3-4-2020 I didn't…read moreknow I had the Epstein-Barr virus, let alone that it was causing me Chronic Fatigue Syndrome. My previous doctors missed the diagnoses when I complained about feeling tired, and I got rehearsed answers. They said things like get more rest and don't work so hard, which did nothing to help me or my symptoms. I began seeing Dr. Odama for other reasons, and during that time I told her about my feeling tired. She asked me pertinent questions which helped her diagnose me with EBV and CFS. What a relief to finally put a name to this after so long. She was the first doctor who didn't just hear what I was saying, but actually listened to what I said about feeling tired. Knowing my preference to do things naturally, Dr. Odama prescribed a regimen of natural supplements to help me lower the viral load. In my case it was a slower and somewhat spendy process. She gave me the option to continue on the same course, or use a prescription drug which she also had success with in treating EBV and CFS. My insurance company paid for the prescriptions, my viral load began dropping even more, and I started feeling significantly better. The symptoms of EBV and CFS can be debilitating, and I'm grateful that after years of misdiagnoses, Dr. Odama heard me and found the solution that was right for me. Dr. Odama thank you for giving me my energy, my productivity and my life back.

I had never had acupuncture before and I was a bit nervous,…read more Dr. Danika Odama was truly wonderful. She took the time to really get to know me and diagnose me, She has such a kind and caring demeanor that you can't help but be put at ease. Her office is extremely clean, professional and very relaxing. When it comes to the actual acupuncture I was worried that the needles would hurt....fortunately she has such a light touch they didn't hurt at all! After placing the needles, she then said to relax for about 1/2 hour. Normally, that would be impossible. I thought it was going to feel like an eternity. What felt like moments later (which was actually the end of my session) she returned and asked how do I feel? I felt incredibly relaxed, serene and calm. The best part was that my symptoms improved!! If you are thinking of trying acupuncture, Dr. Odama is definitely the person to see!!

I see Tomi for in-person and distance craniosacral work, as well as lymphatic drainage massage…read more I've been going to Tomi for over 10 years because simply, they are the best, most skillful and attuned bodyworker I know. Tomi brings a depth of expertise and sensitivity. The sessions are like a healing journey. I feel safe and seen by Tomi; I emerge more embodied and present. It's like the sessions bring me back home to my truth and to my Self. C. Williams

I found Tomi through her reviews, and the experience has been more than I could have hoped for…read more The first sessions were truly invaluable - lymphatic treatment was one of the pivotal moments in my healing journey (due to severe gut health issues). My skin, edema, and overall wellbeing have improved greatly and continue to do so. I appreciate the extra care that Tomi takes to create a comfortable, sharing, and inquisitive space.

Dr. Collins has been my Obgyn for 5+ years now. That being said, I can attest that what you may…read morehave heard about her is probably true. She can be curt and to the point. She does have a stoic demeanor that may come off as rude, but I don't believe she does this intentionally. And I also believe this is the reason why she may rub people the wrong way. If you prefer the kind of physician who is mushy and holds your hand with everything, Dr. Collins is not for you. Physicians are people too, and their personalities may reflect in their work. In my experiences with Dr. Collins, she was professional and did her job effectively. Ultimately, that's what I look for in a physician: someone who knows what they're doing. Each person has different needs, and some physicians just aren't a good fit. For me, Dr. Collins was a good fit. I should note that I do have a career in medicine, and so when I visit Dr. Collins I know what to ask and what to expect. I ask specific questions and I often don't need explanation on medical treatments or lab work. We have an understanding of each other and I think that's why she is a good fit for me. In the 5+ years that I've known her, she has been friendly and accommodating. She guided me through a healthy pregnancy and successfully delivered my healthy baby boy. The office is clean and new. Location is convenient because the diagnostic lab is right next door if you need to do lab work. Also, Sherry Louise at the front desk is the nicest person you'll meet!

Dr.Collins is amazing! I came in as a first-time patient with a time crunch and they got me in the…read morenext day. The experience with her was great, she made me feel comfortable, gave me plenty of information and answered all my questions. I would recommend to anyone!

