We were traveling and noticed wires hanging down underneath our van. We stopped in Pelletier and…read morethey immediately assisted us and diagnosed the problem. They were able to squeeze us in so we could get on our way - and replaced our wiper blades in about two minutes flat! We would highly recommend these folks!

From the owner: We are a full-service dealership in the St. John Valley, and customers from all over Maine come to…read morebuy from us. Our knowledgeable staff is dedicated to serve you as the best dealer in the region. Whether you're looking for the Jeep Wrangler, a brand new Ram 1500 or a Chrysler Town and Country, our dealership has you covered. We have years of Chrysler, Dodge, Jeep, Ram experience, and we pride ourselves on our reputation for providing honest, professional customer care in our sales, service, parts, and finance departments.

I contacted dealership on 7/9 with a cash offer on a vehicle they had for sale. I am almost 9 hours…read moreaway so I could not just drive over and handle in person. I followed up daily (emailed, texted & called) and was unable to get any help. Was told on 7/12 by Kenny that "my boss sold both units". Then on 7/17 I was told the deal fell through. Again I made a cash offer.. every day for 4 days. No response. Then again today I get a "my boss sold the unit" again. Avoid this dealership at all costs. Horrible communication and customer service.

had a great experience! we flew in from chicago to pick up our car and the process was easy..great…read morecustomer service and friendly family owned dealer.

i helped my mother purchase an auto, we dealt with Scott W and Neil G during the process. Not only…read moredid they offer us a good trade value, but made the daunting task of buying an auto a piece of cake. Very easy to work with especially given that buying a car is a drama...................nice job.

I've always found the guys in the service department to be extremely polite, knowledgeable and…read morehelpful whenever I have needed service on my '22 Maverick. I wouldn't hesitate to take the Mav in for any service it needed.

Car was brought in for a transmission leak and was fixed no problem, but now the transmission is…read moremaking a noise that wasn't there before the leak. So car was scheduled to figure out why the transmission is making a noise. A day and hours later I was told there is a noise in the transmission and for more money, they could look to see where the noise is exactly coming from. I already knew there was a noise,so I was charged for finding out nothing and it's possible a mistake that had been done during the transmission leak fix. So be careful dealing with Griffith services they are not helpful, and nickel and dime you.

I find the service department to be very condescending and unhelpful. I will service my car in…read moreBangor for now on.

Will not lease from Griffith Honda again. I had purchased th fluid Change pRogram and 3!times they…read morecharged us for the oil changes. WHen I brought the paper work in, they said ""It's not in our budget to reimburse you ". After an engine light went on. I did t want to leave without having it checked. "We don't have time for you. Just drive it and make an appointment." End of lease I had new tires put on the car at a cost of $600. We live in Northern Maine and had snow tires put on for safety reasons. With less than 500 miles on the tires the inspector failed them because they weren't OEM. The finance company charged me $300 per tire for a total of $1200! These are the exact same brand that other Honda dealers put on their cars in winter here in Maine. Griffith Honda Dealership said "That's the rules." Overall very poor customer experience. They have lost a customer for a much smaller amount of cash than they would have gleaned from treating me fairly. 2/20/2020: After filing a complaint with the Better Business Bureau regarding the charge for the tires, Griffeth Honda waived the charge of $1200 for the tires.