I switched to this Allstate agency based on a written proposal that appeared competitively priced…read moreacross multiple policies. Unfortunately, after signing, the actual billing didn't align with what I was quoted. Despite reaching out over a dozen times for clarification, I received vague, shifting explanations--and no one ever took clear ownership of the issue. Even more frustrating: the agency principal, Kevin Godfrey, never once contacted me directly throughout this process. If you're someone who values a relationship with your agent or expects them to be engaged when problems arise, you should look elsewhere. Every interaction was handled by office staff, even escalation requests directed to Kevin were essentially ignored. I spent over a month asking for an explanation about the pricing differences, the only detailed answer I ever received came in a letter from Kevin--but it wasn't sent to me. It was written in response to my formal complaint to the state Department of Insurance. I was told the agency would assist in canceling my prior coverage to ensure a smooth transition--but that follow-through never happened. In fact, the only reason I avoided a coverage lapse was because my previous insurance agent, noticing my payment was overdue, proactively reached out to check on me. That's what a professional relationship looks like. It made the lack of engagement from this Allstate agency even more disappointing--especially since the agent I was now relying on never once contacted me directly throughout the entire process. I've since moved to a different Allstate agent and am actively shopping for other providers. This process raised serious concerns about follow-through, pricing integrity, and responsiveness. If you're considering this agency, I recommend asking for every quote detail in writing, confirming discount eligibility in advance, and being prepared to advocate for yourself.

We had a very similar experience with this agency just like the other reviewer. We bought an auto…read moreand homeowners policy based on what was quoted from a few email and phone conversations. Then, just 2 months later we get charged an additional $1,700 for the homeowners policy due which we were never contacted about by the agency. Talk about "shady" business practices. We're expecting to receive a partial refund of the additional charge, but that still leaves us paying more than what we originally were quoted. Not thrilled to say the least. Buyer beware!

The ladies in Chris Gaddy State Farm always provide me with a pleasant experience in all of my…read moreinsurance needs. I highly recommend this group to everyone.

I could not be happier with the service that I received from Daniel at this office. I highly…read morerecommend them to all my friends and family absolutely amazing place to be business with.

Haley who works with Katelyn is fabulous! She is saving us over $70 a month and love her customer…read moreservice. She is thorough and friendly. After the hurricane she even checked in on us to see how we were doing which I loved. I highly recommend these ladies. You will not regret the switch!

After a long battle with our former insurance company we decided it was time to switch. Luckily I…read morefound Bronya! She is a delight to speak and work with. Also, after picking up Erie Insurance Bronya emailed me to welcome me to the Erie family. The wonderful thing is I felt like family during our initial conversation. I cannot rave enough about Bronya and her customer loyalty. Thank you Bronya!

Bronya is professional, friendly, and knowledgeable. She was my agent for my personal and business…read moreinsurances and was on top of my changing needs. I was sad to see her leave the Pittsburgh area...she's the best!!

I have not signed up to receive insurance from this organization, yet. However, I did receive a…read morequote from them, which was very competitive. Thus far, They have been very responsive to my questions and calls.

Peoples First Insurance is the best provider in town! They met all of my insurance needs and their…read moreservice is top notch. They're courteous and knowledgeable, and they really went to bat for me when they had to. I'd recommend them to anyone. Thanks guys!

Nick Brigham State Farm staff are very friendly and super helpful. They helped us through a large…read morefirm claim that we had and everything went smoothly and we were very happy to have their staff to help us through the process. Highly recommend this State Farm office.

Met with Joe who was super friendly, knowledgeable and made the process quick and easy.read more

The TitleMax store on Albright Road where Miss Yolanda is the manager is ran so efficiently…read more miss Yolanda and her associate that works with her make sure that all your questions are answered and they help you to get the best offer to fit you and your payments they also help you to understand the terms of the loan that you are getting I really enjoyed the service and the atmosphere of her store thank you, Miss Yolanda for being the best in my opinion

We had an absolutely wonderful experience working with Emily Ryon on our will and trust. From start…read moreto finish, she was incredibly kind, patient, and genuinely caring...exactly the type of person you want guiding you through something as important and personal as estate planning. Emily took the time to clearly explain every step, answered all of our questions thoughtfully, and never made us feel rushed or overwhelmed. Her follow-up was exceptional! She stayed on top of everything and made sure we felt confident and supported throughout the entire process. Estate planning can feel intimidating (at least it did to me!), but Emily has a way of making it feel approachable, empowering, and even reassuring. We truly felt like she had our family's best interests at heart. I can't recommend her highly enough to anyone looking for guidance with a will, trust, or estate planning in general.