Fenwick is such a huge store! With an entrance on Northumberland street and one that opens onto The…read moreMonument as well as having other exits and entrances into different parts of intu Eldon Square...to say the least, I get very lost when I go in there. To confuse matters, there's also steps and stairs taking you here, there and everywhere! I much prefer Bentalls but I can say, Fenwicks does have a range of good name concession stands (which follow with the price tag), a make-up floor, some cute bits and pieces of stationary and randomly, some food joints which includes a sushi joint that kind of smells up the place. The layout is pretty confusing so I haven't ventured in too many times. There's wifi in here but you have to sign-up and it takes a while to be connected... The Christmas window this past year was pretty cool though (not sure if it was worth the queues or the aggressive shoving!) The building front from Northumberland street is a looker, if nothing else, Fenwicks can offer a visually pleasing building to admire.

I love Fenwicks! It's a fantastic department store with everything you could need under one roof…read moreand my personal go to place for a cosmetics and clothes fix! Whether it be perfumes,international foods from the food hall or homeware products Fenwicks has it all. There's a great choice of places to dine too including an American diner and Cafe 21 for those who literally like to shop until they drop. Plus what a bonus!! Every Christmas time they unveil their Christmas window (which changes each year) and flood Northumberland street with the cheery sound of Christmas music!

One of the newer and flagship stores in Monument Mall on Northumberland Street, this branch of TK…read moreMaxx is actually a rather nice store, especially for the TK Maxx chain who in all honesty I've found to have some pretty awful branches in terms of overall look and feel, such as my local branch in the Manchester Arndale. This branch has the typical "Love Newcastle" sign as you walk in, which TK Maxx seem to do for every city I've noticed including Manchester and Liverpool, from past experience. This store is one of the more modern TK Maxx branches I have been in, you enter through the lift and of course pick the floor you want to go in, the view from the shop is actually not bad. TK Maxx in a way is like a jumble sale, but this store feels a little bit classier as it isn't as cluttered and the decor is nicer which is good, some products here were okay and decent value too. There wasn't a high amount of staff around the shop floor but overall this is a nice store, a decent size in a good location in Newcastle city centre, also close to the intu Eldon Square Mall, so I feel this store warrants a three star rating, I'm pleased to report.

This store is so nasty they don't clean or don't pick up stuff when it's lying on the floor they…read moreleave it for cleaners to pick it up and management is so bad they don't listen to any of their staff and the young lad who's always on the tills he is so amazing and is always asking if people are okay and always helps customers out when they ask for help I think his name is Nathan

Now that BHS is gone, TJ's is one of the only reminders of a High Street that didn't consist of…read moreH&M, Topshop, Zara and New Look. It is a bit of a dingy old place if I'm being honest, but they have some killer sales sometimes, which go down well with Newcastle as the shop is usually pretty busy when they have reductions. The ground floor has a small beauty department at the front with clothing and shoes towards the back. There is a small stretch of basement as well which has the bed department. I never find myself buying ANYTHING in here but it is always good to browse around if you are on Grainger Street. Upstairs, they have the homeware department which is extensive. I think it covers the entire first floor! The actual products are a bit dated but they are going cheap at really affordable prices. I think I saw a JML stand too, which I've only ever seen before in Woolworths and BHS! Very rare! If you go upstairs again, then you will be smack dab in the centre of the electrical department. I must admit, it is slightly chilly up there as they usually have all of the fans turned on full blast which is a bit unsettling. Up on this floor is the restaurant which looks fairly decent for what it is. It also boasts big windows with views over Grainger Town. But I have never eaten here so I do not know what the food is actually like. As the final remnant of the 20th century High Street, it does a great job and is worth a visit every once in a while. If you are a younger shopper the clothing is a bit lacklustre and is just rails and rails of granny and grandad clothes.

This is a department store that reminds me of being a child in the 70's. The store is a little…read moremessy and in places quite gloomy but there is usually a good range of goods, particularly branded cosmetics, and the prices are very good indeed. If you like named brands with affordable price tags then come to TJ Hughes, but if you love the big glitzy displays and designer price tags of Fenwicks and John Lewis then this place is most definitely not for you. The store is not in the main shopping areas of Northumberland St. or Eldon Square, but it is fairly central (5 minutes walk from Monument Metro Station). There are no lifts or restaurant, it's quite basic but a good place for a bargain. T J Hughes 86-92 Grainger Street NEWCASTLE UPON TYNE Tyne And Wear NE1 5JQ Tel: 0191 222 0017

I was in the Northumberland Street branch recently, as I was visiting family in the North of…read moreEngland whilst I was back in the UK for a few weeks. I've visited the branch a few times over the years, and the majority of the staff have always been so lovely and incredibly helpful. However, during a recent conversation with a lovely and helpful staff member (we'll call them SM: A), another member of staff (we'll call them SM: B) randomly came briskly - almost marching - over to myself and SM: A, and proceeded to rudely interrupt our conversation, stopping it entirely, and THEN interject that SM: A needed to get back to work, implying therefore that they were not doing their job. Most times I have visited that particular branch over the years, SM: A has been present and I don't think I've ever seen them stop, much less slow down! Some other similar staff members, on the other hand, they seem as though if they slowed down any further they'd surely stop and proceed to go in reverse!