I was scheduled to receive a tetanus shot and was given the Covid vaccine by mistake. When I filed…read morea complaint with my insurance company I got a letter from Hawaii Family Physicians stating I was discharged from their practice. Two days after my discharge letter, I received another letter discharging my daughter as well. Hers was accompanied by a demand for payment on a 12.00 copay from an office visit we had less than a week prior. I called to inquire about the charge as I made a cash payment in the office at her visit however I was only able to leave a message for the finance person. Three days later, no return call I received a letter saying my daughter's account had been turned over to a collection company. I believe my insurance company is in the process of an investigation that may include some sanctions against the practice. The agent handling my claim implied this was not the first mistake of its kind reported from their practice.

The thing I especially like about Dr Arthurs is that he reads and questions studies about various…read moremedications and how does it fit into the lifestyles of his patients. He is impressive to me and I look forward to my visits with him and his opinions as well. Dr King is fine for sure but Dr Arthur's is closer in age to me so we relate better !! My wife and I came from the mainland and now reside here in Kona. We had to wait to become patients and it was worth it. I have some medical training and I can tell you that Hawaii Family Physicians and their staff are a pleasure to work with and they r at the top of their game. All in all they are a first class medical operation that we are proud to be a part of as patients. They are also aware of alternative Eastern medicines and therapies. Definitely they r open and informed of what is new as well as time tested medicines and procedures. Shelly and Jamie Goldner

so here's the thing, I'm biased: dr Pekala saved my life…read more I wasn't about to die, exactly, but dr Pekala gave me my life back, and I will be forever grateful. I no longer 'stay Kona,' but lived on the big island a number of years ago. while off island on a camping trip, my husband and I *both* got Lyme disease. we had identical symptoms: fever, malaise, brain fog, etc., but no tell-tale bullseye rash. there is no Lyme disease on hawaii island, and hubby's doctor told him he probably had the flu and to go home and rest up. dr pekala, meanwhile, told me to start taking antibiotics immediately and sent me out to get a test the following day. I said 'isn't that the wrong order?' 'not if I'm right. if I'm wrong, you take antibiotics you don't need for a few days while we wait for test results. if I'm right, you want to start taking them immediately.' he was right. I remember sitting in his office, in tears, wondering if I'd ever feel normal again. he said it would take time, and promised I would. I shared my antibiotics with my husband while we waited for test results (and for his physician to get on board). we both took antibiotics for SIX WEEKS and the lyme eventually went away. had he missed this diagnosis, we both could have ended up with chronic lyme, which is--apparently--miserable. I'm thrilled to report that I have no idea what that's like, as we were both cured, thanks to dr pekala. who would have guessed that a doctor on an island in the middle of the pacific would correctly identify a disease that doesn't even exist on that island? 'karen, infectious diseases are my hobby.' thank goodness they are, and thank goodness for dr pekala. 10/10, would go back.

I have been looking for a Doctor's office like this since moving here. From the minute I walked in…read morethe door I had a good feeling. Everyone there makes you feel like you are welcome there and not like you are interrupting their busy schedule. Having worked in the medical field myself I know that is not easy to do. The receptionist was friendly and efficient. The medical assistant was great and seemed happy to do her job. Dr. Pekala was knowledgeable and down to earth. What impresses me the most is that he took time to listen to my concerns and made me feel very comfortable to talk to and important. I don't usually leave reviews on yelp or anywhere else but I am really impressed!

In a single word, "MARVELOUS". I had been sufferings for several years from peripheral neuropathy…read more I had gone through a fairly extensive list of medicines prescribed by my pcp and neurologist. The hope was that these medicines would at least diminish the pain I felt in my feet. Nothing helped, but I refused to give up the search. I thought I'd give acupuncture a try. To be brutally honest, normal acupuncture didn't help much. I began to read about electric acupuncture which, along with vitamin B12 therapy may actually help in rebuilding nerves. I asked Elena if she was familiar with this method, and happily, she was. For the past several sessions my treatments have been exclusively electric acupuncture, and IT WORKS !!!! While it may not be 100% cure, for the first time things feel like they are absolutely moving in the right directions. My suggestion, do a little research for yourself. Second suggestion, get treatment from Elena. I hope, and imagine, you'll be as pleased with results as I have been.

