I was scheduled to receive a tetanus shot and was given the Covid vaccine by mistake. When I filed…read morea complaint with my insurance company I got a letter from Hawaii Family Physicians stating I was discharged from their practice. Two days after my discharge letter, I received another letter discharging my daughter as well. Hers was accompanied by a demand for payment on a 12.00 copay from an office visit we had less than a week prior. I called to inquire about the charge as I made a cash payment in the office at her visit however I was only able to leave a message for the finance person. Three days later, no return call I received a letter saying my daughter's account had been turned over to a collection company. I believe my insurance company is in the process of an investigation that may include some sanctions against the practice. The agent handling my claim implied this was not the first mistake of its kind reported from their practice.

The thing I especially like about Dr Arthurs is that he reads and questions studies about various…read moremedications and how does it fit into the lifestyles of his patients. He is impressive to me and I look forward to my visits with him and his opinions as well. Dr King is fine for sure but Dr Arthur's is closer in age to me so we relate better !! My wife and I came from the mainland and now reside here in Kona. We had to wait to become patients and it was worth it. I have some medical training and I can tell you that Hawaii Family Physicians and their staff are a pleasure to work with and they r at the top of their game. All in all they are a first class medical operation that we are proud to be a part of as patients. They are also aware of alternative Eastern medicines and therapies. Definitely they r open and informed of what is new as well as time tested medicines and procedures. Shelly and Jamie Goldner

Avoid Christine NElsen at all costs. She's on an ego trip and enjoys being obstructive and is just…read moreplain negligent. For more than six months she has just refused to give me the medication already given tome by two different doctors and which keeps me functional. She is one of these nurse practitioners who thinks she knows better than doctors.Because of her negligence I was left abruptly without psychiatric drugs you should never ever just "cold turkey" from. She just dilly dallied over prescribing me anything and then tried out a drug which just made me sick. I entered a complaint about her which she then referred to in my next visit where she made it clear she would spitefully do nothing to help me. She said she would refer me to a doctor but never has.

Awwwwful experience. My doctor told me I need a referral right away if I wanted to get my minor…read moresurgery otherwise it would become inoperable. I told the doctor that, and exactly where the referral needed to go... But, he sent the referral to Waimea, even though where it needed to go was an office in Keauhou. I asked him to create a request for an urgent referral and he said he would and he did not... I called every day for two weeks and couldn't get anyone on the phone and when I did, they were extremely rude to me... my referral, no joke, didn't even get sent in for a month and a half!! Now I can't get the surgery at all because they waited too long. It's so weird because Kealakekua and West Hawaii Community Health has always been very pleasant, the only reason I went here is because they had the soonest appointment, now I know why, cause nobody wants to come in and see the worst staff possible. I couldn't recommend these people less, everybody is so incompetent and they don't realize they're messing with people's well-being just because they can't follow the directions or can't seem to do a basic job. Never ever ever go here!

Dr. Claudia Christman has been helping me with my very annoying menopause symptoms by putting me on…read morebioidentical hormone replacement therapy. Dr. Claudia Christman fully explained what is entailed with bioidentical hormone replacement therapy, side affects and possible outcomes. Now my many symptoms have lessened to a very manageable level after 6 weeks. There will be more lab tests done to see where my hormones levels are now and then she will adjust the medication doses so I will continue to get better and feel like my old self. I highly recommend Dr. Claudia Christman for all women suffering from menopause, who need help with hot flashes and myriad other related symptoms. She is very down to earth, funny and easy to talk to. Don't sit there in a pool of sweat, go see her now!

Dr. Claudia is the most caring Doc I have ever met. She takes time to really understand what…read moreissues you have... and addresses each... with genuine care and knowledge. Now almost 70 yrs. old, I have been taking Bio-identical Hormones for a few years and have amazingly regained part of my youth.. originally she prescribed these because of Osteoporosis, and result was incredible... in 2 yrs. I have grown back bone and no longer have osteoporosis in my spine ... like a miracle ! Also, youthful benefits include more energy, fast growing hair, nails and skin, and rejuvenated sex life...at 69 yrs. old and I was out dancing Salsa tonite... She can rejuvenate your life ... your attitude...!

Dr. Warren is one of the most knowledgeable and compassionate physicians ever. Most medical…read morepersonnel chose her as there physician. Reveena, her office manager, goes above and beyond her duty to help patients with lab and referral arrangements. She is very pleasant and helpful. Highly recommend! !!!

Very professional, organized and clean. My care was excellent and my treatment was very thoroughly…read moreexplained. Having direct access to a physician was well worth the small fee. I highly recommend Dr. McMurry.

These are caring people so hard to find in Kona anymore. Recommend them whole heartedly. They do…read morebother to listen !!!

Best pediatric office in Kona. We love Dr. Ishii and his staff. We always feel like family is…read morecaring for our children.

From the owner: Welcome to Paniolo Pediatric and Family Medicine. We are a pediatric practice in Kamuela and…read moreKailua-Kona, HI. We look forward to serving your family!

I have had the pleasure to work with this organization a number of times. Each time has been a…read morepleasure. The staff is very friendly and the Dr. has a great reputation.

just go somewhere else trust everyone that's been here before cancelled my appointment because the…read moredoctor wasn't licensed that day. Rescheduled very inconvenient and unprofessional.

I changed to this place on the suggestion of my vein clinic man. I need a cardiologist and Dr…read more Sarcon is just up the road. Well I finally got an appointment with Dr. Sarcon, who referred me to a couple of other doctors and then disappeared. The office replaced my appointment with her to one with a nurse "practioner" and didn't tell me. They also didn't send out the referrals in a timely manner When I finally called three weeks later, they blamed it all on the other people. It was only after a conversation with the other doctors' staff that I realized the referrals had not been sent out until that day. Doctors who disappear and a lackadaisical staff. I think I'll drive the 100 miles round trip to see my previous cardiologist, if he'll take me back.

They seem to be going out of Business without going out. Of Business. I have had Dr Kristofich as…read moremy Cardiologist since the Trump supporter can here from Tennessee. He is a good Doctor . And without a. Good explanation he is GONE. There seems to be nobody in the Cardiology Department. I tried to refill my VERY NEEDED scripts and got a auto. Response saying someone would get back to. WTF, I need and rely on these long time taken Meds for Heart Disease. I DON'T KNOW WHAT TO DO AT THIS POINT.

Dr. Geliga and his staff bring the perfect mix of modern medicine and old-school aloha. You feel…read morecared for the moment you walk in. Five stars isn't enough.

All matters of internal and family medicine are handled efficiently and in a caring manner.read more