Have used these folks for years. Honest and trustworthy. I strongly recommend them for your…read morebusiness insurance needs. Jess is always on it and I can't say enough good.

Moving to a new area can be a very stressful event. There are a number of things on numerous…read morechecklists that need to be accomplished. One such thing for us this move was converting to a local insurance provider. Enter: O'Connor Insurance Associates. We found their ad in our neighborhood newsletter, and promptly called and emailed them to support local businesses! Within minutes, I received an email from one of the owners welcoming me to the area. She let me know that Steve would be assisting me since this was a personal line situation. With hours, we had quotes and details about the coverage we'd received and from whom. Steve made sure any questions we'd have were answered promptly and correctly. Shopping around insurance is one thing that I dread, but I'm confident that, with O'Connor Insurance Associates on our side, the process will be as dread-free as can be!

Love Beth she is great. She will make sure you get affordable insurance. Also, at a reasonable…read moreprice...

We have trusted Mark and Beth for over 15 years with our multi home, life, and auto needs! They are…read morecourteous and kind and ALWAYS offer us competitive pricing and keep us "together " with everything we need. I'd recommend them in a heartbeat to service your insurance portfolio needs.

Had to chase this guy down for over a week to get him to do his job, "Oh I was busy". He finally…read moresent me an insurance quote for several vehicles that was HIGHER than the price I got from the same insurance company calling them directly. Never once did he call me afterwards to ask if I had received the quote, what did I think, etc. Obviously this place doesn't need the business for a $4000 annual policy.

I have multiple policy's with Charlie at Brightway Insurance. He is hands on and very…read moreknowledgeable. I have the insurance I want at the best possible price. I have been a happy customer for years.

Christin was so helpful, we took care of everything over the phone since I am in Columbia and she's…read morein Rock Hill. She kept it simple and was very patient with me! 10/10 service from her and she save me some money off my bill which is always a plus! Thanks Christin!

I wasn't able to get a quote after many texts and emails I gave up. Terrible Agency. It turned into…read morethe selling of my information and many unwanted calls from random 3rd party's.

I switched to this Allstate agency based on a written proposal that appeared competitively priced…read moreacross multiple policies. Unfortunately, after signing, the actual billing didn't align with what I was quoted. Despite reaching out over a dozen times for clarification, I received vague, shifting explanations--and no one ever took clear ownership of the issue. Even more frustrating: the agency principal, Kevin Godfrey, never once contacted me directly throughout this process. If you're someone who values a relationship with your agent or expects them to be engaged when problems arise, you should look elsewhere. Every interaction was handled by office staff, even escalation requests directed to Kevin were essentially ignored. I spent over a month asking for an explanation about the pricing differences, the only detailed answer I ever received came in a letter from Kevin--but it wasn't sent to me. It was written in response to my formal complaint to the state Department of Insurance. I was told the agency would assist in canceling my prior coverage to ensure a smooth transition--but that follow-through never happened. In fact, the only reason I avoided a coverage lapse was because my previous insurance agent, noticing my payment was overdue, proactively reached out to check on me. That's what a professional relationship looks like. It made the lack of engagement from this Allstate agency even more disappointing--especially since the agent I was now relying on never once contacted me directly throughout the entire process. I've since moved to a different Allstate agent and am actively shopping for other providers. This process raised serious concerns about follow-through, pricing integrity, and responsiveness. If you're considering this agency, I recommend asking for every quote detail in writing, confirming discount eligibility in advance, and being prepared to advocate for yourself.

We had a very similar experience with this agency just like the other reviewer. We bought an auto…read moreand homeowners policy based on what was quoted from a few email and phone conversations. Then, just 2 months later we get charged an additional $1,700 for the homeowners policy due which we were never contacted about by the agency. Talk about "shady" business practices. We're expecting to receive a partial refund of the additional charge, but that still leaves us paying more than what we originally were quoted. Not thrilled to say the least. Buyer beware!

Only had them for one year and they told me I had till November to fix three things which I did,…read morepaid over $1,000 for these three things! And they dropped me anyways!!!! Might be a scam?!

Previous staffing issues have been address, I'm a happy client again! I have used them for auto,…read morehome, RV and boat.

I finally closed on my house!! YEA!! Then I start to get many mortgage protection insurance…read moreletters from many different companies. The sheer amount of letters was overwhelming! I opened one of the letters and decided to give them a shot. It's true I wasn't savvy about insurance, so I thought I'd meet with them to see what they had to offer. Randy Robbins appeared at my door on a Saturday. He couldn't have been more friendly and he was great at explaining the different options available to me. I do think that educating oneself about all things insurance is not exactly fun, but it's very necessary and totally worth doing. I enjoyed my time with Randy and I felt like I learned a lot. He did not pressure me, he came equipped with many variables and different options and I didn't feel like I had to agree to anything. If you're in the market for mortgage insurance, then give Randy Robbins a call :-)

I received multiple calls from this company soliciting my business in which I have requested on…read moremultiple attempts to be removed from their call list, but the calls keep coming and today when I requested to be removed I got yelled at and called a mother f#$@er by the representative. This needs to be addressed ASAP it is totally unacceptable.

I met with Patrick at the Myrtle Beach Office. I tried to find a new policy when mine was…read morecancelled.... CRAZY..... I finally searched and found Laurie Ins. I am so glad. In less than a hour Patrick made sense of it all and helped me decide on the perfect plan for me. I recommend them when you need to make an insurance decision.

Staff is friendly and knowledgable. Whenever I call in I receive excellent customer service and all…read moremy questions are answered. Agency also has great rates!