Nice clean place. It was my first time doing acupuncture and did know what to expect. Not sure if…read moreit really works but didn't finish the recommended treatment.

Sun is a MIRACLE worker! I went to get acupuncture as a last resort, I was dragging my leg and…read morewalking was a substantial challenge. I had back surgery (spinal fusion) 8 years ago and this last year has been the biggest struggle I have ever experienced. About 1 year ago I developed additional issues with other areas of my back and It was effecting me physically and mentally. I'm 65 but in my head I'm 45 and want to live out my life in an active normal way. Before I met Sun I truly thought I was running out of options and my only other recourse was another surgery. By my 1st or 2nd treatment I was better and by my 5 visit the weakness in my leg and pain in my hip ( which I've been told by ortho's is radiated from my back) are just about completely gone. I too am in the medical field and I can say with complete confidence that Sun is absolutely knowledgable, he's conscientious and goes out of his way to insure that his patients have a positive outcome through this modality. I should also mention that he gave me exercises to do at home which have kept me well maintained. I anticipate having to see him from time to time but I can assure anyone who has tried epidurals without success, consider a couple a sessions with Sun. I have no doubt you too will be VERY pleasantly surprised at how effective these treatments are! Lori Gale

Sun Yun is a lifesaver. I injured my neck while surfing and…read morewas dealing with constant stiffness and pain. Sun Yun used a combination of Traditional Chinese Medicine and sports acupuncture with dry needling, and the results were incredible. After just a few sessions, my mobility improved and the pain dropped dramatically. He really understands how the body works -- especially for active people. If you're in Hawaii and need real recovery, Sun Yun is the one to see.

just go somewhere else trust everyone that's been here before cancelled my appointment because the…read moredoctor wasn't licensed that day. Rescheduled very inconvenient and unprofessional.

I have had the pleasure to work with this organization a number of times. Each time has been a…read morepleasure. The staff is very friendly and the Dr. has a great reputation.

I've never received better care from a doctor or health care team as I have at the Koa Clinic. Dr…read more De Soto spent an hour with me on my initial visit so that she could understand my complete medical history and listen to any concerns that I had. She was thorough and asked me all kinds of questions in order to be sure that she recommended the best solutions or strategies that were right for me. Communication with her staff is always great, they are kind and responsive. I later decided to book my pap with midwife Taylor Hamil, also at the Koa Clinic. I should not have been so surprised, given their dedication to great service, but she was amazing. If that procedure has ever given you anxiety, I highly recommend scheduling with Taylor. She's extremely professional, knowledgeable and kind. Absolutely the best service for medical care. Nothing is rushed and I always feel heard.

I made an appointment in November of 2023 for March 2024, which was the first available…read moreappointment. The day before the appointment the office cancelled and asked to reschedule for July. At this point, I was pretty desperate and thought that I could find someone else a bit quicker, so I declined to reschedule and asked that they destroy my paperwork (4 or 5 pages of personal medical history). I found a doctor (actually APRN) that I love and went my merry way. Then my APRN became sick and my intestinal issues returned. I thought that I would retry to get into the Koa Clinic. When I attempted to become a new patient, I was refused because I had refused to reschedule my appointment in March of 2024. Furthermore, during the text exchange (they do not answer phone calls) it became apparent that they still have my files in their records. I will be driving 2-1/2 hours to Hilo for treatment. There is nothing caring or considerate about the way this office is doing their business. UGH!!

They are a great health center, with amazing customer service and patient management. I highly…read morerecommend this health center for all your medical needs! Thanks again West Hawaii!

Avoid Christine NElsen at all costs. She's on an ego trip and enjoys being obstructive and is just…read moreplain negligent. For more than six months she has just refused to give me the medication already given tome by two different doctors and which keeps me functional. She is one of these nurse practitioners who thinks she knows better than doctors.Because of her negligence I was left abruptly without psychiatric drugs you should never ever just "cold turkey" from. She just dilly dallied over prescribing me anything and then tried out a drug which just made me sick. I entered a complaint about her which she then referred to in my next visit where she made it clear she would spitefully do nothing to help me. She said she would refer me to a doctor but never has.