Caters for all ages. Up to date fashions as well as classics. Reasonable value for quality.read more

A great store, I walked in and got exactly what I needed immediately, beautiful serviettes for my…read moretea party. There were a lot of other things I did not need so kept my eyes dead ahead. Lovely to see stores like this still in business in a market town. Go treat yourself today to something, anything, everything!

Barkers Department Store, situated in the centre of the High Street, offers an incredible range of…read moremerchandise, including some of the worlds leading brands of fashion, lingerie, menswear, shoes, handbags, cosmetics, cards, luggage, gifts and homewares. On the first floor is a recently refurbished 200 seat restaurant with views over the Applegarth Park and an excellent menu specialising in home cooking. The store also has an online shopping facility.

Newcastle's Debenhams is nice, modern and shiny but every time I pass through it, there always…read moreseems to be something missing. The staff seem very disinterested and are never any help in the slightest. Once I was lost and the girl who "helped" me just lazily pointed her finger to where I needed to be. It was actually the completely wrong direction that I was pointed in too. There is a restaurant on the top floor but it's a bit dark and I'm not really a fan of department store brasseries anyway. On the bottom floor there is a small café which is much nicer and is the shining light of the whole store, serving up generous helpings of chocolate cake and large mugs of coffee. I do like the toy and gift departments as well, but in this store they are allocated a small chunk of the third floor, as far away from the store entrance as possible. You could just use the lifts to get to this quickly but they always have large queues as they are just not big enough for a store of this size. The Metrocentre store should be a role model for this one because I always walk out of the Metrocentre Debenhams satisfied but it is not the case with Eldon Square. Even if the staff had smiles on their faces I would walk out happier!

I am disappointed that NewDay (Debenhams credit company) suddenly increased the interest rate on my…read moreDebenhams Credit card without explanation, forcing me to cancel the card. I have been a Debenhams card holder for many years and consider myself to be a loyal customer. NewDay had a "couldn't care less" attitude when I discussed their reason which leads me to question if Debenhams are aware of the loss of their customers through this method. NewDay are run by the Santander Bank. Say no more...

This is a department store on a small scale.It's rather quaint and old fashioned realy…read more They have the usual departments including beauty counters,clothing departments and household stuff and there is also a restaurant.The entrance is on the main shopping mall down from Hexham market. It's handy if you need something specific but there is'nt the choice that you would get in larger department stores.

This is actually one of my favourite gift shops, on parr with favourites in Warwick, Brewood,…read moreBridgnorth and Middlewich- I like eclectic shops that are mazes, the host other shops within them. There's a lovely cafe in the back, and a real range of things- from quality homewares, to clothes, and children's toys- with a really nice selection of cards and wrap too. I do like coming here on the run up to Christmas, as there are always lovely gifts and really beautiful decorations. It has been reduced in size slightly, but it's still a well tetris-ed expanse. I would be very shocked if you didnt find something you loved.

This has been reduced in size tremendously, I suppose rents must be high. It takes up about half…read morethe space it used to, and most of the first floor is a good restaurant that I'd review if I could remember the name. Downstairs is mainly great kids toys, gifts, fancy goods and such, but at the back now is a very nice delicatessen/fancy food place, that does good chocolates, olives and the like. There are two nice women's clothes boutiques in the other half of the old shop. In fact Yarm as a whole has had a boom in little fancy boutiques in recent years. Perhaps this explains why Strickland and Holt has had to reduce its size. Shame Stockton couldn't head in that direction too. Or is it possible to fit in another pound shop?

The Cornmill Shopping centre is located right in the centre of Darlington. It has a wide range of…read moreshops including big names such as Woolworths, Dorethy Perkins, Adams, HMV, WH Smiths and Primark. It also has some more unusal places such as a chinese herb shop and some individual stalls. It has a car park over the road from the shopping centre, and the parking is reasonabl priced.

The Cornmill Shopping centre has a decent range of shops for its size - there's Primark, a small…read moreTopshop, New Look etc - theres also some cafes and small specialist shops. There are also some individual stalls dotted around that sell jewellery, kids toys etc, so there something there for everyone. The centre is always tidy and clean as well.

This John Lewis is HUGE, and stocks just about everything you can think of. This is one of its…read moremajor plus points. I find the shopping centre in Newcastle way too big and sometimes just want to grab and go. The layout of John Lewis certainly allows this, and the store displays are always tip top. What is my absolute favourite thing to do here is go round the make up counters, which makes me feel like a princess because everything is so shiny and lovely and nice. Once again, huge props to the staff here, they have always been lovely to me and more than willing to have a natter if they aren't busy.

I will never shop anywhere else for the larger items I need. John Lewis really does offer the very…read morebest value for money, quality and most importantly too - the best service possible. Buying from them you can always be completely confident knowing that as a customer they really do care for you and want you to be happy. Such a rarity in todays cut throat competition. I recently bought a hotpoint fridge and freezer and was not happy with the features. I went back in staore and they have exchanged both without any hassle whatsoever, no further delivery charges and not even a usage cost as I have had to use them both while I wait for the new delivery. And they reallyt are competitively priced. Always very well worth shopping there.