2023 Sep 14, 15:00; Winston Salem, NC…read more Parking - 2 private lot, very full, so plan ahead Location - 3 close the the Novant Campus Customer Service - 0 worst seen yet in a Novant Pricing - 2 very high Cleanliness- 3 fairly neat and clean Seating- 2 reception area crowded Receptionists were rude, short and the whole experience was one of my worst customer service interactions in Novant. Novant is not my first choice in medical care overall. But this particular facility takes horrible interactions to the highest level. I am one that firmly believes that if as a customer your experience is bad you should quietly leave. Unfortunately, when it comes to medical you are pretty much a prisoner of a few options. Before I chose to review this facility I visited several times to be sure it was not just one off day. It was not. While the therapy person was helpful and very nice. The receptionists were absolutely horrible. They act like people who hate their jobs and have no reason to help the people coming for treatment. Furthermore, it is unlikely to improve based on NOVANT's overall experience in the past.

I was treated exceptionally well and with perfect care. They instituted one on one patient…read morecaregiving to the highest in the "medical field ". All phases from CEO Christopher Fuller, Caseworker Olivia,RN/CN's, Doctors, Food Services Managers and Therapists are polite, professional and attentive towards the patients. The facility is clean and well maintained. What is impressive is that each patient's are treated humanely good and class. I need felt defeated in my health issues but the opposite Positively and progression are encouraged. I highly recommend this facility to any one of any race ,color or creed to go for a stroke or any medical condition. 5 stars are not enough Platinum should be thrown in as well.

Rehabilitation is fine; medical care is random to negligible. My spouse is back in the hospital…read morewith a massive infection that should not have happened.

I have visited a couple of physical rehab places before, but I haven't seen the friendly and…read morepersonal service like this one. We were greeted and made to feel comfortable right away. As a former Vet, he has a real understanding of the difficulties of some of the injuries and pain experiences. He offers sound treatments and great advice for continuing workouts at home to aide in your recovery. His prices are reasonable and his staff friendly. I would recommend this business.

my name is John and they helped me so much. I've have had neuropathy in my feet and hands for years…read morereally bad and could not be able to do my activities and since I've been coming and now i can do my activities again and my weight came down and my A1c came down and no more pain. I would recommend place.

Maggie was helpful providing a variety of PT techniques such as needling, exercises and massage…read more She took her time to address the painful areas in my ankle and foot from an injury. Natalie and London were also courteous and positive when assisting. The facility was clean and everyone kind and professional. Thanks!

From the owner: BenchMark Physical Therapy located in Winston-Salem is a leading outpatient physical therapy clinic…read morewith convenient scheduling, patient-focused care, and personalized treatment plans. We are committed to treating each patient promptly with integrity, honesty, and compassion. Visit our website for a complete list of services and treatments or to request an appointment.

Sept-30-2021 I had Right Shoulder joint replaced. started Therapy 2 weeks after operation. Bench…read moreMark worked with me to get arm back working . Some things hurt ,but I have 85-90% working with No pain. Dr. states I may take up to a year to get 100%. I am Happy with the help I got at Bench Mark !!!!!! I am stopping got to them today 12/30 after 3 months I can work myself with the help they gave me . Thank you, Harford Capps

I tore my lateral meniscus back in November of 2017. After reviving surgery in march of 2018 I came…read moreto this establishment and I could hardly walk with the help of my cane. Not only did I feel immediately at home, but I also feel like I made some good friends as well. Ryan fixed my leg right up and I feel like a million bucks! The whole staff is like one big family of kind and caring individuals! If you are in need of PT then look no further. You will get top quality care at this location and you will ENJOY coming in to do so! Everyone here is very skilled and very professional. Part of me is even sad I wont be seeing as much of them. THANK YOU GUYS!

No one answers the phone or returns calls. The receptionist who finally answered was clueless…read moresnappy and kept dodging the questions. When she did try to give excuses, they were very vague. At least if you did not care to call people back be honest and say I did not care enough to want to take care of you vs lying about it. Would NOT recommend if that is the attitude of the business

From the owner: Pivot Physical Therapy, an Athletico company, is a leading provider of the highest quality…read moreorthopedic rehabilitation services to communities, employers and athletes with over 250 locations throughout the East Coast. Our team is comprised of the region's most reputable clinicians dedicated to providing exceptional patient care, and we are proud to maintain a world-class patient satisfaction rating. Our comprehensive services include physical and occupational therapy, workers' compensation and onsite employer services, athletic training, and over 50 specialty services, including free assessments, pelvic health, spine health, hand therapy, concussion management, and more.

I am so proud to say that I am a member of the Speechcenter family. This is such a wonderful group…read moreof people to work with! Everyone is friendly and thoughtful - both to one another and to patients. I would highly recommend Speechcenter to anyone looking for a Speech Language Pathologist!

From the owner: Speech-Language Therapyread more