Very clean place! In general, all staff is very nice (phlebotomists) are always careful and jovial.read more

Fantastic lab that has the best phlebotomist on the island! I highly recommend. Clean, fast,…read moreprofessional, and overall wonderful staff.

I have been going to this lab for 3 years and they do a fantastic job! They are friendly, efficient…read moreand fast.

The staff here have attitude. They barely looked at me in my eyes. Little kids should not be…read morerunning a place like this.

Per Hawaii's Safe Travel requirements, my husband and I were tested for Covid 72 hours prior to our…read morearrival on the Big Island. We uploaded our negative test results and prepared for a fun week in the islands. On arrival at the Kona airport, we (and all arriving passengers) were required to undergo a second test, with the assurance that "no news was good news". Except for a text informing us that our samples had arrived at the lab, we received "no news". Upon arrival at our hotel, our desk clerk let us know that Kauai (where we would be traveling 3 days later) would require that we be tested again because our UC San Diego tests were outside of the 72 hour window required for the Hawaii Safe Travels platform. So, even though we were already in Hawaii, and even though we had been tested twice in the last 4 days, on Day 2 of our relaxing island vacation, we spent the morning researching a Covid testing clinic that could provide us with results in time to travel, now 2 days later. S&G Labs in Kailua Kona seemed to offer what we now required, so we planned our one of two full days on the Big Island so that we could be at their office at the appointed time. I was in a pretty bad mood about it at this point, since it seemed like we had already jumped through every hoop. And our vacation was now $550 over budget, with the combined total of the tests in San Diego and Kona - money we could have spent on meals or activities which would have supported local businesses. We ended up arriving at S&G a bit early from our drive, but were warmly welcomed anyway. In fact, the reason I am even reviewing something I was angry about having to fit into our trip, and angry about paying for - again, is that the staff was incredible. It's been exactly two weeks (we were there 4/20/21), and I can't remember their names. A young man with awesome hair (you'd know it if you saw it), and a young woman - both amazingly hospitable, making us feel comfortable with the process and actually engaging in an intelligent conversation while we took turns being tested. Their interaction actually made what started as an irritating experience pleasant. Enjoyable. And yes, we received the results on time, just as they promised. And we went to Kauai, and we will not travel to Hawaii again until the Covid Vaccination passports are instituted for visitors.

David, the manager at this location who is also part owner treated a customer with such disrespect…read more In addition, he argued with a client in front of the customer, did not allow her to speak, and then hung up on her. Such a man should not be running a business like this. The customer did not want to be rescheduled to take his testing at this location as well, since he felt so disrespected. I cannot believe that he is the owner with such bad behavior that goes unchecked. Go to Diagnostic Labs or any other clinic in Kailua-Kona. Stay away from this location. He creates a hostile work environment to clients and customers.

Highly recommend ADTS LLC! The collectors are very friendly and professional. Scheduling tests is…read morealways easy, and results are returned in a timely manner. Their communication is excellent, and they're extremely flexible when it comes to last-minute testing. Overall, a smooth and stress-free experience every time. Definitely recommend!

I do not recommend any reputable company or business to use this drug testing clinic. The…read moremanager/part-owner is very rude and treated both me and an HR representative from the company I work for very badly. I highly recommend using Diagnostic Labs located on the floor just above this place. Very friendly staff and also very professional. Have done drug testing there for previous employers too. Again, I repeat, DO NOT use this drug testing clinic or even their other business they run in the same unit called T&T Payroll Services. Steer clear!

I don't know the quality of the food, but I will not be their customer. Here's the email I sent…read morethem: Hello, I am a homeowner in a gated subdivision where there is a sign at the entrance, "No Soliciting". Yesterday at around 6 pm your truck pulled up in front of my house, came up to my door, tried to get me to buy some beef. I shook my head, turned around and went inside. Since this upset my 14 1/2 year old golden retriever, and is forbidden in the CCR's, I came outside with my cell phone and took a couple pictures, which enraged your driver, who started yelling at me from the truck, which had moved along the cul de sac. As they were pulling out of the cul de sac the driver began yelling and cursing at my front door, calling me a cock sucker, among other vile things. It was as though he was provoking me to come out and start a fight in my front yard. I was astonished and dismayed by this obviously disturbed individual, who clearly has anger issues. I think that driver owes me an apology, as well as every resident in our subdivision who heard his vile output. Has he passed a drug test? It hardly seems like an effective marketing method to abuse and curse potential customers, not to mention that as a thirty year resident of Kailua it is exceedingly depressing to see such lack of Aloha. If you would like to see the pic of the truck, the driver, and his companion, just ask. I look forward to your reply.

