I asked Kelly for minimum state vehicle insurance on 2 cars, she added an optional personal injury…read moreprotection. I asked to have it removed, she said she would but didn't. My neighbor also has Kelly for an agent. When she checked her bill she had the same addition. I added a third car and Kelly again added the extra charge. Kelly eventually deleted the unwanted protection. I found her office was often closed during business hours and sometimes the secretary was the only one there but could only offer limited help. I switched agents.

Definitely got a fast quote. Great service will be doing business for a long time. Highly recommend.read more

Brittany at State Farm (Tom Clark agency) is such a pleasure to work with. I needed Liability…read moreInsurance for a wedding at a Historical Venue . It seemed like minutes and she had all the information I needed and went ahead and filed for the insurance. She was so fast and proficient.

I stopped in for a homeowner insurance quote. The staff were friendly, but very slow. The quote was…read moremuch higher than my current policy and I was told that was the best they could do. I went to a different State Farm agent and got a much lower quote.

On our road trip, both batteries on our pick up truck went out. We were at RV park in Austerlitz…read moreso at least we were safe in our RV. Called State Farm RS and they could not find a provider. Called AAA and they were awesome, Zeb who was awesome came out about 30 minutes after I contacted AAA. He tested both batteries and they were both bad, both batteries had to be replaced, you cannot just replace one, but he only had one battery on the truck. He jumped our truck and it started and then said we could follow him back to AAA office which was 45 minutes away and they can install the two batteries or AAA could come out next morning between 8 and 10 and bring two batteries. We decided to have them come back the next morning. We did drive the truck for about 45 minutes and came back to campground and because batteries so dead it would not start again. The next morning AAA called just a few minutes after 8 and said Julio would be at our location in about 45 minutes after he does a tire change for another driver. He got to us quicker than that and Julio was also awesome. Julio got both batteries installed, when he took out one of old batteries, that one was leaking acid so that was one of the battery issues. I have dealt with other AAA roadside locations but this one is probably one of the best I have dealt with. High marks for Zeb & Julio and this AAA office

Use Roadside assistance on 9/7/25. Im from Long Island and had my issue in Catskills area. Call my…read moreAAA who transferred me to the Hudson Valley AAA they took my info and called within minutes to tell me help was on the way ETA 55 minutes. Raihan showed up 1 hour 5 minutes later which I thought was pretty good considering I felt we were in the boondocks. Raihan was polite, considerate and completed the repair quickly and got us back on the road and we made our tee time. Thank you Raihan Everyone should have AAA It's worth every dollar.

Great folks to work with, friendly and knowledgeable. Been with Arica for years and a breath of…read morefresh air in this industry.

Arica's Insurance is the best insurance company I've ever worked with. I've had my insurance…read morethrough them since 2018, and the experience has always been excellent. Their team is very knowledgeable and consistently willing to help, even with last-minute certificate requests. I truly appreciate their responsiveness and professionalism.

Felica is the best She is knowledgeable, intelligent, hard…read moreworking and here is the best thing about her, she is responsive! The first time. I never have to ask for information twice. She makes my job even better and it is already pretty amazing. I mean I get to work with all the great people at Kneller Insurance, like Peggy and Dan and David and Luann and Kaley and Gail and Lauren and Sue and Jackie and Joan and Jodie you are all great !

Agents are totally reactionary, been a customer for my seasonal residence almost 20 years, because…read moreof a change in residence address I was informed company would not renew my policy. Despite being aware of this, agents did nothing to find me other insurance coverage. Avoid this provider unless you want lame service and inattentive agents. Don't believe the tv ads.