You could improve your employee Marc's customer service and attitude. I was a tenant at 1245…read morewestover for 4 years and had zero problems with anyone. The last two months I was there a new tenant moved in above me and was constantly making unnecessary banging noises. My dog was always on edge and I was stressed. After the third complaint Marc's first suggestion was that I move out. After the 4th complaint He quoted " I don't want you living here anymore you should move"

Our condo unit burnt down along with 5 others and water damage to another 6 units 2 years ago…read more Cavalier lane was not prepared nor equipped to handle this amount of loss. We are still not in the condo. Please be careful I. Conducting business with this company.

Service was quick for changing batteries in my beeping cathedral ceiling smoke detectors. They…read morebrought the correct batteries. Great service Mary Anne

From the owner: We are a complete Home Managment business. We have over 30 years of experience in home remodeling,…read morerenovating, handyman, and property management. We have an extensive list of contractors we work with and can help get any job done. No job is to small. We pride ourselves in being a small family business that focuses on quality, reliability, and honesty.

Marian, Shannon , and Audrey are awesome ! They were so welcoming and informative ! The amenities…read moreare great and they even offer valet trash services. Parking is right across the street and the building has many access points . Packages are alway secure in Luxor package room. Recommend coming here

I talked to Audrey on the phone about looking for an apartment and which units she would recommend…read moreand she was so helpful and polite on the phone! Leaving a kudos here! She went above and beyond to address my questions and concerns

This company does not like to pay its vendors. Please make sure you follow the lien laws of South…read moreCarolina. We didn't. Make them sign agreements even if it's for $300 paint jobs. I've been sending request to get paid since December 2025. The regional vp, the regional, whomever manages the Facebook social media pages are not helping. We are waiting on $65000. We have been begging to get paid! Begging! We have send copies of the text messages, copies of the invoices. In three different area. We are facing undue hardship without getting paid. They've been saying they are doing an audit since January. We have serviced these properties for a long time, way Before harbor group started managing them. Lauren ridge The heights Grandview

A Home That Became Unbearable - Nearly 4 Years of Loyalty Met with Neglect:…read moreI have lived here for nearly four years with my young daughter. What was once an ideal living space has become a place where I no longer feel safe. As someone with 10 years of property management experience, I understand operational challenges, but what I have experienced here reflects a complete absence of empathy and accountability. In July 2025, I began hearing consistent animal noises above my bedroom. I reported this issue in person and through the portal. After more than a week without response, I followed up via email with video evidence. It took over a month for pest control to inspect my home. After one attic visit with maintenance, I received zero follow-up and no explanation of what was done. The squirrels are still waking me nightly. As of January 28, 2026, they are back and my emails continue to be ignored. On October 16th, the office asked to replace my lock while I was at work. I confirmed I would pick up my new keys before 5:45 PM. I arrived at 5:30 PM but no one was there. When I called emergency maintenance at 6:10 PM, the staff member claimed she had already given me my key earlier, which was impossible as I had been at work all day. It was deeply unsettling knowing anyone could have accessed my home that day. There was never any accountability from the office for this mistake. On November 29, 2025, I received a doorbell alert showing my neighbor's parents saying my door was wide open. I had locked it the night before. I rushed home to find my door ajar with severe frame damage, dirt throughout my home, wood particles scattered everywhere, and my back door unlocked. A fire had broken out in the neighboring apartment and firefighters had forcibly entered my home. My home became completely smoke-infested. The neighboring unit has been red-tagged by the City of Columbus as unsafe to occupy. The smoke has permeated every corner of my home. On December 9th, I took my daughter to the doctor for respiratory problems. Her doctor documented sensitivity to the smoke fumes and recommended she be relocated until proper repairs are complete. For her health, we cannot stay in our home full-time. I reached out asking for a timeline on repairs, professional inspection, duct cleaning, and rent reduction during temporary relocation. The property manager estimated two to three months with potential delays and told me to file claims through my own renter's insurance, despite this being caused by a fire in their managed unit. After weeks of back and forth, I requested rent reduction backdated to the fire date. The property manager said this would most likely be rejected and forwarded my proposal to his Regional Manager in early January 2026. My last three contacts have been completely ignored. As of January 28, 2026, there have been no changes to my account. The squirrels are back, the smoke lingers, and my daughter still suffers. This company has shown a consistent pattern of delayed responses, lack of follow-through, failure to communicate, and alarming absence of empathy. I have been a loyal resident for nearly four years. In return, I have received neglect. I no longer feel safe or heard. I am sharing my experience so that others can make informed decisions about whether they want to entrust their safety and well-being to this management company. If you value responsive communication, timely maintenance, accountability, and basic human decency, I strongly urge you to look elsewhere.

Wanted to stay at one of their listings. Applied but someone else ended up getting it. I was…read morerefunded my app fee and emailed about the inconvenience. Even though I didn't get to live there I was pleased with their service.