Don't ever, ever, ever, ever buy from them. They're straight out cheats. I can understand…read more"deceptive selling" where you kinda just don't tell the truth, but don't explicitly lie. These scumbags are just LIARS. And the meat is disgusting. It's like eating poorly cut leather. Don't believe anyone else saying it's good. They take advantage of people who either won't take the time to do the math or don't know what good meat is. That, or any positive reviews have a relative working for the company, because no one can like meat this bad. They will explicitly lie to you. They will tell you they're selling a certain amount of meat (by the pound), but they're lying. I ended up paying $90 for like 15 steaks. Not, bad right: $6/steak? Except, cumulatively, it was a total of like like of like 6-7 pounds of meat, if you read the INTERNAL labels and weigh it yourself. That means you're paying approximately $15/lb for the steak. Only TOP CUTS should cost anywhere NEAR that! I had two of them come. The first I bought from. He's the one who told me these 15 steaks were about 12 lbs total worth of meat (so $7.50/lb. . . not awful at all for delivery to your house and no real trouble). But, like I said, it actually only weighed out to 6-7 lbs. The second one came and asked if I wanted to buy another batch. I let him go through his whole spiel, then brought out my kitchen scale and weighed them in front of him. He freaked out and told me that I can't "handle the meat" without buying it. Because I proved he was a lying. Haven't seen the truck in the area again. Just look at the Yelp reviews. Some quotes if you don't feel like going to the page: "I asked him if he could break it down per lbs, what I'm really getting per volume. He was saying it would cost about $5.00 per tritip packet, I think it was 6oz packet. I did the math, Costco currently sells the tri tip at $7.99 per lb, (1lb = 16oz, $0.50 per oz) bottom line, for a 6oz steak at Costco, it would cost me $2.99" "NEVER EVER ORDER ANYTHING FROM BEST WESTERN MEATS. It is the poorest quality I have ever seen ! " "We tried the beef, southwestern chicken, and shrimp, salmon, and stuffed cod. It was all very poor quality, the seafood was awful and expired smelling, and so we called to say we would not eat any more and would like to return the rest of the food, even a partial refund would have been fine. They then told us their *POLICY IS EXCHANGE ONLY* " "He couldn't do it and I understood. He would sell me a box of 8 breakfast steaks for 40 dollars. That's 5 dollars per steak which didn't sound too bad. I wanted to know how much it was per pound, so I looked on the box label and it said 2.4 pounds. That is 16.67 per pound, and these were not filets or ribeyes or even T-bone" " Quote from newspaper article "Most of the animals slaughtered by CVM are 'spent' dairy cows who are no longer economically viable as milk-producers to the dairy industry." "The sales guy lied saying it was 15 tilapia but their double packed..it wasn't. As soon as they left I regretted giving in. I just cooked it for my husband and kids. They hated it. It was smelly and gross. All the plates came back uneaten and I was frustrated because of doing this mistake and having to whip up a different lunch real quick. I will toss it all in the trash and I hope for their sake to never ever come to my door again." Get my point?

After waiting for over a month for insurance to approve a CT scan, I was finally able to schedule…read moremy scan to see if current medications I'm on is working. I'm a slightly harder IV stick but it's not like they don't ever get me. The primary person looks nervous and didn't want to attempt, they called another person who was decent in IV's and couldn't get it. They have no vein finders available. The guy tried several times but couldn't get me.Well unfortunately, they couldn't get me at the end. I have been here before and got a IV placement. Told me to call my dr. Well we are probably back to square one and more waiting for a scan. These places need to get some type of aid. Don't go there if you're slightly harder stuck because you will waste your time.

I had a CT scan and radiologist said my right adrenal was normal. I had surgery in April and have…read moreonly a tiny sliver of the right adrenal left. My Doctor looked at the scan and said no way does the adrenal look normal. I now wonder if any of the reading is accurate. The CT Scan person was efficient I guess but seemed very unhappy. One person at front desk seemed like she was being imposed on doing her job. If there is another radiology location in Kona I'd definitely ask tobe sent to that one, .Reading radiologist was Ming Peng

