Our two boys have been going here since after birth and we've always had good experiences. Lauren is excellent and the rest of the staff is friendly and helpful. Our kids have always gotten the care they needed and have been seen for minor issues to RSV. They were treated with the utmost care and compassion read more

I am incredibly unhappy with this practice. While I was with my abusive partner they seemed sweet and kind to me all around. When I managed to get away from him that all changed. I was worried about my youngest getting caught up on vaccines and other issues that came up. Being a long term trauma survivor, I began over explaining to which Dr. Z had this condescending attitude toward me that wasn't there when the father was in the office with me the first time we came in. I was trying to explain how I was unable to get care for my youngest for the first year, something I couldn't explain the first visit while said partner was in the office with me. They kept handing me a tablet and trying to give me an ACEs evaluation for ME, the mother. For someone like me the evaluation was extremely triggering and messed with my head for a week after, flaring up my c-ptsd symptoms. They said it was because they wanted to help but seemed to quickly degrade into a scale on which to judge my ability to parent my children. I had car issues for over 6 months and their in house therapist who seemed eager to get my oldest alone to talk to her kept calling and asking about if she can come in for therapy-even after I told her my car didn't function well enough to get to Durango, and that I was going to look around for a therapist I felt would be a good fit. Anyone saying "I think she needs someone other than Mom to talk to." as a therapist with a fake smile on their face just puts up red flags for me. She called a few more times anyway, and finally gave up. Another creepy thing I have noticed is how they call and ask for the child and not the guardian of the child to give test results or to speak about healthcare. You can bet they can't wait for a kid to turn like 13 or 14 and get them alone with them, it just doesn't feel right that they are so set on wanting to reach around the parent's like that. The way their patient portal is set up also meant I had to jump through hoops to access it because it is for my children they said. Keep in mind that none of my children are over age 9. The last visits I had there they found out my youngest had COVID, and told me it wasn't Covid but just Coronaviris. I took my youngest in a second time when it seemed she got better for a bit but then was waking up with neon green snot coming down her face. They wanted to wait and see but didn't say this, instead they gaslit me about me explaining my own health history when young and how ent issues ran in my family saying my child had no sinuses. They could have just said they wanted to wait and see what happened instead of giving antibiotics, because doing nothing and waiting to see is still a form of treatment that the parent should be informed of and agree to, or at least have the option of getting a second opinion. I took my LO to Animas Urgent care right after which is 10 minutes away. They looked shocked when I said she had Coronavirus, and kept assuring me that it was Covid. So that's where I found out the woman at this place lied. She was clear of the virus but the doctor there did give her antibiotics and guess what... in 24 hours she was acting like her normal self and got better real fast! Now I am getting a bill? I am disabled and on medicaid and my children get it as well. There are no Co-pays for children on Colorado's Medicaid program. The for-profit approach is pretty clear to me now in how they wanted me to just bring my child in if I had any worry and didn't seem eager to do anything about her sickness. I am now going to seek care for my children elsewhere, a place that doesn't make me feel like I am an annoying fly buzzing about with concerns and wanting unquestionable access to my children. It's just plain creepy. read more

I have been taking my two children (age 1 and 2.5) to see Doctor Zemach. My kids love him and he always takes as much time as I want to discuss whatever issues we are concerned about. He takes more time connecting with my children than any other pediatrician we've seen. We also needed a telehealth visit and were seen very quickly by Dr. Miller and received great care and excellent follow up care. I really appreciate the staff and doctors time and would recommend to anyone. read more

We've had multiple issues. They didn't update my son's vaccine records and tried to administer 4 vaccines that were unnecessary (and wouldn't have been covered by insurance), despite having his up-to-date vaccine records, they never entered them into the state system. Additionally, we mentioned a concern at his well-child visit and they charged a second visit without telling us. When else are you supposed to raise a concern? But expect to be charged as an office visit if you raise any concern. When I brought it up to management, they were rude and combative. Our insurance company agreed that they CAN do this, but that most practices don't because it discourages parents bringing up concerns during a covered visit, therefore preventing adequate care to the patient. Finally, they ordered a lab test and we're still waiting for the results 2 weeks later, despite the results being available in his records at labcorp for over 1.5 weeks. I called a week ago and apparently, they never got the results. Instead of alerting us to the issue that LabCorp wasn't sending them, they just waited (and likely would have waited until we badgered them enough or provided the results ourselves to the practice, which is what we ultimately ended up doing). The practice is poorly managed, they charge for unnecessary things and are very bad at communicating or being transparent with parents. If you have another option, choose a different practice. read more

Just got off the phone with their billing. I hope you don't have the same challenges they offered us. I was told that by simply asking a question of one of their care providers about my newborn's cradle cap, equals a pay code that isn't covered by "standard" wellness visit insurance. Not only that, but each successive question you ask that isn't on their AMA list will necessitate an additional fee (I was told I had too many questions). You've got to be all kinds on sinister to collect each of a new parents words and use them as tools to your financial gain. Blame it on the "system"? I think I will blame this one on the office. I have a 5 yr old that has never been charged such a thing at any of their visits (never took them here). So, you got us, ha ha. read more

Dr. Art Zemach and Dr. Heidi McMillan are both awesome, and the office accepts Medicaid. Dr. Pahki Chaduri is no longer at the practice. We have had the most experience with Dr. Zemach and we adore him. He takes time with his patients and explains everything thoroughly. He is relatable and has a great sense of humor. I highly recommend Pediatric Associates. read more

Not a good experience for my family and I. We are cash pay and don't have a huge budget. We chose to come here for my 9 month old who is having an issue with teething. I felt like the doctor was very condescending towards my partner and I. She kept harping about juice above anything else. I occasionally ( like once a week) give my child less than an ounce of watered down organic juice. I don't think this has anything to do with any of the issues we're having. We paid extra for the shonishin treatment which lasted all of 15 seconds. Whatever it was that the doctor did, made things so much worse. We went from having some naptime to nearly none and night time got infinitely worse. Ever since, she screams bloody murder for every naptime and bedtime! At least we got a little sleep before! Now we're getting virtually none! I am beyond upset! As a side note, I was very off-put by the way the doctor was dressed when we came in. A pediatrician should note be wearing knee high boots and a mini skirt. Highly inappropriate! read more

Dr. Pakhi has given me exceptional care the past ten years I have been seeing her. Now as an 18 year old who will soon have to stop seeing my pediatrician, I can't even say how sad that makes me! She and Jessica have done amazing things for my severe asthma, and the entire staff is so warm and welcoming. I very highly recommend Pediatric Associates to everyone in the area- you'll receive the highest quality care here. read more