First, I thought living here was going to be the best decision ever. I live in the apartments on…read moreMeads Road, and after living here for a few months, it's honestly been one of the most frustrating places I've lived. The first issue is the heating. The baseboard heat and insulation are terrible. During the colder months, I had to keep the baseboard heaters running almost 24/7 just to stay warm, and I even had to buy additional space heaters. As a result, my electric bill was around $300-$400. We absolutely love that, right? The second issue is the air conditioning. The AC units are terrible, and they constantly smell. I've submitted multiple maintenance requests, and it takes forever for someone to come out. They replaced two of my units, and they're already starting to smell again. At this point, I don't even bother putting in maintenance requests because the same issues keep coming back. The units they provide just aren't adequate. There are only two wall units for the apartment, and they are nowhere near powerful enough to cool the living room, kitchen, and bedrooms. I ended up buying my own AC unit for another room because it got so hot that my hairstyling products literally started melting. Communication with the office can also be frustrating. Not everyone is this way, but there have been times when I felt like I was bothering or annoying staff just by asking about maintenance requests. The property itself isn't well maintained either. Some neighbors leave trash in the hallways for weeks without it being cleaned up, and the exterior of the building looks neglected. There are vines growing all over my window and up the building walls, making it look run-down. Yes, the rent is affordable, but for me, the negatives outweighed the lower price. I personally wouldn't choose to live here again.

I've been a tenant here for three years and I love it: I like the building, I enjoy the view of the…read moreLafayette River from the conference rooms; having a doctor in the building is amazing; getting my coffee from across the street at 7/11 is great; my new hair salon is a block away. What can I say, it works for me. Thank you so much!

From the owner: Let CEO make it simple so you can focus on growing your business. CEO Management works hard on…read moreproviding all inclusive, modern, furnished and fully capable offices for business owners at competitive prices. Reinvent your business with Colley Executive Offices, Professional Affordable Office Suites. At CEO, safety and convenience are our number one priority. We are committed in providing simple, worry-free business solutions for our tenants. Our scenic waterfront offices are nestled along the Lafayette River, and we are conveniently located in the Highland Park area of Norfolk, within walking distance to restaurants, breweries, gas stations and more!

Ok folk this will be long... I moved my family into these apartments the end of June - from day one…read moreI had issues with Ms Folks. She ignored messages from me and I could never reach her on either of the #s I had for her. I asked for a walk though- she never complied. I had major repairs needed the day I moved in. We are 4 months in and yesterday and today my entire kitchen floor had to be torn up and repaired because after several attempts to get the floor fixed there was no more getting around it. They are the worse people to deal with. The price for the apartment overall is not worth it. Getting repairs done get dragged out. I had to call the City Code enforcement office two times now. Both times they came out and are having to reach out to Ms Folks. Monday one of the outlets caught on fire- today - Thursday no electrician has shown up- she told me that day someone would be here. Half our outlets don't even work. There are roaches no matter what we do. My bedroom light comes on in the middle of the night without me even having the switch on. These are slim lords at their best!! Apparently Christian people who have shown over and over they don't care about tenants just money. Our outlet went out for the refrigerator and I called and was told "We will try to get someone out tomorrow " even after I told them I just bought 200$ worth of groceries- thank god for my neighbor and an extension cord !! The electrician didn't even show up until the following evening. But the worst is the fact that my floor had to be torn up and "fixed" and in the doing they damaged the kitchen more! Do not rent from these people--- Ms Folk is terrible! They own many apartments and I don't know all the properties but please make sure that you do not rent from these people!!

Since the ownership transfer, the new management company has been largely unresponsive to service…read morerequests and has imposed unreasonable fees without justification. During ongoing construction of new apartment units, walkways and common areas have been left in hazardous, unkempt condition -- with no apparent regard for the safety or comfort of existing residents. Most troublingly, the company initiated legal action against at least one former tenant using what appear to be forged documents, without proper personal service of process. Additionally, tenants have been billed for rent covering periods prior to the ownership change -- months during which some had already vacated the property. To make matters worse, rental rates have been increased by $800 -- a hike that is simply not justified by the current conditions. Security remains a serious concern, with homeless individuals regularly found sleeping in the back stairwells and basement areas, leaving residents feeling unsafe in their own building. At this price point, the value simply is not there. Do yourself a favor -- don't stay here.

I lived here from June 2017-feb2018. Let me start by saying DO NOT RENT HERE. At first the…read morelandlord, Mary, seems so nice, but it's all a scam. Nothing is done professionally. I never had an initial walkthrough upon move in. That Should have been my first red flag. Water leaks from ceiling from the bathroom above about once a month. The plumbing in the entire building is shot, and she refuses to actually get it fixed. My tub, bathroom sink, and kitchen sink we're constantly clogged. I saw cockroaches on MULTIPLE occasions. The fridge wouldn't shut all the way making my electric bill outrageous. None of his was ever fixed properly. OK now the bad stuff... I had to terminate my lease early due to military orders. She threatened to keep my deposit. I know my rights and brought it to her attention that it's illegal to keep a deposit because of early termination, orders or not. VA law states you have 45 days to return a deposit. Fast forward 76 days. I threaten her with court and FINALLY I get a check in the mail. She deducted 100$ for nail holes, not cleaning the SHARED balcony, and the kicker? The inspection. The inspection that she REFUSED to do with me there. I asked her about it twice and she wouldn't do it. Save yourself the Drano, roach killer, lawyer's fees, and a massive headache. DO NOT RENT HERE.