Urgent Care is not one of the places you want to visit while on vacation from the mainland, but…read moresometimes these things are out of your control! On our last full day on the island, my son was at the beach and got stuck by a sea urchin (wana). Several spines went into his heel through his beach shoes, and we played doctor by searching the Internet for symptoms and treatments. We got some vinegar at the store and soaked his foot, but couldn't remove the spines due to them being highly brittle. Things seemed ok, but later my son complained of pain while walking around Ali'i Drive, so we knew we had to resort to an expert just to make sure. A quick search led us to Aloha Kona Urgent Care which was close by and we're so glad we found this place! We just walked in without an appointment - fortunately we took the last spot of the day! We were welcomed by a nice receptionist, then seen by the friendly and funny Nico (sp?) from Germany who started a vinegar soak for him, and then finally Dr. Kim saw us. I so appreciated the patience they all provided, and the expert care and thorough explanations! I'm happy to say that things are much better now with my son's foot, as expected. This is definitely a good place to bookmark if you're ever in need in the area!

I went here for the IV therapy. Great quality service and very professional staff. The room was…read morenice and relaxing, took about 1 hr for the process, well worth it. I feel great days later and feel like I avoided the flu that was going around. Definitely recommend!

Rude, ineffective and unsympathetic staff…read more I was referred to the Premier Medical Group from the West Hawaii Community Health Center because of a condition that developed while on the job. The clinic refused to see me because it was a workplace related case and stated that Premier would take me. After arriving I was treated rudely and ultimately refused service because I didnt have my case number on hand. I returned the next day promptly at 9 o'clock in the morning, one hour after they opened with the necessary information. The staff couldn't even be bothered to show up for work so i stood in the hall way for over a half hour. Finally the receptionist showed up and told me the doctor is refusing to see me because of my upset demeanor yesterday. These people deserve to have their medical licenses revoked. I was under the impression that doctors swear an oath to help people. When someone shows up in pain, in a crisis, hysterical medical professionals should use their training to de-escalate the situation. NOT to tell the individual : "well who is going to pay for this, I'm not going to see you". Shame on you

Stay away. Very unprofessional. Disorganized. I was given someone else's report on the way out…read more Never heard back from them in six weeks. Intake paperwork and release paperwork we're both of someone else's, not mine. I pleaded to get released. Rushed on my intake and outgoing appointments. I was there because of a work related foot injury. I was released without the doctor even looking at my foot. The doctor not once looked at my foot, she never felt my foot. She was totally trusting on what I was telling her. Then she gave me a release. On my last visit, which was my 2 visit, I was out the door with a release to normal duty in 6 minutes. Shocking the doctor not once looked or felt my foot. Stay away from this place. They only care about pushing patients through. It feels as if you are a nuisance to them. They care nothing at all about you. They care about the shady business of workmen's compensation. A lot of scam insurance and they are number one in that. Stay away.

3-4-2020 I didn't…read moreknow I had the Epstein-Barr virus, let alone that it was causing me Chronic Fatigue Syndrome. My previous doctors missed the diagnoses when I complained about feeling tired, and I got rehearsed answers. They said things like get more rest and don't work so hard, which did nothing to help me or my symptoms. I began seeing Dr. Odama for other reasons, and during that time I told her about my feeling tired. She asked me pertinent questions which helped her diagnose me with EBV and CFS. What a relief to finally put a name to this after so long. She was the first doctor who didn't just hear what I was saying, but actually listened to what I said about feeling tired. Knowing my preference to do things naturally, Dr. Odama prescribed a regimen of natural supplements to help me lower the viral load. In my case it was a slower and somewhat spendy process. She gave me the option to continue on the same course, or use a prescription drug which she also had success with in treating EBV and CFS. My insurance company paid for the prescriptions, my viral load began dropping even more, and I started feeling significantly better. The symptoms of EBV and CFS can be debilitating, and I'm grateful that after years of misdiagnoses, Dr. Odama heard me and found the solution that was right for me. Dr. Odama thank you for giving me my energy, my productivity and my life back.

I had never had acupuncture before and I was a bit nervous,…read more Dr. Danika Odama was truly wonderful. She took the time to really get to know me and diagnose me, She has such a kind and caring demeanor that you can't help but be put at ease. Her office is extremely clean, professional and very relaxing. When it comes to the actual acupuncture I was worried that the needles would hurt....fortunately she has such a light touch they didn't hurt at all! After placing the needles, she then said to relax for about 1/2 hour. Normally, that would be impossible. I thought it was going to feel like an eternity. What felt like moments later (which was actually the end of my session) she returned and asked how do I feel? I felt incredibly relaxed, serene and calm. The best part was that my symptoms improved!! If you are thinking of trying acupuncture, Dr. Odama is definitely the person to see!!