5-6 days. Thanks for NOTHING!!!

I thought Lynette Rice was my primary care provider. So when my body started behaving badly I…read morethought my PCP was the person to call. I made the appointment on mychart and I wasn't feeling the best so I quickly wrote back pain. I told her nurse I knew she couldn't address all my concerns today, but I was hoping Lynette could help me figure it out. I was hoping to just get started. Maybe get some referrals. Lynette came into the room, and said she couldn't help me with everything, I made my appointment for my back. I said I completely understood, I would come back again. She the repeatedly said I needed to pick one. She only has 30 minutes. I said forget it and walked away. After reading her notes in my records she implied I was late. I was on time for my appointment and waited patiently in the waiting for 15 minutes.

Was fortunate to find Lynette Rice in West Branch. Met with her in April 2025 as a semi meet and…read moregreet and discuss my health concerns. She was wonderful! Addressed concerns. Was proactive and helpful in guiding me to additional care that would be beneficial beyond a PCP. Her level of expertise and care met my needs. Unfortunately, I received the dreaded letter that she's leaving West Branch. If I could follow her to another location locally, I would! It's becoming a thing that PCP providers aren't sticking around. I had one for 25 years with Mercy. Dr. Loeb was amazing! She retired in 2019. The next one at Iowa City Family Practice was awesome and she left after a year to specialize in anemic patients in 2020. The third PCP with Mercy canceled our meet and greet due to illness and I wasn't able to schedule with her again, but with another in the office that I liked. However, she too left after a year. The fifth one was with Iowa Health (sadly Mercy was taken over) canceled after a nice meet and greet, due to family issues, and rescheduling was 4 months out?? I finally landed on Lynette! Was excited and looking forward to the level of care that I'd had with my first two doctors/PCP. Now I'm tasked with finding someone similar to Lynette Rice. It's becoming a game that I'm not interested in playing. Whoever lands with Lynette Rice will be fortunate! I hope I am able to painfully find someone similar to her. How that will happen, I do not know. It's Groundhog's Day over and over, paying copays just to meet with someone to see if you mesh well and then they leave. Wishing Lynette the best, wherever she went!!! She is terrific! Her staff is terrific as well. They all made me feel heard and seen, which is not learned in the medical field. You either have that niche or you don't. I will only go with someone who does.

As a couple in our upper 80s, we love the IRL facility of the UIHC system. Many people ask us if we…read morewill move to be closer to our family, and we say, "Absolutely Not!" We have the best healthcare in the USA right here in Iowa City, and at our age, this is the highest priority. We especially appreciate the blood drawing staff at the IRL Laboratory. They are the best anywhere in the UIHC system. We appreciate the main hospital staff who are willing to come to the clinics of IRL. A huge thank you to the entire IRL staff.

I can't even describe as a parent how nice it is to have amazing healthcare available to my kids…read more Not everyone in the state of Iowa can say the same. Not only that, but to live minutes away from this location is a Godsend-- as I do NOT have to go to the main hospital for them to get the care they need. (Eek, I get the heebie-jeebies just thinking about navigating the parking and elevators.) Additionally, there is free parking at the IRL location. The staff is friendly here. The doctors are top notch. The building itself is well maintained and updated. I love the art throughout, as well. Absolutely no complaints. The fam popped in for flu shots and COVID boosters a few weeks ago (which I conveniently booked online via My Chart) and we got in with a minimal wait. The nurse was wonderful. Going to the doctor isn't always painless-- but this location helps make it more so.

I have been seeing Dr. Gomendoza for around ten years or more and am very pleased with him. He…read moretakes time with each patient so as to not make them feel rushed, and he is perhaps the most thorough physician I have ever had. He is usually very prompt in replying to messages on My Chart and publishes test results as soon as he receives them, so patients are always up to date. I recommend him and his staff very highly.

I highly recommend Dr. Gomendoza. He takes a great deal of time with me. He's the finest doctor…read moreI've had in my lifetime. His nursing staff and lab techs are great too!

Dr. Goldish MD is an excellent DR. very professional, kind, honest, i cant say enough good about…read morehim, this Dr. is what makes the Steindler clinic the excellent place it is,had a procedure done last week with good results, he has helped me with my back pain soo much, I give him a 10. thanks Bev Speer he gets a 5 star from me

I had surgery and had problems that night. I called and left a message for the nurse to call me…read moreback. No call back. Today I called and left a message about a new development with the incision site. No call back. Being gaslight by medical professionals is so horrible.

I was treated at Hall-Perrine Cancer Center two times for lung cancer. The treatment there was…read morefantastic and all of the care givers were top notch and gave me the best care. Dr Wood is my Oncologist and continues to see me every 6 months. I have been cancer free for two years now and owe so much to everyone at the cancer center. They are the best!

I was recommended by a friend to go to Team Iowa after having lower bank pain for over a month…read more From the minute I entered the Team Iowa facility to the last day of physical therapy the staff was nothing but welcoming and determined to get me feeling better and back to my normal activity level. Joe was my physical therapist and he was nothing short of professional and approachable. From the start he communicated a very clear plan of attack and made sure i understand that regardless of what was done in the Team Iowa offices I had to make sure to do my exercises at home. With Joe's plan, i was feeling better within 2 weeks and back fully exercising and running without any pain in 6 weeks. If you are in need of physical therapy for any reason Team Iowa is the place to go.

Thumbs up to Team Iowa and staff, I came hobbling into the clinic with severe knee pain after an…read moreOrtho clinic diagnosed my arthritic knee as a candidate for replacement, cortisone, OTC meds did nothing, I was depressed and miserable. My wife had a positive experience with TI and urged me to give them a try. I called Joe and asked if there was anything he could do for me, he replied that there was and he got me in that day, after two visits I'm feeling almost pain free. So happy and thankful for these guys Thank You Team Iowa.